They rent vehicles on Sunday but there is NO one there to give you the key or help you out. All the information on the 2 pages taped to the door was in Chinese except for a phone number and when I called the number it went to voice mail. The website showed I had NO RESERVATION even though I had a reservation number... so because they are too cheap to have a staff member there to give customer service... it Took me 45 min to get ahold of someone and she told me to call another number. Money grab!!!!! If you don't care to organize to have a staff member there to give the key and answer questions, don't rent the vehicle and just just take peoples money! TERRIBLE EXPERIENCE.. I will never rent from there again!Shanna G.
Customer Reviews for Feida Express
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.SEUNG Y.
It is really hard to find the place, there's no u haul sign. Also I had a problem with bills. They sent me wrong bills.IBRAHIM A.
Customer did not leave a comment.GINA T.
You over charged on the kilometres, how you going to correct that, is what I want to knowKelly W.