Customer did not leave a comment.Peppino E.
Customer Reviews for First Fremont Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was not planning on doing online check in and the U-Haul locations in person checkin wasn't working. The box of the U-Haul did not lock which became very inconvenient when the unit was unavailable because the previous tenants were still moving out and I had to wait 3 days with my stuff in a U-Haul that doesn't lock. Also, the dolly was just laying in there, and it wasn't latched down, we didn't use it, and latched it down ourselves. The U-Haul had very little fuel when I got it, and then still charged me for gas when I returned it with the same amount.Connor C.
Making sure the code to pick up the truck is sent when the confirmation number is sentJERLEEN D.
The UHaul I picked up was on E for fuel, and when I turned it in at the same level I was charged for gasTREVOR M.
Let a person know that they are to prerequisiteAndrea M.
Customer did not leave a comment.Kassandra B.
Customer did not leave a comment.Octavia M.
I was unable to pick up my uhaul at 7am due to a system error which caused me to be late for movw out. I couldnt pick it up until 9am.EMILY M.
The cashier told me that he wasn't supposed to be helping me since he needs to watch his store because the neighborhood people steal. It took him an hour to assist me after us being on the phone with two different representatives he finally understood that he had to take me out of his terminal instead of me using a code from the Internet. It was very frustrating and unprofessional. Even if he felt that way I don't think he should've told me that he should've been watching his store from thieves rather than helping me out with the U-Haul. Very disappointing I will never rent from this location and I will never recommend this location.Toria P.
I was duped into paying a $14 safe move fee which I declined but somehow ended up being billed for. Last U-Haul I will be renting.Adam W.
I ordered furniture pads and they were not in the truck when I picked it up.Arianna V.
Customer did not leave a comment.Kyle S.
Customer did not leave a comment.Nathan R.