Owner smoked in the U Haul when driving Uhaul to me for pick up. Owner stated that he "only accepted cash" I was not aware of this and said that is how he "does business." Told me I had to call online and pay before he would give me the keys. Very unprofessional. Owner also, had gas gauge below half a tank. No parking lot to pick up or drop off. Have to cross a busy street with no crosswalk
Martin D.
Customer Reviews for Flawless Carwash & Detail Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
In alabama, train your neighborhood dealers better. Some are clueless about renting u-haul equip
Mitchell F.This location did not report the correct date that I returned the truck and equipment. They also reported the incorrect mileage on the truck when I returned it. There was 112,474 miles on that truck when we parked it on their lot. I have been harassed about this since 11/3/2020. The truck was returned on 11/2/20 as promised. If this is not corrected and my $120.00 for the extra days charged to my account is not returned, I will turn the matter over to my attorney. Thank you, Luevenia Barnes
LUEVENIA B.