I was sent two different emails with two different pickup locations. I went to the first and they said they didn't have my reservation. Then I went all the way across town to find out the other location didn't have my truck. It took an hour of driving back and fourth and a call to our local agent to get this right. This setback caused me to have to move out while my psychotic former roommate was home. This set us back another two hours.
Noah B
Customer Reviews for Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Reserved equipment was not present when truck picked up. Had to travel to another store to acquire., finally had to go without appliance dolly. Pretty disappointed. Truck was great but, but overall service was lacking.
RICHARD ERevoke this locations ability to utilities U-Haul services. They have unethical practices. I wouldn’t dare recommend this location to anyone I care about.
Terryka D