Customer Reviews for Forever Young Records

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Forever Young Records

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Christopher G. on

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Customer did not leave a comment.

irene f. on

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Have trained personnel. He clearly did not know how to rent out trucks. It took about 40 minutes to do it. With a reservation. Also have someone answer phone. I recieved a text stating that I had to call and confirm. The message on their voice mail said to call back in fee minutes i tried 8 times to no avail.

Monty G. on

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Provide the hours of operation

Shelley M. on

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If I had been told this would uhaul was connected to forever young records, I would have never ever booked it. This was not mentioned. Location could not be found on GPS which held us up an hr. After many calls to uhaul we finally made it. Store is very dark & dreary. Windowless. Guy doing our contract paperwork was lost & confused & very unsure of himself. Music was so loud I couldn't hear 80% of what he said to me. Brake lights were not tested until we asked before he walked away. He had already told us we could go wo checking them. He did not even put in our location for drop off so that became a hassle too.

Lillian L. on

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Excellent customer service very personal

MATTHEW S. on

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This location provided an excellent experience. Everyone I dealt with was very friendly and accommodating. At the end of my move I found that all of my stuff wouldn't fit in the moving containers I ordered. It was late in the evening and I couldn't find any open U-Haul locations until I found these guys. They really saved the day for me. Great experience all around!

Jonathan L. on

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Truck was great and people were friendly.however, the staff were inexperienced in checking a vehicle in. The guy that checked the vehicle out knew what he was doing but it took forever to get out the door. Between pickup and drop off I spent at least an hour at this location. Staff needs some training on getting customers out the door.

Michelle C. on

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Larry N. on

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First time user at this location. Service was excellent. Will recommend to others.

Petra I. on

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Melanie S. on

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CHIDALU U. on

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Don H. on

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Not at stated address.

Mike D. on

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This 6 x 12 trailer had light problems when I picked it up they told me I would be all right just long as I had one light on the back they told me where I picked it up to tell the people where I dropped it off about the problem that’s bullshit

Marilyn R C. on

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I have to say Taylor was a blessing when I brought the truck back!!! Thank you Taylor (hope I spelled it right:):)

Nikkee E. on

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cindy h. on

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Workers could be more knowledgeable of the products

Larry H. on

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PARIS Q H. on

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I have a picture of the gas usage when I drop it off and the receipt of gas purchased and their usage and my usage is not the same as my picture and to charge me that much is so wrong that’s why I put the gas in so I wouldn’t have to pay $6 dang buck a gallon I will be using another drop off in the future

alberto f. on

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ANDREA B. on

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Tom O. on

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My reservation was for 7am. it was switched from the larger UHaul to this one because they had the trailer that I needed. I got there at 8am. The place was closed. I went home and took a shower and returned at 9am. The place was still closed but there was someone there opening up. It took a long time to get paperwork ready I had already pre registered on line. The guy did not know how to hook up the trailer. I had to help him. Next time have someone go over there and get the trailer. It is only 1/4 mile away.

laurie b. on

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The Proprietor had no idea how to use the software. He was nice and humorous but needs training. But compared to Customer Service he was a jem.

Margaret G. on

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Robert T. on

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Nam N. on

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Kristopher W. on

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