Customer did not leave a comment.Stephanie E.
Customer Reviews for Fox Automotive LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service. It's a fox 2.Pheakdey S.
Customer did not leave a comment.Michael V.
Customer did not leave a comment.CASEY M.
Great service, friendlyGeoffrey O.
Nothingâ€¦ great customer serviceNalice H.
Customer did not leave a comment.ROMALD M.
Customer did not leave a comment.Alexis G.
Bad experience over all. Got over charged will never use U-Haul againAlma M.
I'm having serious problems this place is filled my credit card three times for the same charges and on top of that I can't figure out the bill because I had a truck for four days drove 39 miles and my bill was $400Andre S.
Customer did not leave a comment.Trefor P.
Customer did not leave a comment.Virginia H.
Owner there was a little rude.Renee W.
Mr Fox helped me out when the original Uhaul dealer screwed me. Fox Automotive has a new customer in me!Steven P.
Excellent customer service.Ronius J.
This place was top notch. I would rent again from them any day.Art M.
Customer did not leave a comment.Shane S.
be open, U-Haul was scheduled after they were closed engine was sucking air wipers no good almost crashed in a down pour was not very cleanmark B.
Customer did not leave a comment.Diane H.
Customer did not leave a comment.Michael P.
Parking at this location was a chalenge, but the gentleman who waited on me was top notch.Wesley M.
Had a reservation at Orlando, Fl. but the truck wasn't available. The only one available was an hour away! At Eustin, Fl. I had no choice because had movers waiting on me for the truck.Juan V.
Customer did not leave a comment.John J.
Made moving a lot less stressful!Shelly S.
Nice shop, friendly people, maintain equipment very wellRonald R.
He had an abundance of trucks and trailers. We actually drive past his shop daily and multiple friends have them work on their cars there. We know they are good people. So when I reserved, I was relieved that we would be picking up from them. He knew my name when I walked in the door. Already had the reservation reviewed and ready to go for me. We were in and out quicker than any other U-Haul dealer we've picked up from.Miranda D.
Customer did not leave a comment.Richard D.
Customer service was ExcellentALBERTO G.
The guy I picked it up from was super rude and the truck was dirty that he had to clean it up on the spot. I think the general U-Haul experience was great but this guy was just a bad representative. He told me to and I quote "read the words coming out of his lips."Omar A.
Being on time for uHaul pick up.Martha P.
Made the extra effort to adjust the dropoff location and fix the problems made by the pickup location.Mark G.
All went smooth. The owner was greatRobert F.
Excellent service. Very knowledgeableTom O.
Customer did not leave a comment.Rick B.
Fox Automotive was too disorganized and franticTammy M.
Very helpful and informative...Camber C.
Customer did not leave a comment.Ben H.
This comment is geared towards UHaul not the pick up location- blankets and Dolly's need to be at the pick up site. Adding extra time to have to go to another uhaul site is absurd on an already chaotic day. I almost missed the start time for the hired movers due to the added time to secure the rented items. Not good or fair.Kathlen L.
Very good, thank youFRANK K.
Customer did not leave a comment.Debra M.
Excellent service, Rob a cool guy,can't get much nicer of personGregory A.
Everything was excellent except one thing; a tire only had 10lbs of pressure. I always check these things before departing, so it was no big deal. The business and owner were outstanding 5 stars plus one! Thank you,!Audrey K.
The guy was a great guy. He had a great attitude! My overall review is five stars! I recommend that you do the speed limit driving down his road she don't get pulled over LOL but other than that it was an awesome experience it was painless. And he worked magic for me. To get my trailer and my needs done. He's a great guy with a great attitude. And that is what this world deserves great location! And I'm going to go there every time!JAMIE N.
I actually booked with another location and was told the morning of the rental that the original location didn't have what I ordered...Fox came throughNeil S.
I have no suggestions for this location. The convenience factor was in itself a real plus for us. Yes, the service was courteous, professional, attentive and immediate. GBMicheal S.
Customer did not leave a comment.Shannon V.
The owner was great and very friendly, will come back to this location.Tisha B.
Have more equipment available. The trailer that we ordered was not there, but thankfully after a few calls we were upgraded to a larger trailer for the same price, which worked out better.Anthony P.
Even though I entered all the required information from home, the representative had to reenter it. The redundancies seem a bit ridiculous and waste valuable time. The UHaul website indicates that there would be very little to no paperwork at the pickup location.Jeff L.
Customer did not leave a comment.edwardo C.
Very Cramped but wonderful customer service. They are moving to a new, Bigger place!Narda K.
The paper work took too long, even that was not not my first rental. The agent couldn't put my tax exempt paper, i had to pay tax.JOE K.
Customer did not leave a comment.Michael W.
Customer did not leave a comment.Ashley L.
Customer did not leave a comment.JESSICA C.
Customer did not leave a comment.LAURIE D.
Customer did not leave a comment.Gene D.
Friendly very helpful. I would use them again. 5 STARSROBERT L.
Customer did not leave a comment.WILLIAM P.
Good service.THOMAS S.
The lady who booked the reservation was phenomenal. She gets all the credit. Patient, helpful. Amazing! Please do acknowledge her job well done.ANITA I.
Customer did not leave a comment.DEAN B.
Customer did not leave a comment.KARLA S.
Customer did not leave a comment.RICHARD S.
Trailer was not ready, taillight out (come to I get that bulb change went it gets backMARK F.
Customer did not leave a comment.JAMES W.
Customer did not leave a comment.James C.
The owner wasn't in, he had a friend watching the shop was told I had to wait for him to return or drop it off and wait for the owner to check in when he returned.Stephanie H.
They were also awesome! Very friendly and impressed with the journey! They were also kind and inviting. The world needs more kindness.Cindy A.