Customer Reviews for Freedom Wireless

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Freedom Wireless

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William B.
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Very nice people! Would definitely recommend!

Michael L.
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Customer did not leave a comment.

Linda S.
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I was told that the UHaul would be 29.95 per day plus 69 cents per mile. When I got to the office to pay it was $ 460.00 for one way which was 234 miles. They charged me a flat rate fee because I turned it in at Troutman, NC where I lived. Nothing was mentioned until I went to pay. This was ridiculous! I have always used UHaul but never again!

Billy Y.
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Customer did not leave a comment.

Shelly J.
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I had an accident with the vehicle, and they were very helpful in explaining what would happen next (I had the insurance).

Robert F.
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Very friendly. I would do business with them again in a heartbeat.

David A.
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I think nonsmoking needs to be an option when choosing a truck. Ours reeked of cigarette smoke and wasn't clean. I was extremely pleased with the helpfulness of the staff. She went out of her way to make sure we had access to the lock box to pick up the key.

Lyndsey E.
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The location is great. The company as a whole is terrible. First I had to pay a debt that my dad owed that had nothing to do with me just for me to rent a truck. Then I was way overcharged. I called someone and got it straightened out, and while I'm waiting on my refund I was charged another $20 days after I returned the truck. I want my $56 refunded and then I'll do business with another moving company. HOWEVER I HIGHLY SUGGEST THE LOCATION. THEY WERE GREAT.

Paul R.
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A good rental experience.

Bradley V.
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Freedom Wireless was great to deal with. Rachel was very helpful and made it very easy for me to get my truck. I used the pick up and return on my smartphone. I had a couple of questions and Rachel answered them all. Very good setup. I will definitely rent a uhaul here again and I highly recommend them.

Javier F.
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Overall the inside of the truck still had a lot of dirt in it from the previous renter. I also ordered a 15' truck and received a 20' truck without being notified of this change. Most people would appreciate a larger truck, however, for where I needed the truck to fit, a 15' truck was the largest truck i could fit, so this caused an extreme hassle to not only myself but all my neighbors who were stuck not being able to get around this truck for 2+ hours as I live on a 1 lane road.

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