Customer Reviews for Fully Armoured Auto Detail
(U-Haul Neighborhood Dealer)

75 reviews

811 Walnut St   Washington, IL 61571

(309) 444-9704

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(309) 444-9704

811 Walnut St
Washington, IL 61571

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

robert R. 
Rating:
3.0

The staff was not prepared for the pickup.

William P. 
Rating:
5.0

Customer did not leave a comment.

Devin F. 
Rating:
3.0

Convenient location, friendly staff, but the uhaul had a big box and styrofoam in it. We had to clean the uhaul a fair amount since little bits of styrofoam went everywhere. It also hadn't been aired out at all and it smelled very heavily perfumed (though that really isn't the store's fault).

Meghan K. 
Rating:
5.0

Customer did not leave a comment.

Andrew D. 
Rating:
3.0

Customer did not leave a comment.

NATHAN JAY E. 
Rating:
5.0

Customer did not leave a comment.

Kristin R. 
Rating:
5.0

Keep our reservations

Abby N. 
Rating:
4.0

Customer did not leave a comment.

Ronald H. 
Rating:
5.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Customer did not leave a comment.

Daniel J. 
Rating:
5.0

The person at this location was awesome, most friendly experience I've ever had at a uhaul store! Next time I'm moving big household items this location will get my business again! I will recommend this location to everyone

Michael M. 
Rating:
5.0

Used the app for pick up and drop off. Worked great when I needed a truck last minute and the shop was closed.

April P. 
Rating:
3.0

Customer did not leave a comment.

Brittany W. 
Rating:
5.0

Owner was very helpful. Will use this place again when I need.

douglas J. 
Rating:
1.0

The location owner overslept and was not present at the pick up time. Did not make any attempt to show up at all. My schedule was thrown off by over an hour while I fixed the issue with customer support to turn it into an online pickup. Which miraculously, the owner had for some reason prepared for the day before bu locking the keys in the outside lockbox, almost like he purposely planned on not being there on time in the morning. Then charged my card for the rental 5 times. Will be using different company next time and will be disputing all charges.

Joe O. 
Rating:
3.0

Customer did not leave a comment.

Dennis R. 
Rating:
5.0

Online rental was a little confusing but the shop owner was able to help us for a quick rental. Great experience overall.

Dena G. 
Rating:
5.0

Derek was great! Very helpful as I backed trailer into its spot!

Karolun B. 
Rating:
3.0

Guy I talked with was very casual but reasonably proficient, so check in was ok. This location is just a lot, They don't have any supplies that I saw. It was also 15 miles from my house so a little inconvenient. I think U-Haul could adjust their inventory to get my truck closer to my location. I drove by 10-20 other U-Haul locations to get to this one.

Rodrick S. 
Rating:
5.0

Customer did not leave a comment.

TONI F. 
Rating:
5.0

VERY friendly and helpful

mark F. 
Rating:
4.0

Dropped trailer before store opened. I was sent receipt within the hour. Excellent service

mark H. 
Rating:
5.0

Customer did not leave a comment.

Ann D. 
Rating:
3.0

Customer did not leave a comment.

Brody R. 
Rating:
4.0

Customer did not leave a comment.

Michele G. 
Rating:
4.0

Customer did not leave a comment.

Kristi D. 
Rating:
5.0

Handled the transaction professionally and explained everything in concise, easy to understand terms. Will recommend.

bret F. 
Rating:
5.0

Just keep doing the same courteous, professional service.

Carol H. 
Rating:
5.0

Young man who helped us was very knowledgable, and was incredibly easy to work with.

whittington D. 
Rating:
5.0

Clarify the contract so there is no misunderstanding.

John C. 
Rating:
3.0

Customer did not leave a comment.

Hamid H. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

sandy W. 
Rating:
5.0

Customer did not leave a comment.

Ann D. 
Rating:
5.0

This was a very smooth process this morning to stop and get the truck. We had it back in a bit over an hour. Thank you

Cynthia S. 
Rating:
5.0

Customer did not leave a comment.

beth F. 
Rating:
5.0

Customer did not leave a comment.

dan Z. 
Rating:
5.0

Customer did not leave a comment.

Brian O. 
Rating:
4.0

The owner was very pleasant

Richard K. 
Rating:
4.0

Customer did not leave a comment.

stanton C. 
Rating:
5.0

Customer did not leave a comment.

Melanie W. 
Rating:
5.0

The left rear back up light was out and the front left headlight was barely visible. Other than that we didn't have any issues!

Wendy W. 
Rating:
5.0

Customer did not leave a comment.

billy G. 
Rating:
5.0

Very helpful! Gave good advice for all the ins and outs of driving the Uhaul!

denise R. 
Rating:
5.0

Customer did not leave a comment.

Tom P. 
Rating:
5.0

Derek was awesome, and took care of us very quickly.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Customer did not leave a comment.

Cory K. 
Rating:
3.0

Very hard to get ahold of. Called during business hours several times and kept getting "voicemail full. Can't leave messages. Other than that ok.

William B. 
Rating:
3.0

Customer did not leave a comment.

Danny E. 
Rating:
5.0

One of my best Uhaul experiences!

Stephen C. 
Rating:
5.0

Very easy to find near our new town. The gentleman called ahead and asked us a drop off time and suggested coming before 10 when ours was due at 11. As we were driving in we realized a parade was going to start soon. We got in and out with no delays, thanks to his suggestion of coming an hour earlier.

Lindsey J. 
Rating:
5.0

Very easy and convenient to schedule online.

Troy M. 
Rating:
5.0

Customer did not leave a comment.

christina H. 
Rating:
5.0

Customer did not leave a comment.

Kyle K. 
Rating:
5.0

Customer did not leave a comment.

Larry D. 
Rating:
5.0

Very clean, professional establishment. Truck was in excellent and the price was right! Will certainly use this company again and would highly recommend them to my friends.

mary C. 
Rating:
4.0

Customer did not leave a comment.

kim H. 
Rating:
5.0

Customer did not leave a comment.

Reynold M. 
Rating:
5.0

Customer did not leave a comment.

William T. 
Rating:
5.0

Very friendly place - professional and courteous

Andrew K. 
Rating:
5.0

Attendant was courteous and efficient! I would use their business definitely again!

DAVE J. 
Rating:
5.0

Customer did not leave a comment.

trevor I. 
Rating:
3.0

Customer did not leave a comment.

david H. 
Rating:
5.0

Excellent service, polite, friendly and had everything ready to go!

Kara D. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

I will in the future consider companies other than UHaul because of how far you caused me to drive out of my way to pick up the trailer. Twice now I have had to go more than 100 miles to get the trailer. You call the day before and give me a ridicules location for pick up, its too late then to call Rider, etc. I will try them in the future.

David C. 
Rating:
5.0

The staff at this location was great. However I had requested to pick up at Beech rd location in Normal. I got a call the day before by an extremely rude woman that I had to change locations and that I was lucky I didn't have to go to Indiana or Missouri to pick it up. When I asked why the move she said he trailers that were on location she was keeping for local moves. Very rude and unprofessional.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Brandon C. 
Rating:
5.0

Customer did not leave a comment.

Rich G. 
Rating:
5.0

2nd time I've used uhaul to move. I wouldn't go any other way!

Carlene F. 
Rating:
5.0

Customer did not leave a comment.

faye D. 
Rating:
5.0

Customer did not leave a comment.

dave M. 
Rating:
5.0

Customer did not leave a comment.

Curt K. 
No reviews have been submitted for this location.

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