Poor performance of internet/text message based check-in system. The local agent was helpful but we had significant difficulty with the text-based check-in (links not workin, etc).Russell N.
Customer Reviews for Furniture Warehouse Of Greenville Arlington
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ned S.
Although the Greenville location was excellent, helpful and friendly, it was 101mile drive to drop off the truck. Drove past numerous UHaul locations on the way that would have been closer. This caused me to be over on miles and paid an extra fee because of it. Otherwise, the experience was top notch!!CARL Q.
Again the manager was very helpful.Paul Y.
Customer did not leave a comment.CHRISTOPHER B.
Customer did not leave a comment.John T.
Same as above.vincent F.
Customer did not leave a comment.LOUISE D.
we got delivery our vehicle after waiting 45 mnts. the reason they told us that the previous user forgot to drop off the keyVIJAY W.
Customer did not leave a comment.ROSE H.
Whoever was working here was awesome. She told me exactly what to do.Zach W.
We were given a truck that had a flat tire. We had to wait 3 hours for it to be fixed. it pushed back our whole move and was a big inconvenience.Ryan C.
If you say you will have dollies and blankets at a location, then ensure that they are there. If you say that there will be a trailer at a location (and push me into that location as the location that is "guaranteed," then make sure the trailer is there. I do not blame the location, I blame UHaul the parent company.Ethan H.
The truck was not in the right place or at the correct time. I had a reservation at line-x of Greenville for 9:30. It was not there. They then told me that they lost the truck and once they found it, they brought it to a different location. Once I got to the location, the truck assigned to me was not there. So they ended up giving me a different truck that was there. Well that took another hour to do. Then they finally gave me a truck. 3 hours late.jonathan S.
Better knowledge of availabilityjarryd A.
Customer did not leave a comment.INGRID V.
The woman who helped me set everything up was fantastic.Zachary B.