Customer Reviews for Gallatin Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gallatin Mini Storage

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JEFF H.
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Customer did not leave a comment.

Lane D.
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THOMAS H. | Overall Experience |
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Great place and the price was very reasonably

Matt C.
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Tim L.
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Dave J.
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Everything was great

Lola R.
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rod M.
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Sherry very nice and helpful!

CHRISTOPHER L.
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close the byle ave location this place helped me when byle ave dropped the ball

William M.
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Nothing best uHaul store I've ever been in

ken D.
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larry P.
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Ed E.
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Phillip was very helpful in finding me a motorcycle trailer. He even came in before the scheduled opening time to be sure I could meet my schedule. Outstanding service.

Dale F.
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Scott M.
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Jeremy G.
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Mary M.
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The service was absolutely fantastic.

John N.
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Jason A.
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Angela B.
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Thomas M.
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Very helpful personal

Richard H.
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William N.
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daniel S.
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Outstanding. Flawless.

Duane F.
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Phillip & Sherry were very helpful fulfilling my special requests. Great customer service!

David S.
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CONSUELO H.
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Jeff W.
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Jeffery W.
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The woman working the counter was extremely nice and helpful.

Erin C.
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RITA W.
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kathy B.
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Joseph C.
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Richard B.
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mona H.
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The lady working was very friendly and went above and beyond

Jason R.
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Associate was very courteous and competent. Very helpful and patient with me. Super nice lady!

Michael M.
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Nothing to improve. Staff was friendly. Hooked up equipment.

Laura P.
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Charles B.
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GREGORY A S.
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Well done.

William L.
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Duane S.
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jeff D.
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We had trouble with the lock. It seemed worn out and was hard to use. Wasted 30 minutes Getting. We were lucky someone was in the office, we were worried no one was there due to COVID 19

Donna C.
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This is the second time I've used this company. Very friendly and easy transaction!

Donald T.
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jeff T.
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Very kind, thoughtful service, done even under the stress of the CoVid-19 shut-downs. Thank you very much for your help.

Robin C.
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Even though they were not open due to the current circumstances, they were most helpful enabling us to get the uhaul needed. It was in great condition. This was a pleasant and easy process! Would definately use again.

Victoria B.
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Gary C.
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DAVE J.
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Mark C.
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Michael M.
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Nothing. At this location there are always friendly faces waiting to help. This is my preferred rental location.

Roy H.
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Car Hauler worked very well....

TRAVIS P.
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Easy and very smooth rental experience. Great customer service!

Barbara T.
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Gallatin was great. The other two stunk. Went to Hendersonville first, they told us they didn't have the trailer that we needed to move a fridge, that we needed to go to Madison, Tn to a new U-Haul location. We did. No trailer there either. THEY told us to call 1 800 UHaul! Well, we did, THEY said go to Gallatin, where the man was very helpful and SHOCKED that we had to go thru all that! So 4 Stars or more for Gallatin U Haul, ZERO STARS for Hendersonville (Main Store) and Madison, new store on Gallatin Road.??????

lary B.
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Only problem I had was that I could not unhitch the trailer. One person can not lift it off the hitch. The gentleman in the office had to come out with a dolly and jack it up to get it off. He said this happens all the time when only one person I by themself and can not get unhitched. Suggest U-Haul have jacks attached to units.

Jake M.
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Super friendly. Helped us with additional supplies and boxes.

Christian R.
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Robert L.
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Sherri is an amazing person. So friendly and helpful and really helped ease a stressful situation. Thank You

sarah M.
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Extremely helpful and pleasant

Robert W.
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Very nice experience with this location

WAYNE A.
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Keep up the good work. Cherri was exceptional to work with. Great customer service. Thanks. Wayne

Ryan E.
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Todd B.
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I was very happy with the people and the equipment. I will definitely us Uhaul again as well as rent from the same place.

Logan G.
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Guy argued with me claiming j had a blown fuse, but in reality the dolley had a blow light

JUAN V.
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Brent H.
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Kevin A.
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Great service, fast process in and out.

Cheryl B.
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I went online to locate the exact truck I needed and completed the required information regarding my pick up. It was very easy making the pick up and drop off a breeze.

Angela T.
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The truck needed some maintenance it makes a really loud noise and brakes would not stop Plus I had some other issue being charged for bringing truck bACK because I did not use it so I was charged 38.00 for equipment that was not used (1hr.. I did not move anything). I was told I could get credit at Uhaul customer service from Michael!! I all I wanted was to change dates and use their service again by getting a credit. I did not want my money back but to use it for this Saturday move. The lady stated she did not know how to take off the charges.off- yes, she did. Terrible you been their 8 years and you just did not want to give me a credit to for this Sat but to give over on a customer. I was charged for 15miles which was ok, a whole day of rental, dolly, and insurance. That ok., I will not use your company or Uhaul again. So I decided to go back to Penske in which I used before.

Katherine A.
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Check out the truck before renting, our driver side Mirror would not stay in place and we had to stop at two locations to try to get it fixed and no one could fix it so they Told us to go buy some duct tape and tape the mirror so it wouldn't move, We had to do that and it blocked partial view the whole way from Gallatin Tennessee to Chicago. We felt very unsafe. The lady at the location we rented was very nice though while we were picking it up

Bradley G.
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Lane D.
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Jeffrey S.
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Cathy N.
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Arnold K.
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Keep being responsive to customer- good job!

Vanessa C.
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charles P.
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Sherry, the facility manager, was the key to our successful rental. Thank you.

Glenn C.
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Phillip and Cheri were very knowledgeable. Cheri came out and helped me raise the trailer up to the height of the hitch on my truck. These guys are pros. Will definitely use them in the future and recommend them.

Shawn E.
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Bob M.
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terry E.
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Customer Service was really good everyone was very polite and very helpful in my needs

Ken R.
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Mary G.
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SHE WAS GREAT.

Robert S.
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Awesome ???? job. Needed a truck ASAP and they were very very quick to get me one and they were very polite. I would suggest them to everyone who needs help in a pinch. Thanks for your fast response and service.

Juan S.
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DARRELL J.
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Kathy N.
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Douglas H.
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CHRISTOPHER W.
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No hassle return and greeted with a wonderful smile!

Jim P.
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NA. We were extremely pleased with our experience with thˆs faility and the people

Paul V.
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Darrell H.
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Paul V.
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Bryan D.
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Mark W.
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very easy to work with!

Joey D.
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Be more informative to customer when changing information

Jamey C.
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My order and pick up were simple and quick. My appliance dolly was ready to go and in good shape. Return was a breeze.

Jim M.
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After a bad pick up experience, with the help of a Uhaul customer service person, our order was corrected and the drop off was easy.

Evan M.
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Perhaps my best UHaul experience ever.

Randy H.
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Used Gallatin Mini storage before, always friendly, clean, nice people..! Will be a return customer...!!!!!

Linda B. | Overall Experience |
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I would recommend this storage facility to anyone. The Customer Service is excellent!!

MARY ANN C. | Overall Experience |
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Thanks everything went Great,? Appreciate your services & was was real convenient for us,, Again Thanks Everyone!! No problems!!

Charles B. | Overall Experience |
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Gallatin Mini-Storage is simply a great operation. Great, helpful people and a very well maintained facility.

EVAN H. | Overall Experience |
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Staff helpful and friendly.

MARY D. | Overall Experience |
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Wonderful place for storage. We will definitely be using this facility for any future storage or truck rental requirements.

No reviews have been submitted for this location.

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