Customer Reviews for Gallatin Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gallatin Mini Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Robert L. on

Rating:

Sherri is an amazing person. So friendly and helpful and really helped ease a stressful situation. Thank You

sarah M. on

Rating:

Extremely helpful and pleasant

Robert W. on

Rating:

Very nice experience with this location

WAYNE A. on

Rating:

Keep up the good work. Cherri was exceptional to work with. Great customer service. Thanks. Wayne

Ryan E. on

Rating:

Customer did not leave a comment.

Todd B. on

Rating:

I was very happy with the people and the equipment. I will definitely us Uhaul again as well as rent from the same place.

Logan G. on

Rating:

Guy argued with me claiming j had a blown fuse, but in reality the dolley had a blow light

JUAN V. on

Rating:

Customer did not leave a comment.

Brent H. on

Rating:

Customer did not leave a comment.

Kevin A. on

Rating:

Great service, fast process in and out.

Cheryl B. on

Rating:

I went online to locate the exact truck I needed and completed the required information regarding my pick up. It was very easy making the pick up and drop off a breeze.

Angela T. on

Rating:

The truck needed some maintenance it makes a really loud noise and brakes would not stop Plus I had some other issue being charged for bringing truck bACK because I did not use it so I was charged 38.00 for equipment that was not used (1hr.. I did not move anything). I was told I could get credit at Uhaul customer service from Michael!! I all I wanted was to change dates and use their service again by getting a credit. I did not want my money back but to use it for this Saturday move. The lady stated she did not know how to take off the charges.off- yes, she did. Terrible you been their 8 years and you just did not want to give me a credit to for this Sat but to give over on a customer. I was charged for 15miles which was ok, a whole day of rental, dolly, and insurance. That ok., I will not use your company or Uhaul again. So I decided to go back to Penske in which I used before.

Katherine A. on

Rating:

Check out the truck before renting, our driver side Mirror would not stay in place and we had to stop at two locations to try to get it fixed and no one could fix it so they Told us to go buy some duct tape and tape the mirror so it wouldn’t move, We had to do that and it blocked partial view the whole way from Gallatin Tennessee to Chicago. We felt very unsafe. The lady at the location we rented was very nice though while we were picking it up

Bradley G. on

Rating:

Customer did not leave a comment.

Lane D. on

Rating:

Customer did not leave a comment.

Jeffrey S. on

Rating:

Customer did not leave a comment.

Cathy N. on

Rating:

Customer did not leave a comment.

Arnold K. on

Rating:

Keep being responsive to customer- good job!

Vanessa C. on

Rating:

Customer did not leave a comment.

charles P. on

Rating:

Sherry, the facility manager, was the key to our successful rental. Thank you.

Glenn C. on

Rating:

Phillip and Cheri were very knowledgeable. Cheri came out and helped me raise the trailer up to the height of the hitch on my truck. These guys are pros. Will definitely use them in the future and recommend them.

Shawn E. on

Rating:

Customer did not leave a comment.

Bob M. on

Rating:

Customer did not leave a comment.

terry E. on

Rating:

Customer Service was really good everyone was very polite and very helpful in my needs

Ken R. on

Rating:

Customer did not leave a comment.

Mary G. on

Rating:

SHE WAS GREAT.

Robert S. on

Rating:

Awesome ???? job. Needed a truck ASAP and they were very very quick to get me one and they were very polite. I would suggest them to everyone who needs help in a pinch. Thanks for your fast response and service.

Juan S. on

Rating:

Customer did not leave a comment.

DARRELL J. on

Rating:

Customer did not leave a comment.

Kathy N. on

Rating:

Customer did not leave a comment.

Douglas H. on

Rating:

Customer did not leave a comment.

CHRISTOPHER W. on

Rating:

Customer did not leave a comment.

Linda B. on

Rating:

I would recommend this storage facility to anyone. The Customer Service is excellent!!

MARY ANN C. on

Rating:

Thanks everything went Great,? Appreciate your services & was was real convenient for us,, Again Thanks Everyone!! No problems!!

Charles B. on

Rating:

Gallatin Mini-Storage is simply a great operation. Great, helpful people and a very well maintained facility.

EVAN H. on

Rating:

Staff helpful and friendly.

MARY D. on

Rating:

Wonderful place for storage. We will definitely be using this facility for any future storage or truck rental requirements.