Customer Reviews for Games N Things
(U-Haul Neighborhood Dealer)

327 reviews

1427 US Hwy 49 Bus N   Neosho, MO 64850

(417) 451-7214

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(417) 451-7214

1427 US Hwy 49 Bus N
Neosho, MO 64850

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: 8 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I did notice the truck needed a tune up or the transmission checked. It kind of did a bounce or jerking motion when first started unless it was in neutral. But once it was moving it ran smooth. Otherwise the experience was terrific.

Jodi B. 
Rating:
5.0

Customer did not leave a comment.

Kelli P. 
Rating:
5.0

Professional

Clay M. 
Rating:
5.0

Very nice people and they were helpful and I will be going back to them

sTEVEN K. 
Rating:
3.0

I was charged a cleaning fee of $25 even though the truck was cleaned.

CYNTHIA S. 
Rating:
5.0

Great place to work with

Paul H. 
Rating:
5.0

Customer did not leave a comment.

Melanie J. 
Rating:
5.0

Ray was friendly and helpful.

DON E. 
Rating:
5.0

The district representative saved me by finding a location that had what I needed and talked the representative at the location to stay a few minutes later because the trailer at the first two locations would not work for me. Thanks again

Joey K. 
Rating:
5.0

Customer did not leave a comment.

Clifford Dean C. 
Rating:
5.0

Customer did not leave a comment.

PATRICK M. 
Rating:
5.0

Very satisfied

Gregory W. 
Rating:
5.0

The gentleman that helped me was awesome. He has my thanks for all the help.

debbie C. 
Rating:
3.0

We had a flat on the trailer around 6 pm on a Saturday evening. Called U-Haul was on hold for almost 2 hours waiting on someone to tell us when they might get there with a tire. BUT, while we were waiting I took the tire off and drove into Joplin MO, found a U-Haul dealer and took a tire off one of their trailers left my flat and was just getting back on the road when someone answered the phone. All was good after a little frustration.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

CECIL B. 
Rating:
5.0

Customer did not leave a comment.

linda W. 
Rating:
5.0

Customer did not leave a comment.

Jackie F. 
Rating:
5.0

Ray is the greatest. Friendly. Great service. Helpful.

Denise W. 
Rating:
5.0

Customer did not leave a comment.

Israel R. 
Rating:
1.0

Did not get change over charged me recipe said 73$ they kept 100$ after I filled it up and cleaned it out

Martin K. 
Rating:
4.0

Customer did not leave a comment.

Christopher T. 
Rating:
3.0

Next time it helps if the mileage quoted online that your alloted was the same that was put on the contract

Linis D. 
Rating:
5.0

Customer did not leave a comment.

Raymundo G. 
Rating:
4.0

Customer did not leave a comment.

Timothy F. 
Rating:
5.0

Customer did not leave a comment.

Seantel B. 
Rating:
4.0

Customer did not leave a comment.

Frank A. 
Rating:
5.0

Very friendly and helpful. Loved this location.

Camilla G. 
Rating:
3.0

Windshield was broken. Credit card payment process took over 15 minutes. Finally had to call corporate after trying 2 different cards. I gave up my 15 foot truck to a woman before me because of a broken door cable on the 10-ft she rented. I was given a 20 ft which was too big for what I needed. I got out of the Uhaul place almost 1 hour later than expected. I drove the interstate the whole way because a quicker and less miles route would have been winding roads.

Harland S. 
Rating:
5.0

Customer did not leave a comment.

Roderick B. 
Rating:
5.0

Loved it!

mIKE P. 
Rating:
5.0

Customer did not leave a comment.

Greg G. 
Rating:
5.0

Customer did not leave a comment.

Lauren W. 
Rating:
5.0

Customer did not leave a comment.

Greg G. 
Rating:
5.0

very nice people very easy rental very kind and accommodating. They are great at Games n Things.

Theresa L. 
Rating:
5.0

Great service!

Sara R. 
Rating:
5.0

Customer did not leave a comment.

MELVIN S. 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
4.0

Customer did not leave a comment.

Justin E. 
Rating:
5.0

Customer did not leave a comment.

Amanda F. 
Rating:
3.0

Customer did not leave a comment.

MELISSA A. 
Rating:
5.0

Customer did not leave a comment.

Timothy R. 
Rating:
5.0

It was amazing quality service.

brian O. 
Rating:
5.0

Thanks it was easy.

norman T. 
Rating:
3.0

Your prices are outrageous. You advertise one thing & at the end of the day all the charges added on were ridiculous. We will not recommend to anyone to rent your trucks or anything else!!!

MELVIN J. 
Rating:
4.0

Customer did not leave a comment.

VICTOR P. 
Rating:
5.0

Outstanding customer service, give that man a raise!

JOSEEPH S. 
Rating:
5.0

Customer did not leave a comment.

Leann C. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

Customer did not leave a comment.

Blake R. 
Rating:
5.0

Ray is a good representative of u haul. We had never rented before and he made it painless!!

david M. 
Rating:
5.0

Customer did not leave a comment.

CHARLES R. 
Rating:
1.0

Customer did not leave a comment.

Alan W. 
Rating:
5.0

The app sucks but Ray was awesome!

Carolyn M. 
Rating:
5.0

Very Friendly Service!!

Kimberly R. 
Rating:
5.0

Nothing! I've never rented a trailer to pull behind my vehicle but the gentleman at games and things U-Haul rental had 37 years of experience and had the answer to every question I had and even explained all the little tips and tricks that I needed to know which made my experience so easy and took all the anxiety out of my trip.

JOHN K. 
Rating:
4.0

Customer did not leave a comment.

Bruce H. 
Rating:
5.0

Customer did not leave a comment.

Doug S. 
Rating:
4.0

Customer did not leave a comment.

Mark F. 
Rating:
5.0

Customer did not leave a comment.

Sharon S. 
Rating:
3.0

Customer did not leave a comment.

Cory D. 
Rating:
5.0

Customer did not leave a comment.

Kalib G. 
Rating:
4.0

Excellent customer service! Thank you!

Michelle B. 
Rating:
2.0

Customer did not leave a comment.

Margert Y. 
Rating:
5.0

Very nice helpful guy

Cynthia O. 
Rating:
5.0

Everything was great, Ray was wonderful. Keep doing what you're doing!

ROBERT T. 
Rating:
5.0

Customer did not leave a comment.

Stephen N. 
Rating:
3.0

Customer did not leave a comment.

Alan C. 
Rating:
5.0

Customer did not leave a comment.

Suanne L. 
Rating:
5.0

Not a thing. Unless you can clone your Manager at this site. Ray is a great man to do business with. He is quite an asset to Uhaul.

Robert S. 
Rating:
5.0

This person needs informed that Popeyes Tire Repain in Columbia is no longer a drop off. We got there, they were closed. Called and he said they hadn't done U-Hauls in 2 years (however the shop did have an advertisement for U-Haul above garage doors. (Not Games and Things fault...just a need to know).

thresa W. 
Rating:
5.0

Used your 6 X 12 Tandom axl. Pull's great and smoth ride. Sorry to hear you discontinuing the 5 X 10 tandom.

Gilbert R. 
Rating:
3.0

Customer did not leave a comment.

Seth B. 
Rating:
5.0

Great service. Used this location in the past, a few times and great service. We would recommend this location to everyone.

Charles H. 
Rating:
3.0

Customer did not leave a comment.

Terry N. 
Rating:
5.0

The gentleman running this facility was both helpful and friendly. He helped me hook it all up and get on the road safely!

Sherry S. 
Rating:
5.0

Customer did not leave a comment.

DON M. 
Rating:
5.0

Our local U Haul operator is always polite and aims to help the customer with their requirements.

Vincent J. 
Rating:
3.0

Customer did not leave a comment.

Michael P. 
Rating:
3.0

Customer did not leave a comment.

deborah W. 
Rating:
5.0

It is always a pleasure to do business with Ray at games and things. He has been a good friend for many years. A great u haul dealer we use.

MELVIN S. 
Rating:
3.0

Customer did not leave a comment.

Randy D. 
Rating:
3.0

I was charged for fuel that I do not agree that I owed.... I was also charged for mileage after being forced to pickup a truck in a town other than the one for which I had a reservation. I'm not sure if that should reflect negatively on the drop off location...

Sean M. 
Rating:
3.0

Customer did not leave a comment.

deborah W. 
Rating:
5.0

I used after hours drop off.

Suanne L. 
Rating:
5.0

Customer did not leave a comment.

Brenda P. 
Rating:
5.0

Customer did not leave a comment.

Patsy M. 
Rating:
5.0

Customer did not leave a comment.

Matthew A. 
Rating:
3.0

Customer did not leave a comment.

Chase B. 
Rating:
5.0

Great place for a return. Always ready to help. Rental of a truck is a pleasure.

Charles H. 
Rating:
4.0

Ray was a great help and very patient

Tina H. 
Rating:
4.0

Customer did not leave a comment.

Dan H. 
Rating:
3.0

His card machine wasn't working so.i had to.leave and get 300 in cash to cover a deposit and the cost. He told me I would receive the deposit back when I returned the truck. When I dropped it off at gold diggers on 7th street in joplin they told me that I would get mailed a check That's absolute bs, because I needed that money for other things and it wasn't my fault.the card machine wasn't working. I'm.not.pleased and I havent recieved my check yet!!

Curtiss G. 
Rating:
5.0

Nothing this location is great..

DON M. 
Rating:
5.0

Customer did not leave a comment.

Cheryll S. 
Rating:
5.0

Love this place!!! Friendly helpful staff, never a long wait and excellent customer service.

Audre L. 
Rating:
5.0

Everything was fine

Richard K. 
Rating:
4.0

Customer did not leave a comment.

Joseph G. 
Rating:
5.0

The drop off location address on Google is not correct. Thus, causing me to drive about 10 miles out of the way by the time it was all said and done.

Leslie G. 
Rating:
5.0

Customer did not leave a comment.

Pat H. 
Rating:
3.0

The Web said $.79 per mile and I was charger $1.19 a mile as that is the Friday rate. ???

Barbara B. 
No reviews have been submitted for this location.

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