This is why I wish as a nation we had good social services to to take care of our elderly so that they don't have to work. I don't blame her, but the severe lack of training and hiring someone who doesn't know how to use technology really decreases efficiency. Till this day I don't understand why it took 45 minutes just to rent a truck that I already had reservations for.
Mohammed Z
43 Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Joplin, MO 64804
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Customer Reviews
- 2.0 Average Customer Rating
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Pickup location was not where I requested.
Donna HMake the instructions easier for drop off on exactly where to park.
Jason HNothing. The lady at the desk was super nice and helpful!! We appreciate the kindness!! And the prices are good too!!
Malissa GHad an appointment on a Saturday at 10:00 am to pick up the truck I had reserved online. When I arrived at 43 Self Storage to pick up the truck the store was closed. I called a number posted on the door and was instructed that I would have to do all the check in myself on my phone from the parking lot. The process of self check in was extremely frustrating given that the store’s WiFi was poor in the parking lot and using the U-Haul app as I was instructed to do was even worse. It took over an hour to finally get the keys and on the road. If the store is not actually open for business the office hours should not be posted as such!
MICHEAL J