Joanne A.
Customer did not leave a comment.
Customer Reviews for Gathering Time Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Gathering Time Storage
SUSAN B.
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Overall Experience
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Very nice storage facility! Very well lighted and so so clean! I would use you again!
Joseph R.
checking system
SUZANNE G.
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Overall Experience
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I would use the facility again if needed.
Teresa J.
Great service
William F.
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Overall Experience
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I would highly recommend Gathering Time Storage. This is a safe and secure storage facility with convenient access, lighting, and cameras
ALFRED A.
The check in employee was excellent. Very personable and friendly. that employee made the trip worth it with his funny disposition and friendliness.
Kelly D.
We have rented from this location before and will again! Rusty is so friendly and helpful! So personable! Thank you Rusty!! We appreciate you!
Rozlyn A.
none
Kenneth W.
The trailer was dirty and it had dried mud all over it but it worked just fine !
Paul M.
Rusty in Bonham was AWESOME. But, my original request for Caddo Mills, TX which moved the reservation to Bonham, an hour away which i had to drive just to pick up my rental. Very out of the way and not good customer service at all. Thank god for Rusty coming in after hours to take care of me. People, never use UHAUL in Caddo Mills ever.
Curtis M.
All good
Nathan K.
Rusty was excellent to rent from. I received a confirmation call the day before, and the truck was ready to go on time. This is the BEST U-Haul location I have ever rented from.
Andrew M.
Rusty was fantastic and made the whole rental process easy with a lot of humility and courtesy. I would definitely recommend this location!
Darrell G.
Basically nothing... great location Easy parking, equipment in great shape, office laid out well, price just right... I would say they did a really good job.,.
MaryAnn G.
It was perfect
Michael K.
Excellent service and equipment well maintained! Highly recommend this location.
Sara S.
No problem at all dropping it off
Charlotte H.
Rusty was very good with me. Made everything quick and easy!
Michael K.
Very professional and easy to work with
Axel D.
I received false instruction about the type of hitch needed which sent me to 4 stores without success so I had to change my plans since I could not tow (according to instructions) however, after I loaded up, I tried my hitch and it mounted perfectly. I wish I had received right info to save me 2 hours of running around and risk of buying something unecessary.
William K.
Nothing. The experience and personnel were great! Would absolutely rent again.
Rodney K.
Truck was terrible, didn't drive well.
Travis H.
Lovely experience
Michael W.
Awesome experience
ken S.
Good experience
Mark M.
Great customer service!
Cory P.
this is the nicest person I've spoke to in years very nice older guy.
William P.
workers were friendly and helpful
robert W.
The services is very good and think you.
shelby B.
Everyone was very friendly and knowledgeable. I would use again.
Gerida K.
Mr. Rusty was very professional & nice.
steven O.
The straps on the dolly kept coming loose, had to stop ever 2 or so hours to tighten the straps on the car being pulled.
linda B.
very helpful and got us on our way again
Mark B.
Super customer service and a genuine nice guy
Robert A.
What a great location and the manager was awesome
Pamela E.
The gas tank was less than half full (inappropriate!!!) and the process absurdly slow due to either poor internet or U-Haul paperwork (which probably violates information security laws). I will rent from Penske next time.
James S.
no improvement needed.
Catherine H.
I was told there would be no extra charge when I called U-Haul to extend my U-Haul rental a few hours and the place charged me 60.00 more
Wendy C.
No one was there but the nan the runs the site in Bonham always calls ahead.
ANDREW W.
Always helpful, Rusty is an excellent businessman... I had broken/ fractured my ribs the first day of my return trip and he help offload the trailer from my vehicle even though he did not have to. I have worked with Rusty and his staff three times now and have nothing but good things to say about them.
mike B.
Thank you for making this easy for us.
Axel D.
Rusty is a very friendly and helpful man.
Gail G.
the nicest friendly people helpful and quick.
AMANDA G.
Rusty was a great help, came back up to store during his off hours!
KATIE K.
Rusty was so accommodating with our roller coaster of a schedule, he couldn't have been more helpful. I appreciate this high level of customer service very much! This is my third time using this U-Haul location and I highly recommended using them.
don C.
A better open/closed.sign.
Micheal G.
The guy that helped me was very courteous and welcoming to me since I just moved to Texas from Illinois
Jan D.
Very friendly and knowledgeable.
douglass B.
Had what I needed when and where I needed it. Price was right and person at desk knew his job and did it efficiently. Everyone was pleasant and helpful. A great experience. Don't change anything!
Matthew S.
Nothing... Rusty is a great guy that truly understands customer service.
Shawn H.
Very good customer service!!
Michael M.
You can learn your computer system and stupid rules, I have a truck rated at 12,000lbs towing capacity and your computer system would not approve me a 7500lb trailer to rent, it said anything over 5000lbs is incompatible, but it would rent me a trailer to haul 5000lbs on a 5000lb trailer which is asinine, it caused me to wait for 2 hours while and old man made dozens of phone calls seeking help from U-Haul but nobody could help him, this would cause me to stop using U-Haul all together
Alexandra M.
Best uhaul place I have ever used
KATIE K.
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Overall Experience
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The service here was outstanding! I would definitely recommend using Gathering Time storage.
STEVEN A.
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Overall Experience
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Very friendly staff.
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