Mgr. was very professional and a very nice person.Ed K.
Customer Reviews for Glacier West Port Orchard
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guy at the counter was very helpful and quick got done all that I needed to on time...George L.
Customer did not leave a comment.Stephen E.
Quickly fixed my error on location drop off. Very courteous and patient. High level of professionalism.Jeff S.
better customer service at U-Haul Leary, Ballard would not tell me to pick up rental blankets at this location. At this location no packing supplies were available, only the truck. This is not a full service U-Haul store.wyatt G.
I just dropped the truck here after U-Haul tried to strong arm me to take it to Tacoma.JEFFREY W.
Customer did not leave a comment.JEREMIAH G.
Your representative did an excellent job. He was polite and had no problem answering all my questions.JEREMY T.
Great Value. Will Aways use.Patricia G.
Customer did not leave a comment.ANGELINA J.
Have the product that was reserved! If you don't have the product let the customer know in time that they can make an adjustment. Don't wait until the customer is standing there at the appointed time with no options. I had reserved moving help that was far more expensive than the truck and missing appliance dolly. Not the location's fault. Your computer system should have caught this error.Wayne B.
Customer did not leave a comment.Austin G.
Customer did not leave a comment.JAMES C.
Customer did not leave a comment.Marissa H.
Maintain the vehicles better.STEVE C.
This was the worst Uhaul rental experience in my life. The guaranteed pickup time of 0800 was not honored. The location did not open until 0930. In addition to that, the person working at the pickup location was 20 minutes late to arrive and did not acknowledge it or apologize. The truck was dirty and had very little fuel in the tank. The number of packing pads in the truck was far below the requested amount. I called Uhaul customer service to tell them about all of these problems and they said I had to work it out with the location. The location did not try to make things right. For my future rental truck needs, I will no longer automatically choose Uhaul.Thomas R.
He was very helpful and it was an easy processERIN S.
Attendant was very pleasant to work with.MATTHEW F.
We arrived on time, 0930 am and the office had not been opened yet. We waited 5 minutes and nothing. We called the uhaul number, placed on hold waiting for a representative and the uhaul worker arrived 15 minutes late. He did not acknowledge us or apologize for his tardiness.Alexander Y.
Customer did not leave a comment.April G.
Customer did not leave a comment.David Z.
Maybe be there if it says you're open?MATTHEW N.
Customer did not leave a comment.Laura S.
Customer did not leave a comment.Timothy J.