Customer Reviews for Goin Postal
(U-Haul Neighborhood Dealer)

204 reviews

111 N Main St   Vidor, TX 77662

(409) 769-6118

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 4/29/2021: Closed

Services at this Location:

Contact Us

(409) 769-6118

111 N Main St
Vidor, TX 77662

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 4/29/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Nita B. 
Rating:
5.0

Customer did not leave a comment.

MARY F. 
Rating:
5.0

Customer did not leave a comment.

Helen H. 
Rating:
5.0

Quick, easy and the owner is very helpful & friendly.

Joel L. 
Rating:
5.0

It's the best U-Haul location in my experience.

de W. 
Rating:
5.0

Great experience.

Timothy D. 
Rating:
5.0

Customer did not leave a comment.

Joel L. 
Rating:
4.0

Customer did not leave a comment.

Reginal B. 
Rating:
4.0

Customer service was excellent. The u-haul was kind of dirty but being that it was Vidor, it's alot of construction & remodeling going on so it's understood.

Rodney C. 
Rating:
4.0

Customer did not leave a comment.

TINA C. 
Rating:
5.0

Always prompt, courteous and professional.

Peggye M. 
Rating:
5.0

Customer did not leave a comment.

LISA V. 
Rating:
3.0

Customer did not leave a comment.

Adam L. 
Rating:
5.0

Customer did not leave a comment.

Damon J. 
Rating:
5.0

Nothing he was super helpful and accommodating.

Portia R. 
Rating:
5.0

The store was great and the guy made sure everything was hooked up and showed how to work the straps that were frayed at the end. Uhaul needs to come out and fix the straps.

George B. 
Rating:
5.0

this was outstanding for me-had what I needed-everything went smooth. I highly recommend this place!

Robert B. 
Rating:
5.0

Everything was great keep up good service

Laura M. 
Rating:
3.0

Customer did not leave a comment.

RICHARD D. 
Rating:
4.0

Everything went well. The truck was clean, full of gas and ready. Just know you will be forced to spend the extra fees on extra insurance after you were given options. The site will not let you continue until you choose extra insurance. By this time you have people waiting and have driven out of town to pick it up. So you basically just pay it. But when you are moving every dollar budgeted at that time counts. Especially, if using a bank card.

Tonya G. 
Rating:
5.0

The location was great, however my reservation was changed last minute which caused issues for me. Not the location fault was a UHAUL issue. Uhaul was unavailable to talk to every time was directed to another area.

John S. 
Rating:
5.0

Best customer service experience with UHaul ever!

ANTHONY C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES K. 
Rating:
3.0

Did drop off after hours. Contacted next day that all was fine.

SHELIA P. 
Rating:
5.0

Customer did not leave a comment.

Delia W. 
Rating:
5.0

More than perfect angels

ANGELA P. 
Rating:
5.0

Customer did not leave a comment.

billy D. 
Rating:
5.0

Customer did not leave a comment.

Johnathan W. 
Rating:
5.0

I would really like to speak with someone about a refund. We returned to a different location. The trailer was the wrong size.

Herman T. 
Rating:
5.0

Customer did not leave a comment.

sedrick N. 
Rating:
5.0

Customer did not leave a comment.

Lorena H. 
Rating:
5.0

Customer did not leave a comment.

Alex P. 
Rating:
5.0

Excellent customer service. Willing to help in needs

Irving R. 
Rating:
5.0

Customer did not leave a comment.

Cristian R. 
Rating:
5.0

Customer did not leave a comment.

de W. 
Rating:
5.0

Customer did not leave a comment.

Spencer P. 
Rating:
5.0

Customer did not leave a comment.

julian V. 
Rating:
5.0

Great service, Professional , good spirited And salesman awesome attitude. Show us how to hook up the equipment and gone over all the set up and required safety precaution stuff

Joseph E. 
Rating:
5.0

He's always very helpful and nice. I highly recommend this place.

de W. 
Rating:
5.0

Excellent experience!

William J. 
Rating:
3.0

Great location easy to get in and out.

Christopher S. 
Rating:
4.0

Customer did not leave a comment.

Sandy S. 
Rating:
5.0

Great service

Dave H. 
Rating:
4.0

Customer did not leave a comment.

GLEN D. 
Rating:
5.0

Customer did not leave a comment.

Charles K. 
Rating:
5.0

Customer did not leave a comment.

Wesley R. 
Rating:
5.0

Absolutely nothing

cheremy F. 
Rating:
5.0

Great service coming and going!

Patricia D W. 
Rating:
5.0

Customer did not leave a comment.

Bonnie B. 
Rating:
5.0

Customer did not leave a comment.

Lance J. 
Rating:
5.0

The only thing I'm unhappy with is when I brought truck back and paid with my debit card the transaction wasn't taken out immediately. It was 2 days later which caused me to go in the negative. I never go in the negative that's why it's called a "DEBIT" card. That really upset me because I'm not rich and that negative balance I had to pay hurt me financially. If I ever need to use UHaul again I will not use my card at all. I will strictly pay cash.

Brandon C. 
Rating:
5.0

Customer did not leave a comment.

Iris M. 
Rating:
4.0

Customer did not leave a comment.

James P. 
Rating:
4.0

Customer did not leave a comment.

Debbie M. 
Rating:
5.0

Customer did not leave a comment.

Jason G. 
Rating:
5.0

Customer did not leave a comment.

Lillie P. 
Rating:
5.0

The man who helped us was very nice and gave us all the information we needed.

thomas M. 
Rating:
5.0

The Staff at this location were exceptional. The problem was that I had reserved a 26" truck. I arrived and was told they had a 20"truck. I asked about the dozen mats that I had reserved. They advised they had not had them for a month. This appears to be a logistical issue of confirming trucks and equipment where internal controls can correct. Thank you

Gerard C. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
5.0

Friendly drop off and pickup.

Ronald S. 
Rating:
5.0

Customer did not leave a comment.

Philip R. 
Rating:
5.0

Great service!

tonie M. 
Rating:
5.0

Customer did not leave a comment.

Debbie H. 
Rating:
5.0

Customer did not leave a comment.

KEITH M. 
Rating:
4.0

Customer did not leave a comment.

MIKE J. 
Rating:
2.0

My review has nothing to do with the location of where I had to get a trailer, I reserved a 6x12 trailer at a location close to my home and when I went to get it they had no trailer for me, the employee apologized numerous times and found us a trailer in Vidor I asked if we could drop it off at the location close to my home and he said yes but we would have to pay for the rehoming fee, so not only do you not have what i reserved but you are going to charge me a rehoming fee because uhaul messed up... What's the point of making a reservation if they are not going to have to equipment you requested, as for the Vidor location the gentleman was very nice and got us in and out quickly

Bertrand R. 
Rating:
4.0

Customer did not leave a comment.

Stephanie C. 
Rating:
5.0

Great service friendly people

allen D. 
Rating:
3.0

Customer did not leave a comment.

Saundra I. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
5.0

Customer did not leave a comment.

larry H. 
Rating:
1.0

We where quoted a lesser price than what it came out to be. My husband also is a retired veteran and we are AAA members but had to pay full price at $39.99 /day.

Jason B. 
Rating:
5.0

No complaints easy process the employee was polite and helpful

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Douglas M. 
Rating:
5.0

Customer did not leave a comment.

KIm R. 
Rating:
3.0

Customer did not leave a comment.

Gerald G. 
Rating:
5.0

Customer did not leave a comment.

Terry H. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Ronald P. 
Rating:
5.0

Customer did not leave a comment.

Michael I. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL N. 
Rating:
5.0

Customer did not leave a comment.

Shanice B. 
Rating:
5.0

Customer did not leave a comment.

BRIAN O. 
Rating:
4.0

Customer did not leave a comment.

Beverly W. 
Rating:
5.0

Customer did not leave a comment.

Randy H. 
Rating:
3.0

The truck needed an alignment therefore it made it hard to drive and keep it steady especially with a trailer on the back with it loaded. So it took a little longer to get here also we tried to contact the location or the number on the paper and nobody answered we've tried several times once in the morning once in the afternoon.also I did not get the drop off location I wanted I passed to U-Haul places on the way to the one I dropped off at therefore I should not be charged that extra fee for all the inconvenience. Thank you

Mary D. 
Rating:
5.0

Customer did not leave a comment.

Zach W. 
Rating:
5.0

Wheel strap belt had been cut and could not be engaged in the ratcheting mechanism. Used personal 2” yellow straps to fasten Toyota Landcruiser front wheels. Trailer was ruggedly built and trailered smoothly.

Victor K. 
Rating:
5.0

Customer did not leave a comment.

BOBBY K. 
Rating:
5.0

Customer did not leave a comment.

Lloyd F. 
Rating:
3.0

Tried to drop off rental at 3pm. Location was closed on a Thursday afternoon. No reason was posted.

DeAdrian W. 
Rating:
5.0

Customer did not leave a comment.

Hailee B. 
Rating:
5.0

Very good service.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

George G. 
Rating:
5.0

Nothing

Charles M. 
Rating:
5.0

Overall a very nice experience. Good service and information about the rental, the equipment and when to return. Nice people good service.

dennis A. 
Rating:
5.0

Customer did not leave a comment.

Ray W. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

JAMES G. 
No reviews have been submitted for this location.

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