Make sure cab is not dirty inside. Customer before me had smoked inside cab and ashes were every where. There was trash inside as well. Back end still had lock on it so it had not been checked and had some trash in it. Over all the location I rented from were very nice people and easy to get all the information from. Man was great at giving me copies of my papers and explaining them to me. Now my return place that was a different story. Lady would not come check the truck at all. She had to be called 3 times just for me to find out she would not come to business and check in truck. I was very upset with that place and would never recommend that business in Big Spring to anyone. UHaul has always been my first choice but if I leave this town I don't know I will deal with UHaul if I have to go to that location. Thank you so much.Tanna B.
Customer Reviews for Goin Postal
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Catherine B.
The manager was super friendly and very busy. He still took the time to ask if I needed anything else. He also told me he would contact me if there were any problems.Denver L.
Excellent service.Grant J.
Amazing fast service to get me what I needed! Will definitely be a return customer!PRESTON L.
Not the location fault but uhaul as a whole messed up my order forcing me to drop off a day earlier that my reservationJustin H.
I liked how the salesman hooked up the trailer for me. I know how to safely hook up a trailer, but this is very helpful for someone who does not.Lance J.
Customer did not leave a comment.CHARLES R.
Customer did not leave a comment.Kimberly E.
Great ServiceRonald E.
Good employee who checked me in and out.Michael W.
Customer did not leave a comment.MARK C.
Great customer service and top-notch equipment!Wade M.
Customer did not leave a comment.LINDA W.
Customer did not leave a comment.Daniel T.
The young man was very friendly and knowledgeable.Danika H.
Customer did not leave a comment.REBECCA S.
Customer did not leave a comment.MARY F.
Just dropped off here but previous times I have used location this place is helpful and professionalJoseph S.
Customer did not leave a comment.Anita G.
Customer did not leave a comment.Roland D.
Customer did not leave a comment.JAMES J.
Customer did not leave a comment.JEANNE B.
Customer did not leave a comment.kristine M.
The place of business was very professionalROMON M.
Perfect 👍johnathon D.
Customer did not leave a comment.Kaitlynn B.
Customer did not leave a comment.Joshua H.
Customer did not leave a comment.Jessica B.
Customer did not leave a comment.DELIA W.
Customer did not leave a comment.Sandra R.
Customer did not leave a comment.Arnaldo G.
Customer did not leave a comment.Penny P.
Customer did not leave a comment.Joseph G.
Customer did not leave a comment.cliff H.
Oil the come alongs on car transport trailer... Getting sticky.. Both timesBrandon B.
Wonderful, helpful, knowledgeable people.Lewis M.
Customer did not leave a comment.Tristan S.
Customer did not leave a comment.Chad M.
The owner, Michael I think, was incredibly helpful and had information and went above and beyond to help us.Mary A.
He's the best!de W.
Better customer service. Did not receive a call to let me know they were going to closed the say of the pick until 2 hours before pick up time. I traveled 4 hours to get equipment to load on the trailer and had to spend the night to get the trailer which cost my company extra expense.samuel R.
Very friendly and had what I reserved. No hassles!! Great customer service.Brenda N.
Michael was very nice and knowledgeable. I will definitely use this place again.Melissa H.
Very friendly staff and very fast service.Kevin B.
Customer did not leave a comment.Meagan G.
Customer did not leave a comment.JOSHUA T.
Customer did not leave a comment.Amanda Y.
Everyone was great . Service was outstandingMelvin O.
Customer did not leave a comment.EUNICE R.
Customer did not leave a comment.James B.
Customer did not leave a comment.jacob S.
Quick and easy return.CHARLES K.
Customer did not leave a comment.Donald L.
Customer did not leave a comment.jacob F.
Friendly placejay L.
The guy that was working there, very professional, extremely friendly. I truly appreciate him.Michael M.
Customer did not leave a comment.Maxie W.
Customer did not leave a comment.Nita B.
Customer did not leave a comment.MARY F.
Customer did not leave a comment.Helen H.
Quick, easy and the owner is very helpful & friendly.Joel L.
It's the best U-Haul location in my experience.de W.
Great experience.Timothy D.
Customer did not leave a comment.Joel L.
Customer did not leave a comment.Reginal B.
Customer service was excellent. The u-haul was kind of dirty but being that it was Vidor, it's alot of construction & remodeling going on so it's understood.Rodney C.
Customer did not leave a comment.TINA C.
Always prompt, courteous and professional.Peggye M.
Customer did not leave a comment.LISA V.
Customer did not leave a comment.Adam L.
Customer did not leave a comment.Damon J.
Nothing he was super helpful and accommodating.Portia R.
The store was great and the guy made sure everything was hooked up and showed how to work the straps that were frayed at the end. Uhaul needs to come out and fix the straps.George B.
this was outstanding for me-had what I needed-everything went smooth. I highly recommend this place!Robert B.
Everything was great keep up good serviceLaura M.
Customer did not leave a comment.RICHARD D.
Everything went well. The truck was clean, full of gas and ready. Just know you will be forced to spend the extra fees on extra insurance after you were given options. The site will not let you continue until you choose extra insurance. By this time you have people waiting and have driven out of town to pick it up. So you basically just pay it. But when you are moving every dollar budgeted at that time counts. Especially, if using a bank card.Tonya G.
The location was great, however my reservation was changed last minute which caused issues for me. Not the location fault was a UHAUL issue. Uhaul was unavailable to talk to every time was directed to another area.John S.
Best customer service experience with UHaul ever!ANTHONY C.
Customer did not leave a comment.CHARLES K.
Did drop off after hours. Contacted next day that all was fine.SHELIA P.
Customer did not leave a comment.Delia W.
More than perfect angelsANGELA P.
Customer did not leave a comment.billy D.
Customer did not leave a comment.Johnathan W.
I would really like to speak with someone about a refund. We returned to a different location. The trailer was the wrong size.Herman T.
Customer did not leave a comment.sedrick N.
Customer did not leave a comment.Lorena H.
Customer did not leave a comment.Alex P.
Excellent customer service. Willing to help in needsIrving R.
Customer did not leave a comment.Cristian R.
Customer did not leave a comment.de W.
Customer did not leave a comment.Spencer P.
Customer did not leave a comment.julian V.
Great service, Professional , good spirited And salesman awesome attitude. Show us how to hook up the equipment and gone over all the set up and required safety precaution stuffJoseph E.
He's always very helpful and nice. I highly recommend this place.de W.
Excellent experience!William J.
Great location easy to get in and out.Christopher S.