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rio P.
Customer Reviews for Good Guys Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Helpful, friendly manager
DENNIS D.That the speed limit on the trailer be upgraded to new highway speeds.
Rory L.Super nice people.
Kevin D.Rhonda was TERRIFIC! Handled everything. Did not even have to use web page to return. Very friendly and knowledgeable
Marian C.Rhonda the sales associate was incredible, she went over and beyond assisting me in getting the right size of uhaul trailer and even went out of her way to help me back it up to load it. There was nothing more Rhonda could of helped me with other than pulling it to my destination. Rhonda was amazing and I would recommend her to help anyone and everyone in helping meet there Uhaul needs. Sincerely Kelli Killmer
kelli K.Friendly and very helpful! Easy location to work with. Answers all of your questions and solves problems!
Bryan Keith R.Great people to deal with
Michael H.The lady there went above and beyond her job duties she made sure everything was taken care of he is a excellent employee and I actually believe that she is a great asset to their company.
RHONDA O.Rhonda was so helpful and professional.
Stephanie G.The members were extremely helpful at this location. The system was giving them issues but they were able to communicate that and provide great customer service.
ROBERT M.Everything went really well.
sean T.Bobby at Good Guys was great. He was very helpful, friendly, and efficient. Had an issue with my current rental that wasn't from his store, and he was willing to help out on a busy Sunday. So grateful!!
Kaylee V.Great service. 10/10.
Travis B.Best Uhauler Dealer in town . In & out . Nobody got hurt 😀
owen B.The customer services was great, just a very small location so is a little difficult to get in and out of. I had to drop my own vehicle off while I was moving and there was no place to park except a block away.
Shereen W.Rhonda was awesome
katherine K.So happy that Good Guys does U-Haul rentals! Rhonda was very kind and accommodating to our needs! Thank you!
KETAN C.The lady who helped me check in went above and beyond with being kind and helpful. Thank you!
Angelynn H.The gentleman who helped me was very kind, and drop off was a breeze.
Dominique B.I was surprised how busy the dealer was , service was excellent. I would definitely rent from them again.
william F.Great service, prompt staff, worked with me to meet my needs for trailers on multiple occasions. Will use again!
curtis A.Rhonda was so wonderful when I picked up and dropped off the uhaul! She helped make the experience 10 times better
Jasmine D.Best u Paul service ever! I would tell all family and friends this is the place to go to. Is customer service was great. Service was handled wonderful with smile answered all questions. She was the best. U haul was clean and well serviced. The uhaul drove great.
Trisha S.Very professional and courteous
William L.Great service excellent staff
Michael B.Improvements not needed. Just keep doing what you are doing!
Gary J.Put some tires on the trailer they were bald
shawn C.The place is very great. Clean and very cheerful atmosphere. Owen is a sweetheart very helpful and very inviting I would definitely recommend is place to somebody in the future.
sherri B.👍🏻
Larry W.This location provides friendly service, trucks are as expected, i see no issues whatsoever. Great people.
Layna M.This is one of the best UHaul dropped off centers I have been to.
Terry A.This is hands down the best uhaul staff I've ever worked With now on two occasions. I specifically called them for this rental as the website had me driving out of my way to some larger location. The location the staff. The cleanliness of truck. All terrific.
Shannon Robert M.Quick and easy. Highly recommend.
Eric N.Best service, I've seen.
Arthur M.Nothing, 3rd time using this location, has been great.
Eric A.Owen, the agent at this location was extremely helpful. He even waited for me when I came back to drop off the trailer 15 minutes after the regular office close hour. I will come back to this location again next time when I need to rent a trailer. Thank you Owen!
Yuan G.Staff member Owen was very helpful and great to work with.
Michael S.Scheduled pickup for 9:30. Arrived to find that the store didn't open until 10. Called a number on the door. Employee said he'd be there at 10. Unfortunately he wasn't pleasant to deal with and said it wasn't his fault that we reserved a 9:30 pickup since his store hours were 10a. Asked about the reservation guarantee and he said, “you're gonna call me on 4 minutes?!?!†In reality it was 34 minutes plus another 25 for checkout. Had he been kind, understanding, and apologetic for the site allowing us to book the time, I wouldn't be here. Emailed corporate asking about the reservation guarantee on April 25th, still awaiting a response.
Jared C.I left the truck there overnight without a key, which I brought to them shortly after they opened. Due to the Gas Light Sensor, I wasn't able to get the EXACT SAME position the gauge was at time of pick up, is what I believe. I brought out more gas when I dropped off the key (20 minutes after opening) to add to the truck. Then I got a call from Ryan who told me he was going to 'refund my card' for fuel discrepancy, and to call with questions. So I called to check if he was truly going to refund my card, or if he meant charge my card, and Ryan chose to not respond. I got an additional invoice for $28 which I feel is bull.
Sandra C.Bobby and Owen went above and beyond during the rental process
robert A.No public restroom. Slow check in even though I did so online.
Joseph H.Charged me for insurance when I declined multiple times. Hours were incorrect.
Morgan W.Came in on easter Sunday to rent me a truck very appreciative will do business there again five stars
Robert M.Awesome guys running the place, had us in and out quickly with a clean and well maintained truck!
Jason M.