Customer Reviews for Good To Go Food Mart
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Good To Go Food Mart
Velma S. on
Better customer service from some of these store renters,this man was giving me. Lot if attitude and wanted to charge me extra for a upgrade I got.even when I call uhal 800 customer service and the agent ask to speak with him he said he doesn't want to speak with anybody regaurdless to him it's uhal customer service personnel.it was a long wait and a lot of back and forth while the agent was still on the line,this man was very rude at THIS location
Souleman A. on
There is an error in the payment of the fare ($ 122.45)????
Jonas S. on
The $19.99 per day rate is a very good deal but the the cost added for each mile is way out of reach and not a reasonable reimbursement rate. We ended up paying over $100.00 for four hours of hauling due to the unreasonable mileage reimbursement rates. But that is a U-haul requirement versus the individual rental station requirement.
Charles H. on
People meet need to be able to get a receipt right then and there for the money's that they spent they told me I was going to get a receipt through my email I never saw it so I can't tell how much money they charge me to look at my bank statement
matthew K. on
Friendly gentlemen at the counter was professional and helpful
lena M. on
Good people
Indeevar Reddy T. on
They are not genuine and transparent.
Karl S. on
Better communication. Don’t blame customer for answering the question correctly, when you wanted a different answer
Selena S. on
The store owner was very rude and kept trying to charge my card before it was time for me t o renew. He called me yelling at me when he couldn't charge my card. I called Uhaul , but was very rudely spoken to by a supervisor. I tried to arrange a different location to drop off, even trying to drop off at a different location on my own, but they would not take it. Uhaul kept emailing me , and not returning my emailed responses requesting to finalize everything. VERY horrible experience.
Luis F. on
keep the trucks in good conditions
Lealer D. on
Customer service was wonderful
stayton S. on
Difficult to get into/out of with a 26' Truck.
Jose R. on
Everything was fast and good, thanks.
Juanita W. on
The man was not nice, the place smells, he gave me the doll at the door n gave me the key with the # of the truck and said just keep walking down his dirty parklot. He also asked can u drive the truck and when I said yes that's y I rented it , he stated well you will have to pay for damages if u don't know how. I had to carry the toll my pocket and walk to a truck that was almost at the end. Just the worst experience and I never requested to pick it up there. You told me I had to go there. In NY when I rented one , they had it sent over to the site I requested to pick it up at.
barrett E. on
Better maintain the trucks, Better control on fuel
sarah P. on
Good availability. Very professional and quick service.