Customer did not leave a comment.
TRACY F
Customer Reviews for Goodfellas Automotive Group LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was given a U-Haul for a two-day interstate rental, and I was told the cost was included in the price. When I called to ask if they were open on Sundays, they said no. I explained that I needed to return the vehicle, but they told me to come back on Monday. Because of this situation, I was charged an extra $77. Don't trust them. And honestly, never use U-Haul
Serhiy ZThe location and vehicle were great. The problem is U-Haul’s reservation policy. We had reserved a truck locally and the day before we were told it would now have to be picked up at a different location over an hour away. We cancelled that one and reserved another smaller truck that was closer but when I went to pick it up there was no truck available to so I had to make another reservation that was again, almost an hour away and then I had to pay for all that additional mileage. Great service at this location but horrible reservation planning from U-Haul!
Barry EWell organized!
Chris DDrop off place way too far away from my end destination and to be charged extra for having to drive over 30 miles just to drop off the truck is nothing more than criminal! You should be ashamed!
Paul GRất tốt, dịch vụ tuyệt vời
Thanh TSmooth process and nice people at both pickup and return locations. Will come back again.
XIANHAI DI've rented equipment from this location on multiple occasions and they have been on point each time with their quality of sevice. Melissa, Steve, and Sean are a pleasure to do business with and extremely helpful. I definitely would recommend this location, especially if you're looking for a smooth and easy hook up and drop off of a trailer. Thanks.
Jeremy sTruck was clean. Pickup was about 10 minutes and very easy. Nice people at Goodfellas. It was exactly what I needed. Thank you.
Richard K