The location and vehicle were great. The problem is U-Haul’s reservation policy. We had reserved a truck locally and the day before we were told it would now have to be picked up at a different location over an hour away. We cancelled that one and reserved another smaller truck that was closer but when I went to pick it up there was no truck available to so I had to make another reservation that was again, almost an hour away and then I had to pay for all that additional mileage. Great service at this location but horrible reservation planning from U-Haul!
Barry E
Goodfellas Automotive Group LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Laurel, DE 19956
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Well organized!
Chris DDrop off place way too far away from my end destination and to be charged extra for having to drive over 30 miles just to drop off the truck is nothing more than criminal! You should be ashamed!
Paul GRất tốt, dịch vụ tuyệt vời
Thanh TSmooth process and nice people at both pickup and return locations. Will come back again.
XIANHAI D