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WILLIAM T
Customer Reviews for Gordon Lawn Care Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Process was clear and orderly.
David PFriendly and great to work with, highly recommend. Will use again.
HORACE WEmployee made our drop off easy, especially after we unloaded the 26 foot. We love Uhaul!
RENE TExcellent service and friendly. Helped me move my reservation from one location to another.
JAMES GGas amount was lower than described and I filled back to the amount and got charged! Not happy and never to rent a your units again.
dave sThe location was convenient to our home, and owner was professional and courtesy. We only needed the truck for a couple hours for take some things to storage, however we will definitely utilize this location for any moving needs.
DIANA JVery Professional service great location very easy transaction
STEVE TCharged me for fuel I didn’t use and refused to take off the charge. Truck ran terrible.
MARK Kgreat help..thank you
FRANCES BI can always rely on excellent equipment and courteous service.
LAURENCE JLocation was great and sales associate was courteous
WALTER WProfessional, helpful, and personable. I'll be back.
Ronald BEverything was perfect. Very considerate to have the van warm and running on a freezing cold day. Thanks.
IAN DExcellent service
RAYMOND JThe attendant unhooked the trailer from the U-Haul prior to my personal vehicle being taken down. As I drove my car back down the ramps, the entire trailer disconnected from the U-Haul truck. It was very scary as I was sitting in the car on the trailer trying to remove my personal vehicle.
Jamie VDamen, was wonderful to work with!
CHARLENE WOwner is great! Professional and friendly. Was there to greet us and assist in any way possible.
DOUGLAS FThe truck was very clean and only had 23000 miles which we were happy about as we assumed it would provide an uneventful move. There were mechanical issues with the truck which was no fault of the rental location.
ROBERT UTrailer appeared to have MANY miles on it. The trailer was the worst i have pulled in reference to vibration. I made sure to let Gordons Lawn Care know that the trailer needed attention to the running gear.
GARY BDamon was very helpful connecting vehicle tow Dolly to my hitch and testing the lights. Very convenient location. Thanks!
THOMAS ENo suggestions for improvement. Excellent service!
MICHAEL GThis is the second time we rented the 4x8 trailer from Gordon Lawn Care. Damon is very helpful and knowledgeable. U-Haul even offered a discount to deliver the trailer to a neighboring city near our destination in NC. I certainly recommend renting from this location in Chapin, SC.
LINDA KThe price online per mile was .79 cents per mile when I booked the truck, but when I got to the pickup location, they charged me 1.09 per mile. Check the contract.
CHARLES MGreat experience!!! Fast check in and on my way.
GREGG GConvenient location poor facility for transacting UHaul business. Due to proximity and convenience I would recommend and use again. Hope they upgrade the facility in the future.
Ross PThis business was very easy to deal with. He answered all my questions. Highly recommend.
John ZTruck smelled like smoke We were not told of mileage limit We are a military and have been moving for decades never had an issue with mileage charges
ANGEL HVery convenient!
Steve BNothing great experience
Brian LVery pleasant experience. Easy in and easy return. Thanks
Sean CThis location is awesome! I forget the guys name who runs it, but nevertheless, he’s very professional, great communication, got me hooked up, and got me on the road in no time! He even let me have a bit more time with it than I had reserved. (And I definitely needed it lol) I will recommend this location to anyone that needs to rent a U-Haul. This guy rocks! No doubt 5 stars!
Evan KAll good!
Michael EThis location is convenient.fast and friendly.
Brian FDropped trailer off. No one there during business hours.
Chris BGreat service and reasonable cost.
larry wService was great. Everythign was ready. Check-in and check-out were fast and easy.
William HMr. Gordon was very professional and helpful. I told him about the A/C and he said he would look into it. No improvement needed at this location.
John CThis was actually the best of all of my experiences with U-Haul; from start to finish was extremely easy even for an old not so tech savvy person like me!!
Ronnie SVery courteous and took time to explain details and thorough inspections.
MONTY PGreat experience at pick up and drop off.
John LI have used the rental twice now, and it has always been a good experience!
Patricia MEasy pickup, employee very helpful, easy return.
Joe SThey helped me out every step of the way. Could not have been any smoother.
Curtis JLady working there was very helpful and friendly. Will rent there again.
Dougal KExperience was great
Chris CGood hours, professional and friendly service. Will definitely use this location again!
Martin K