My vehicle broke down on I-25 near Socorro, NM (about an hour from Elephant Butte). I called the nearest U-Haul, and the lady there (I believe her name is Danielle) was great. She immediately made a reservation and helped my husband pick up a tow dolly. Considering my sad circumstances, she helped make the purchase easy, quick, and pleasant. Thank you so much!
VICTOR L
Customer Reviews for GrandmaBaby Design LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
According to my rental agreement I was supposed to pick up my trailer at 8:00 am. I got there at 8:05 and all was locked up. I called the local number and got no answer. I waited a while, called again, no answer. I called the main UHaul number and after explaining the situation, was transferred to someone else. After 3 explanations to 3 people, I was put on hold. I heard noises inside so I started banging on the door and walls again. Finally a lady appeared, pointed to the Grandma sign, and said they didn't open until noon. After a short discussion, she proceeded with my rental.
WILLIAM SThe pick up location was amazing and insured I was taken care of!! Thank You!
BRIAN DWorst experience ever Would not recommend any U-Haul for rental
ROBERT DNothing they were great answered all my questions got me and out the door at pick up and drop off it was the best experience I have ever had a uhaul
LORI AGive me a refund
OSCAR CMaybe lower prices and recognize your fellow Vertans.
MICHAEL M