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VANCHE H
Customer Reviews for Gravely of Bradenton
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nice staff & fast service.
brenda dIt was a little confusing returning the truck as one had to walk a few buildings over from the parking lot. Once at the right spot, staff were friendly. I was a little surprised nobody went immediately to check in the truck and confirm mileage and fuel level. The receipt received showed check in the following morning.
STEPHEN SThe cab of the truck was disgusting. Clearly something spilled in the cup holders and the steering wheel was sticky. I noted on my intake survey it was not clean and took a picture of the cab. I should not be charged for cleaning.
MARK RThe guys were great who helped me hook up and attach the trailer to my vehicle
JAMES SThe vehicle was dirty and had roaches. I will like a discount
COREY WAdd a sign at the U-Haul office to check at the Service and Repair office if nobody is in. Location should take pictures of equipment before sending out of lot
MICHAEL KTruck was a little dirty inside. But all went as expected. No hidden charges. Good customer service.
JOSEPH VThen I was horrible experience of my life. I don’t think I’ll ever use U-Haul again and I have for years.
JANE SFilthy
SCOTT RExcellent service and super happy will definitely use again
CHRISTOPHER MNice people to work with when renting a vehicle from U-Haul.
Pamela PI first reserved a 26" from Midgard rental in Bradenton, Fl. They are idiots. Not professional and do not have a clue. No one to check you out all over video screen. Extremely unhelpful. We left and went to Gravely lawn mowers 5734 15th street . They were the Best ....use them i will again
MICHAEL TThe people were extremely kind and knowledgeable of what we were needing to do and appreciative of our situation
HILLARY C