Make it easier to get the key.
TERRI C
Customer Reviews for Greenbriar Cotton Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clean the cab. Fill the tank. At the very least let the renter know how much fuel is needed for the trip.
Vincent SCharged me 3 days instead of the 2 days I had the truck, unacceptable
Bernard CThe online option was difficult to use and this location has very unlevel terrain which made walking on it difficult.
Samuel lE as sy drop off after hour's
SCOTT WNo comments on customer service since I did an after hours drop-off.
marco vU-Haul did not make it clear about dropping off truck. We did not know the truck was due back at 11 am. We were told by uhaul company when we called the day truck was due to be returned that we pull not take truck back after business was closed and we would have to pay $50 plus insurance since we already had insurance on the rental. We found out the next day we could have returned the tru k the day befor after hours. Need better communication! The local person was extremely helpful!
Merlyn SMore helpful customer service return instructions
Kendrick C