Customer Reviews for Greer Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Greer Self Storage

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TOMER A.
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Customer did not leave a comment.

Kathine B.
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Sandra L.
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RONALD F.
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Have people there

Bernell I.
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The website and app check-in was not functioning properly to allow me to proceed to pick-up. The local office required phone or web contact only. By phone, John, the local rep, was curt by saying, "I can't do anything to help you; you need to call the Uhaul 800 #." I expressed this is inconvenient to the customer. John proceeded to say, "You didn't rent from John-Haul, but U-Haul and I have nothing to do with the malfunction." After 1 hour of calls and chats with U-hal reps, the issue was still stalled and the U-hal rep assured me John could have helped locally with the issue. John chose not to help or assess his coworker. Ultimately, I had to call the local store again and the lady in the local store was very helpful, respectful and fully resolved the issue John could have chosen to resolve 1 hour prior.

SKIPPER B.
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This location is only available to rent by phone only. You are not allowed to come inside to rent. Most of the time, you have to leave a phone message and wait for a return call. The location is convenient in Greer but not very professional in appearance.

Pamela C.
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RODRIGO A.
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Jeffrey R.
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EDWARD CRAWFORD L.
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David E.
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Fast, easy, and safe checkout and checkin, equipment in great shape. Only complaint was cab smelled of smoke, someone definately smoked in the cab. Otherwise great experience

John T.
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Customer did not leave a comment.

MARK P.
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Check engine light went on after about 2 hours of the trip from SC to CT. No hand truck available when I went to pick up truck which I was told wouldn't be an issue. Local office opened at 9 am.

David R.
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The whole experience was excellent. The 10 ft. truck was the right size for our move. The only bad part was the weather. Will rent from this location again!

James H.
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Very helpful and would recommend this facility to anyone

Leann M.
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Helpful and polite staff. Worked with me when I had a family emergency and had to delay rental for a day. Very sppreciative!

NILESHKUMAR P.
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I was there to rent my truck. They took about hour to do tje reservation and they dont jave any extra employees. After that they give me the keys for vehicales and the vehicale key not insert in truck because some bodyess the lock. Then after ten minutes they check tje vehicales. And tjey told me wait and store give me call after 30 monutes. And told me i need to find otjer location. Westing time. I am not going to rent hual again. They need to pay me for my 2 hours westing time.

Julius T.
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Customer did not leave a comment.

JENNIFER M.
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N/a

WILLIAM M.
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All good, don't change anything.

Mark M.
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the amount of that fits in a truck must be done by professional packers and 90% of you clients are not that good and the truck we received was under estimated and we packed it solid. Your representatives should let customers know that. knowing that i would have used the 26' instead of the 20' and i did not have but an estimated 2 rooms or less of furniture.

Mark H.
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Fix lights on trailer We couldn't drive at night because the trailer lights were not working. So we had to get a hotel until daylight.

Karen L.
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Jody was super nice and very efficient.

Daniel H.
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Nothing, the process went very well. Drop off was quick and easy through the app.

Nicholas M.
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As a customer. And a small business owner myself. The best thing you haul can do to improve this location would be to remove your equipment from that location I was harassed for keeping the trailer an extra day which I've done countless times throughout the years of rental with U-Haul service and I never ever dealt with such an arrogant individual, as is the owner of Greer Self Storage

Joshua F.
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Customer did not leave a comment.

Rhonda C.
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Eric W.
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Josetta O.
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I am extremely pleased with Joie. She is knowledgable, helpful, and so sweet. I have never had a problem. The facility is clean. Friendly service. I would recommend this facility.

Marquett G.
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Gary C.
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nicholas D.
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They overcharged me by a day. They were also not open during their normal business hours when it was pouring rain and I wanted to return some packing materials.

Stephen W.
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Truck wasn't properly checked before I rented it. Headlight didn't work. I didn't notice since it was daytime. Became a problem driving across country at night.

Kayla F.
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STEVEN R.
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Very nice place with helpful people. Return was way easier than expected.

Dani B.
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pier D.
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Dean M.
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Great service. Thanks!

andries L.
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Bruce B.
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Extremely courteous and knowledgeable

James T.
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Make the online checkout easier.

Daniel K.
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Customer did not leave a comment.

Amanda C.
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I had issues returning the truck online after hours. The uhaul app wouldn't recognize my location. However when I called CS they made a note on my contract that I had the issue. I also left a note with the key. I wasn't charged the extra $20 so I appreciated this.

John F.
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Manager was super nice and very efficient.

RONALD W.
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The gentleman was very helpful and nice, apologized on behalf of U-Haul for our earlier negative experience at a different location. Highly recommend this U-Haul dealer to everyone.

CHARLES G.
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I just want you to know your dealer in Greer went over and above anything I could've expected very happy with him

Eric W.
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I can say not anything due to what I experienced

Jeff G.
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Customer did not leave a comment.

Lisa W.
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Great people!

Lisa W.
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Great customer service! So kind and friendly! Definitely recommend!

John R.
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James B.
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Steve L.
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Jeff H.
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Matt A.
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LEO F.
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SHARDA J.
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Jeff B.
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CHARLES D.
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David E.
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Meagan M.
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ANNETA P.
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The staff was very friendly and helpful. Best experience renting a Uhaul ever, and I've moved many times.

Ronnie B.
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Uhaul's self check in is confusing for me. With your covid response, not being allowed to do buisness with an actual human is frustrating and almost lost my little $47.00 in business. However, the people working that location helped save my sale. They are great.

Jake G.
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Jonathan W.
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FARRAH R.
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Roger W.
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Marc B.
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Marc B.
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vasilev M.
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Call during the week and nobody picked

ANN H.
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Drop off box did not see any people

PABLO G.
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Great customer service

Quantavia G.
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Customer did not leave a comment.

Candice R.
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Erik B.
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Elizabeth P.
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Gary P.
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John B.
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Elizabeth K.
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nathan A.
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I returned the vehicle on 5/8 and was still charged for gas. I was very unhappy about that. If you want people to easily fill the tank then all of your tanks should be on full. I was very very careful to make sure the gas was right where I picked it up. I want a refund for this and would like someone to reach out to me about it. There is no measurement on the gauge for 1/16th.

WILLIAM K.
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Keer B.
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Jackques M.
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Adebisi K.
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Gregory A.
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HERBERT J.
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David H.
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Jordyn K.
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Michael C.
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Daniel H.
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Dillon G.
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Woman that we talked to was rude and not professional. She was very demanding and had terrible customer service skills.

charles P.
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Customer did not leave a comment.

Abdul T.
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This place has very unprofessional staff, you will feel like you have arrived at a Repo or towing business where people are rude and they know you are not going to come back again to them. The lady claiming the manager will treat you like you stole something.

Micheal F.
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Keith G.
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Mark K.
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Good briefing on how to use the trailer.

David H.
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Online return didn't work but no problem with simply using the night drop option. Would definitely use this location again.

Pablo G.
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Customer did not leave a comment.

David L.
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Have used this location before- always friendly, courteous and efficient. All went well. Will continue to use them for my rental needs

Terry L.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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