I was offered $60 discount to drop this truck off in the Asheville location. I agree to this and it was switched to the actual drop off location. However, when I went to pick this truck up in Greer today, that location switched my drop off location to one in Clyde, North Carolina. This cost me extra in gas, drive time and I lost the $60 discount. Also, somehow I drove an extra 5 miles than what my contract allowed even though I did not deviate from the intended route. I have contacted customer service and I would like a refund to accommodate for the loss of the $60 discount as well as the mileage charge.
CHRISTOPHER R
Elvis Auto Sales And Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Taylors, SC 29687
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Na
ERIC WContactless drop off instructions would be helpful, since it is not clear where to bring the vehicle in that scenario
ARIEL BThe location was convenient but the inside of the cab wasn’t that clean. The steering wheel needs to be wiped down, but husband wore gloves to drive with.
JENNIFER MI was waiting 30 min for someone to show up. Nothing was ready and no lock for the sliding door and the handle was half on the sliding door. I returned everything like I received it. The son’s owner was nice and helpful and luckily he was there when I came back. Few days later they charged me for a missing dollie that I 100% returned. I got in contact with U-Haul and reported the situation.
Andre E