Customer Reviews for Guard All Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Guard All Self Storage

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STEVE M. | Overall Experience |
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Great staff and place. Clean, secured and great overall. I have recommended you to many other people.

dennis B.
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Customer did not leave a comment.

Paul D.
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Excellent service overall

Wayne T.
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Great service and all will go back and get a truck again

James W.
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the reservation was all screwed up and left me in a lurch and had to drive 60 miles outta my way to get what they had not what I wanted, honestly I hope I never have to use uhaul again.

Debora C.
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This truck had many issues... We had to pull over and let this truck rental of 1,186.00 for 4 days cool down . A 12 hour drive turned into 18 hours.... This company could care less of time lost...... No compensation, no apologies !!!!...

Karen R.
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Customer did not leave a comment.

Phillip B.
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Customer did not leave a comment.

Peggy F.
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Customer did not leave a comment.

Linda T.
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Customer did not leave a comment.

Timothy V.
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Customer did not leave a comment.

Richard C.
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Staff woman very helpful.

Robert H.
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Customer did not leave a comment.

Mark E.
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Everything worked very well. Trailer was excellent to pull.

Steven F.
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Nice lady.

Howard R.
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Trailer was parked too close to a utility pole and it was a lot of work to get it out. caused some damage to the fender on the passenger side. The person was helpful as much as she could have been. but we had to undo the hitch and move the very heavy trailer manually

CHRISTIAN MAGUIR R.
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Customer did not leave a comment.

eduardo G.
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All good

GARY S.
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Customer did not leave a comment.

Robert D.
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No one there . Drop off Confusing

ROBERT K.
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Customer did not leave a comment.

Ramon A.
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Actually have the correct equipment that was reserved, don't expect the customer to drive 90 min to another pick up to go get it, make sure the drop off is close and not 2 hours away for the drop especially when there are drop offs everywhere along the way. It cost us more money, extra trips, and time, and incovenience because the reserved trailer was not there. I am sure others who wanted this trailer were also disappointed because we couldnt get the right size trailer as promised and it took extra days and trips.

David L.
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Customer did not leave a comment.

Loretta M.
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Customer did not leave a comment.

Rick M.
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Won't be a next time. I reserved 2 weeks prior and when I got there they didn't have a 26 ft truck and was sent down the street and they didn't have it neither and sent me back. I ended up with a smaller truck. So I will never rent from Uhaul again unless something is done. And the way the world is this day and time,I'm sure nothing will be. Thank you

Daniel S.
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Customer did not leave a comment.

TERESA M.
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Always a pleasure to rent here

Debra C.
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Customer did not leave a comment.

William B.
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John B.
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Robert W.
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SUSAN H.
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We have rented from Guard All many times and they are terrific to work with. I would highly recommend them to anyone!

Deborah G.
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Customer did not leave a comment.

Darwyn B.
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Customer did not leave a comment.

Lydia W.
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Korin was very sweet and amazing. She was very helpful from the moment I called. I wouldn't go anywhere else.

Larry Allen W.
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Keep friendly and courteous.

NATASHA V.
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Customer did not leave a comment.

Greg D.
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The service was perfect, Theresa the manager at the store was very kind congenial and an a overall wonderful person to deal with!!! I highly recommend her, because of her outgoing charm, character and professionalism

James M.
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Great customer service, ran into a few problems with move in date and they really worked with me on rental agreement.

Donald F.
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You're doing just fine!

Brian K.
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The woman running the place was very kind and helpful and her store was very clean. She obviously takes pride in her place of business. her yard guy on the other hand was rude and visibly agitated about having to hook up our trailer in the rain. When we informed him the lights on the trailer didnt work, he said "they worked when I hooked it up, you probably made to sharp of a turn and broke the wiring" yet we hadnt even driven the vehicle yet when we noticed the lights not working. when he couldnt fix them he told me to take it to the corporate center and get it fixed. better to avoid the lot guy but I would definately still do business with the lady inside.

Cheryl S.
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Customer did not leave a comment.

Dean M.
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Fast and easy drop off. Very courteous also. Thank you.

Joseph J.
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Customer did not leave a comment.

Michael B.
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Customer did not leave a comment.

DEL R.
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They were very understanding and helpful.

Robert W.
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Customer did not leave a comment.

Julian Q.
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Customer did not leave a comment.

Yancy W.
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Excellent service. Highly recommended.

Jean J.
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I don't think there is anything you can improve on. The facility is clean the people are pleasant and helpful; the service very good.

Unamarie C.
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Office lady, Theresa, was excellent

Zackery A.
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Rude and disrespectful was told i could drop off at 12 without extra charge and got charged for an extra day very dissatisfied will not ise uhaul for the next load of belongings

GLENN P.
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Nothing. Was able to turn in and get in and unhooked very quickly. Teresa was friendly and helpful.

Gary Z.
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No improvement needed from my perspective. Great service, as always.

John R.
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very good

Al G. | Reservation |
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th gal was great in helping me

Clyde C.
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nothing at this time. great people.

Kevin W.
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Customer did not leave a comment.

Sherri L.
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Customer did not leave a comment.

Robert N.
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Friendly employees. Good service. Speedy check out and check in upon our return.

Lee S.
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Customer did not leave a comment.

monte R.
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She was fantastic and said NO one should listen to the f word for over an hour at cool storage in Cottonwood Az. Sham on you David.

DANNY M P.
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Customer did not leave a comment.

Gregory A.
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Customer did not leave a comment.

bob B.
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Becca P.
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SETH M.
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Customer did not leave a comment.

steve S.
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MAYBE PUT GAS IN TANK, WHEN I PICKED IT UP LOW FUEL LIGHT WAS ON STATED 17 MILES TO EMPTY. WINDSHIELD WIPER ON DRIVERSIDE WAS USELESS.

grant P.
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I received help with dropping off the trailer and the service was fast.

Ellery F.
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Customer did not leave a comment.

Julie P. | Overall Experience |
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Totally satisfied

linda v. | Overall Experience |
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I intended to leave and did not realize my rent was due the day before. I asked If I could perhaps pay a late fee for the one day, since I no longer needed the storage. I had to pay a whole month!

DEAN S. | Overall Experience |
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when I need storage again I will be back. Everyone nice and helpful

Perla A.
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Customer did not leave a comment.

Alana P. | Overall Experience |
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very satisfied .... office staff couldn't have been more helpful

Susie B. | Overall Experience |
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If you're looking for a safe and secure storage, this is it. Plus, excellent staff and highly recommend them.

Francesca M.
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Make sure the uhaul place is open I was sent to a closed location after driving 124 miles I get to uhaul only to find out it was closed then I was sent to the location on North banks street they were helpful then 2 days later I needed a second uhaul and after driving another 124 miles I was told the truck was broke down son they moved me to another location I get there and they were closed I had to go back to North banks street and she sent my reservation to another uhaul place on airway and banks street they were excellent but it was very inconvenient I had people that I was paying standing around twice waiting for me and the truck

MARGIE M.
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Customer did not leave a comment.

Michael D. | Reservation |
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The service was excellent! Very friendly & helpful since we are new to the area . I will definitely recommend this place to everyone I know!

Ramon T. | Overall Experience |
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Clean, safe, secure and friendly.

Kimberly D.
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Customer did not leave a comment.

evan J.
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Customer did not leave a comment.

Matt W.
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Customer did not leave a comment.

lindy L.
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I don't have any suggestions on how to improve service for the next customer. My pleasant experience at this location was due to the U-Haul representatives excellent customer service. She went out of her way to resolve a dolly return problem. I can't thank her enough. She really made our day. Sincerely......

Matthew W. | Overall Experience |
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The staff was helpful anytime I had questions regarding storage and Uhaul rental. I would use Guardall for these services if I ever need them again in the future.

Lanae H. | Overall Experience |
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Thank you

Michael V. | Overall Experience |
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To much dirt and dust blew in and got everything dirty.

Tom S.
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Customer did not leave a comment.

Wanda W.
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Customer did not leave a comment.

John D.
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Customer did not leave a comment.

ryan M.
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Customer did not leave a comment.

Robert M.
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Expect to wait a good bit. Only one person working here.

Lisa K.
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Theresa was friendly and competent. They had our truck and trailer ready and waiting for us.

DONITA R.
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Customer did not leave a comment.

Kenneth K.
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When a reservation is made for a certain place and pick up it needs to be available at the location and not be changed 3 time in two days before pick up and over 100 out of your way when you make reservations it should be where you agreed on when making the reservation. Very very disappointed i had to also wash the equipment after picking it up at location do to it being muddy and unclen

ronald A.
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Nothing, Mrs. Mack was great and she is the reason I have rented there several times. She was the best.

ERNIE M.
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Customer did not leave a comment.

christine R.
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Customer did not leave a comment.

jeffery H.
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I have rented a lot of equipment from U-Haul over the last 7 years and all of it has been beat to death I think I'm going to stop renting from you and go to one of your competitors everything is wore out just all around not in very good shape either that or I just keep getting all the junk especially your car trailers they all need to be retired I have not hooked up to one of them yet that wasn't super old and pretty much hammered but I have been lucky and not been left on the side of the road yet and I am kind of disappointed you do not have a frequent renter program to give discounts. On the plus side all of your stores that I have visited the people have been super nice and I do appreciate that part

RAY A.
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Customer did not leave a comment.

RAY A.
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Customer did not leave a comment.

Theodore K.
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The pick up location could use more customer parking. Otherwise it was very good.

Alan P.
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Customer did not leave a comment.

Allen V.
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fill in the bomb craters in the driveways

Jimmy H.
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Customer did not leave a comment.

Christine L.
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Customer did not leave a comment.

Michael C.
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Great service. Thank you.

jeff H.
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Customer did not leave a comment.

karen W.
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very friendly staff great people no waiting.

Lorenzo D.
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Staff was very professional and attentive. Thank you,

Russell M.
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Customer did not leave a comment.

SHERRIE N.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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