The breaks on the truck were soft and may need some attt
John C
Gurudev King LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kingman, AZ 86409
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Give them an estimated mpg so when they return the vehicle they can add gas according to the mileage. Going by the quarter tank is somewhat vague
JOHN MThe U-Haul mobile app process for 24/7 Truck Share was super smooth and efficient—taking photos of myself and the truck to get the lockbox code was easy, and following the step-by-step app instructions for drop-off later was just as effortless. Unfortunately, the in-person experience at this location was a different story. When I went to retrieve the keys from the lockbox, the employees were rude and had no idea how the mobile pickup worked. Even after showing them the app on my phone, they insisted they don't do mobile pickup and made me come inside to get the key from them anyway. On top of that, the parking lot layout was tight and difficult to maneuver while getting familiar with the location. The digital system and app walk-through are fantastic, but this specific location needs serious improvements in customer service and staff training.
STEPHANIE Eonly thing that kept it from being 5-star excellent was that since it is a convenience store/gas station as well as a U-Haul facility, service wasn't as speedy as it could have been. BUT I was appreciative that they were there and were experienced and friendly.
Julie BHaving it at the Arco gas station they don't really provide enough staff makes it really slow to get your rental
Karen T