Customer Reviews for Guardian Angels Self Storage Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Guardian Angels Self Storage Inc

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richard S. on

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Vicki J. on

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RAY U. on

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Staff was very helpful, would recommend this location to anyone looking for equipment

John C. on

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Robert R. on

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Tom P. on

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No one there when I arrived. Called 2 numbers posted before calling emergency phone number. Got someone who was helpful and was able to perform the transaction of renting me the trailer I had called about the day before.

Richard J. on

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ROBERT F. on

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Lisa P. on

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Joseph D. on

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Terry K. on

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Nothing

Marjorie S. on

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First off, no one was at the location at time if drop off, no one was there the following day nor did anyone return my calls.

Wayne L. on

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Taylor K. on

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Always nice and helpful. Equipment clean and ready.

Scott P. on

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Michael H. on

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Truck had a burnt out headlight but the U-Haul manager said it would be repaired right away. Will definitely rent from him again.

Cynthia D. on

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Person on duty was nice

Robert B. on

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Angeline Y. on

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David I. on

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The staff was very friendly and helpful. Would definitely recommend them. Thanks

Brian B. on

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My original reservation location at champion storage did not have the truck I ordered and I had to drive 30 miles out of way to get the truck. I am not happy about and I should have compensated the the inconvenience.

KIMBERLY D. on

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John was absolutely the best!!

Guillermo B. on

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Chan J. on

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Rented a car transport trailer and as usual, the equipment preformed flawlessly! Great service from this location.

Donna R. on

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Larry E. on

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Samantha S. on

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They were great in both locations

MARK B. on

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Had a hard time backing up to the trailer due to sand. They did not have an appliance dolly to rent. This was not the original place for me to pick up. I had to travel way out of my way to get it.

MARY D. on

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Very nice gentleman for both locations I used The last location someone notified me that the location was changed due to a cracked windshield I was all taking care of. Thank you for assisting in changing the location and transferring the information Great service

Ronald W. on

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Man does minimum.

John A. on

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People were very friendly. Young man there was very fast in getting us on the road.

Robert A. on

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The operator waited for me after closing so wouldn’t have to wait til the next day to turn it in.

Craig T. on

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Kenneth K. on

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Judy M. on

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Amy L. on

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Nothing was right on the reservation at all or on the contract. It was in the wrong name, address, and phone number. The amounts quoted was not the same as I was charged. This all sucks will not use again.

mike B. on

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John did a Great Job hooking up the auto transport to my truck and making sure the emergency brake and chains were working correctly. Plus, he made sure the tie down straps were working good.

Edward C. on

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Lavon B. on

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Rita R. on

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better tires.. low thread on one

Jody M. on

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I did not like the picture taken of my driver's license on someone else's personal phone. This should not be allowed. I'm asking for an explanation of why they have to do this.

ZACHERY M. on

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The guy at front desk was literally the nicest guy and friendliest uhaul lender I could have even asked for ,literally felt like the guy was my friend when I left,,awesome experience,,I never seen the guy a day of my life and he did me a favor and let me have an ashtray(wooden and new),wouldnt expect all that from a uhaul rental for a day

Duwayne K. on

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Steven P. on

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Donna R. on

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Sean P. on

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STEPHEN V. on

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I chose to drop off the trailer here. It was originally to go to another location, but the staff at San Mateo Rd location wasn't sure how to complete a return. So I went to the Hwy 17 location. Your staff there was very indifferent, as if I was a bother. After unhooking the trailer I asked for a receipt or if they needed paperwork. The staff refused to do any return paperwork. VERY UNPROFESSIONAL!!! Since then I have received two phone calls about the whereabouts of the trailer......this is THE WORST EXPERIENCE I have ever had with Uhaul!!

Shirley S. on

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Dannise K. on

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James G. on

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Unfortunately I have no recommendations as the service was fantastic.

John C. on

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Very friendly and knowledgable.

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Sean P. on

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Douglas G. on

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The lights wouldn't work on our trailer. Had to stop and buy and replace the extender for the lights. The one that hook to the trailer to the truck was bad.

jennifer F. on

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Thomas P. on

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Terry G. on

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Office is very disshovelled. We asked if equipment was maintained and the attendant said I guess so, the U-Haul guy comes by. The truck was filthy inside the cab. Every surface had to be wiped with Clorox wipes. Twenty five miles into our 2300 mike trip the check engine light came on. Our trip was delayed about an hour getting it checked. The gas cap could not be repaired so we had a check engine light the whole trip. Lastly the driver’s side door had a large gap which created a loud roar. We stuffed it with newspaper each and every time we got in the vehicle. This was a very disappointing U-haul experience.

Edward C. on

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ERIC C. on

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gross and disgusting office. defective lighting on trailer. gave out false info about stopping at inspection stations in FL

Ronald W. on

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good service

Larry M. on

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A great guy to work with always accommodating.. 5 stars

Clifford H. on

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Patricia F. on

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mike K. on

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Great experience very helpful

Alma P. on

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Thank you John was very friendly.

Anthony M. on

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Charles E. on

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Deedee D. on

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owner was super friendly and very fast.

Roderick L. on

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Catherine S. on

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doris W. on

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Windshield wipers needed new blades. Could hardly see on way to Georgia in the rain.

Rexford G. on

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I have dropped off one way rentals at this location several times and have always been very happy with the service there.

LARRY K. on

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Cassandra N. on

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Very helpful

Mellanie A. on

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Ask the representative to be on time and maintain the equipment

Addy M. on

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Amanda M. on

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Include some sort of sign to alert customers that the drop box can be used for U-Haul keys. I took and chance dropping them in the mail slot hoping that was okay. There was no one there and the door was locked.

Micheal P. on

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Carefully check all functions of equipment Tie down ratchets on auto transport barely functioned. Straps badly frayed.

Austin J. on

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Wanda H. on

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Delores I. on

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James K. on

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Nothing was right except the truck. The tow dolly wasn't on my order and ended up costing more. Also the appliance and box dollies didn't get loaded so I had to make another trip. I tried to call Uhaul but the hold time is ridiculess. I will be needing to rent another moving truck in a couple of months. I will not use Uhaul.

Emory D. on

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David V. on

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Brenda K. on

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Our truck was clean but leaked badly. We had antique furniture & books that were damaged

Carl B. on

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The people here were more than helpful. The trailer we hauled from Ga was defective and they provided us with a motorcycle trailer that we requested in the first place. Kudos to your people in San Mateo. Fl

Jerry C. on

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The overall condition of this relatively new truck’s interior was terrible. Cigarette ashes were all over the dash and door panels, the floorboards were full of dirt, a pair of dirty shoes and food were found under the driver’s seat, and the seats themselves were filthy. I spent three hours cleaning the vehicle to make it suitable for my eight hour trip and shouldn’t have had to. Mechanically the truck was fine but the cleanliness was an embarrassment for U-Haul. I returned the truck very clean, the way I should have received it.

Janet H. on

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Roger D. on

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the location and owner was fantastic. but your cancellation of my approved destination, implied threat, and disorganization in trying to get me to an alternate location shows your systems are an embarrassment.

JOSEPH P. on

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Excellent service

Rod F. on

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Rickie F. on

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James C. on

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steve K. on

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Edward C. on

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Great deal. Good tires. All lights worked. Drove 1000 miles and dropped it off with no issues or hassle on either end.

Thomas P. on

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kevin C. on

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Thanks John. Very helpful and friendly.

Kevin C. on

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I am very happy with everything about the transaction.

Matthew L. on

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The gentleman who rented me the truck and car dolly was congenial and knowledgeable. He took the time to point out tips and pitfalls in hooking my car up and towing it. Great guy.

brenda G. on

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This location provided a clean, well maintained unit and it satisfied our needs completely.