Customer Reviews for Guardian Angels Self Storage Inc
(U-Haul Neighborhood Dealer)

404 reviews

565 Hwy 17 S   San Mateo, FL 32187

(386) 326-0827

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(386) 326-0827

565 Hwy 17 S
San Mateo, FL 32187

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
3.0

Customer did not leave a comment.

David H. 
Rating:
1.0

Have somebody service the units when they are returned, hydraulic fluid in the surge brakes no license plate and the rims of the tires we're so rotted and rusted that I did not think they would make it a hundred miles

Jim E. 
Rating:
5.0

Quick & easy service

John S. 
Rating:
5.0

Customer did not leave a comment.

Laura L. 
Rating:
5.0

Customer did not leave a comment.

NICOLE G. 
Rating:
5.0

Everything was good

Deborah L. 
Rating:
4.0

Customer did not leave a comment.

RONALD B. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Only one problem I ran into is that the tow bar I got from Walmart was to low with the trailer. I didn't know it be turn around.My brother had to change the ball around. If tell the person it should be turn aound make it bar higher. I had to try find the right size tool to take it off.

Gail B. 
Rating:
5.0

Customer did not leave a comment.

Windal R. 
Rating:
5.0

Fast easy freindly

ken L. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
3.0

cruise control did not work and the fan motor was very noisy

diane S. 
Rating:
5.0

Everything was perfect !!

Orlando T. 
Rating:
5.0

Very easy transaction

Will S. 
Rating:
5.0

Could not have been better!!!!!

BEN H. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
3.0

Customer did not leave a comment.

MARK J. 
Rating:
5.0

The Seville location was not available for drop off. I was charged $6 + tax for going to the only place I had available. That is wrong, I would like to have my money back.

cris F. 
Rating:
5.0

The gentleman that helped me went out of his way to help me load the trailer. Made sure all the lights worked and was very kind to me. It was not the big box in and get out experience, I was welcomed and felt like I was at a family members place of business. Thank you from Texas!!

Nicholas M. 
Rating:
5.0

Everything was great. The gentleman was friendly and polite. And answered all my questions.

thiwa A. 
Rating:
4.0

Customer did not leave a comment.

Francis W. 
Rating:
3.0

Customer did not leave a comment.

George H. 
Rating:
5.0

Oh my this gentleman was so kind. I enjoy talking to him .he made our return so easy what a pleasure he was to do bussiness with .very. highly recommended

joan C. 
Rating:
4.0

The man at the drop off location was not particularly informative or friendly. Just got the job done which is good. He had trouble lifting the tongue off my tow vehicle also, asking if the trailer was empty!

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

Orhan M. 
Rating:
2.0

Customer did not leave a comment.

Rita H. 
Rating:
5.0

Customer did not leave a comment.

LueRell M. 
Rating:
3.0

Customer did not leave a comment.

Frank L. 
Rating:
4.0

The parking lot is very small and I had to unhitch the trailer and push it into its parking spot. Other than that everything was fine.

IRVAN S. 
Rating:
5.0

John was very helpful.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

REGINA K. 
Rating:
5.0

Very friendly and helpful

JAMES R. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
4.0

Customer did not leave a comment.

DONALD M. 
Rating:
4.0

Customer did not leave a comment.

Kendra N. 
Rating:
5.0

Nothing Mr. John was awesome

Jermaine F. 
Rating:
1.0

He gave me 2 extra days on the truck and carrier it cost me more money and I wasnt supposed to have to.

Linda C. 
Rating:
5.0

Customer did not leave a comment.

Darcy H. 
Rating:
4.0

Customer did not leave a comment.

Bruce C. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

Absolutely best and friendliest customer service. Highly recommend and quick getting you set and out the door happily! A+

Sarah T. 
Rating:
5.0

Nice that it was on main highway into town.

Patti K T. 
Rating:
4.0

Not to over charged for something that it's not

Juan S. 
Rating:
5.0

ALL GOOD!

Richard C. 
Rating:
3.0

Customer did not leave a comment.

Ty S. 
Rating:
3.0

Customer did not leave a comment.

DANIEL W. 
Rating:
4.0

Customer did not leave a comment.

DAVE B. 
Rating:
4.0

Customer did not leave a comment.

Todd C. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Doing a great job!

ALEJANDRO S. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
3.0

Customer did not leave a comment.

rodney G. 
Rating:
4.0

The man in charge was very good at explaining all The rules and contract just wish they had smaller trucks. Thanks Host

Gary H. 
Rating:
4.0

Customer did not leave a comment.

Cynthia W. 
Rating:
4.0

Customer did not leave a comment.

Tony R. 
Rating:
3.0

Customer did not leave a comment.

Watler P. 
Rating:
5.0

Nothing. The agent was courteous and thoroughly explained all possible problems.

Sandy A. 
Rating:
3.0

This was a car hauler. Trailer look good good tires. The only problem ratchets on front were all rusted up like to never got them to ratchet down.

Barry M. 
Rating:
5.0

Customer did not leave a comment.

Karen W. 
Rating:
5.0

Customer did not leave a comment.

Patrick L. 
Rating:
4.0

Customer did not leave a comment.

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

Christopher G. 
Rating:
5.0

Customer did not leave a comment.

Rickie M. 
Rating:
4.0

Customer did not leave a comment.

richard S. 
Rating:
4.0

Customer did not leave a comment.

Vicki J. 
Rating:
5.0

Staff was very helpful, would recommend this location to anyone looking for equipment

RAY U. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
3.0

No one there when I arrived. Called 2 numbers posted before calling emergency phone number. Got someone who was helpful and was able to perform the transaction of renting me the trailer I had called about the day before.

Tom P. 
Rating:
1.0

Customer did not leave a comment.

Richard J. 
Rating:
5.0

Customer did not leave a comment.

ROBERT F. 
Rating:
5.0

Customer did not leave a comment.

Lisa P. 
Rating:
4.0

Customer did not leave a comment.

Joseph D. 
Rating:
5.0

Nothing

Terry K. 
Rating:
1.0

First off, no one was at the location at time if drop off, no one was there the following day nor did anyone return my calls.

Marjorie S. 
Rating:
3.0

Customer did not leave a comment.

Wayne L. 
Rating:
3.0

Always nice and helpful. Equipment clean and ready.

Taylor K. 
Rating:
5.0

Customer did not leave a comment.

Scott P. 
Rating:
5.0

Truck had a burnt out headlight but the U-Haul manager said it would be repaired right away. Will definitely rent from him again.

Michael H. 
Rating:
5.0

Person on duty was nice

Cynthia D. 
Rating:
4.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Angeline Y. 
Rating:
4.0

The staff was very friendly and helpful. Would definitely recommend them. Thanks

David I. 
Rating:
3.0

My original reservation location at champion storage did not have the truck I ordered and I had to drive 30 miles out of way to get the truck. I am not happy about and I should have compensated the the inconvenience.

Brian B. 
Rating:
5.0

John was absolutely the best!!

KIMBERLY D. 
Rating:
4.0

Customer did not leave a comment.

Guillermo B. 
Rating:
5.0

Rented a car transport trailer and as usual, the equipment preformed flawlessly! Great service from this location.

Chan J. 
Rating:
3.0

Customer did not leave a comment.

Donna R. 
Rating:
5.0

Customer did not leave a comment.

Larry E. 
Rating:
5.0

They were great in both locations

Samantha S. 
Rating:
2.0

Had a hard time backing up to the trailer due to sand. They did not have an appliance dolly to rent. This was not the original place for me to pick up. I had to travel way out of my way to get it.

MARK B. 
Rating:
5.0

Very nice gentleman for both locations I used The last location someone notified me that the location was changed due to a cracked windshield I was all taking care of. Thank you for assisting in changing the location and transferring the information Great service

MARY D. 
Rating:
3.0

Man does minimum.

Ronald W. 
Rating:
5.0

People were very friendly. Young man there was very fast in getting us on the road.

John A. 
Rating:
5.0

The operator waited for me after closing so wouldn't have to wait til the next day to turn it in.

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Craig T. 
No reviews have been submitted for this location.

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