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Cally Lapan
Customer Reviews for Guardian Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No thing to do to improve You guys are professional and Friendly I recommend a 100% to any one. Thanks guys Att Miguel
Miguel RuizIt was great the way it was
Crittenden JarvisGreat customer service
Eddie ArroyoI really like renting from this location. Great people, nice location, very friendly, very professional. Always a pleasure to work with them.
Davor SaricThere was no clear signage as to where the vehicles go and where the keys go
George GrantThe two gentleman that set me up were very friendly and helpfully
glen eykelThanks Brad
Brittany ShermanN/A
russell bentleyNone
MARK MILLERWell run location, very pleased and would use again
ronald lankoneSo much easier than I thought it would be. The owners of the small businesses that I encountered were very personable and look forward to doing more business w them in the future.
janne vanpattensteigerSuper friendly and courteous!
Victor ValenteBrad was very helpful with the process. Our rental truck met all our needs Thankyou
Patricia RyanEverything was excellent. Thank You! My family and I are very grateful. Excellent customer service and great truck that was available made our move a reality. I honestly can't see need for improvement. Just keep doing the same.
maria diasAwesome customer service !! Above and beyond to make my experience awesome. Thank you.
Richard PelosiFast easy and accurate same as the first time. Couldn’t of gone better thx guys
TARICK HOODEverything here is done professionally. No need for changes.
Eddie ArroyoClean and reliable. Extremely well maintained equip. Lovely and kind personnel. Brad and Charlie are truly wonderful. I cN honestly say I hope to rent from them again It is rare to find such place nowadays. Thank you so much!
renee quinnThe vehicle was older and difficult to get in and out of due to being high off the ground, especially getting cargo in and out. The vehicle also pulled to the right and I stuggled to keep the vehicle straight.
Cheryl KemptonThe truck was ready when I got there and pick-up was easy. Appreciated that the truck had full tank to start a busy weekend of moving. Dropped off after hours using the U-Haul mobile app and that was also easy.
John QuinnCharlie was incredibly helpful throughout the process. All I spoke with on the phone were also great. The assistance and ease of use was very much appreciated.
Kerry Coughlin-WellsThe staff was friendly and knowledgeable. This was a very easy rental.
Clark HockenburyCan’t remember his name but the guy in the office was amazing and super helpful. Hands down easiest uhaul rental of my life !!!
Andrew SnaddonAttendent was excellent
Jeff HillThe renting was fast & easy.
Diane LohnesPick up was smooth and easy, and the vehicle was in good condition. We will definitely use this location again!
Susan DietrichPeter was top-notch!! Helped us by not having us back the trailer in, which was a blessing after being on the road for 3 days.
LAUREN JESUSCabin was full of dog hair with dog treats still in the center console.
Frederick RojeeEasy ingress / egress and simple directions to drop off truck and keys.
Robert DrakeNothing it was all excellent!!!!
Michael CoyleThe guys at guardian self storage/uhaul were incredible. Was the first time anyone didn’t make me feel intimidated taking out a truck. These guys were friendly, knowledgeable, and liked talking to people. They also made sure I had all my equipment I ordered prior. Last two times I went to the uhaul in Natick, MA and didn’t get the furniture dolly and appliance dolly I requested. These guys at guardian self storage walked me to the truck and opened it and made sure everything I needed was there and were beyond helpful. A++++++
Paul CorcoranThe place was great minus not getting a confirmation call. However dealing with U-haul has been a nightmare
Eric CohenBrad was very helpful
Brace RennelsThe staff that interacted with me is very professional, knowledgable and friendly.
Allen AkinyemiStaff was Exceptional…….. Helpful, pleasant and a pleasure to work with
David MollEveryone was very friendly and nice
Michael DiphilippoFast polite service, easy in and out
Ralph BellegardeEverything was perfect, thank you! Easy pick up, easy return, great vehicle, great communications.
Kenneth SteinhardtVery professional personnel.
Eddie ArroyoExcellent jib
BHARATKUMAR PATELI have rented trucks here several times and it always goes smoothly. Very friendly and helpful.
Meg JacobsHave a dedicated U-haul staff always there to do transactions. The clerk was trying to balance running the gas mart store while also doing the U-haul stuff. Too much for anyone.
Bertholt SchroederExcellent service at this location. Would recommend to anyone in need of a truck rental.
MaryJane SuretteMy rental of a small trailer was easy, and the site manager was properly helpful. Thanks
Thomas WickGreat people, awesome service.
Eddie ArroyoNo comments, good experience.
Michael MurzyckiGreat experience. Super friendly and helpful. Couldn't have gone smoother.
TIMOTHY RIORDANNothing. The location was convenient, the employees were respectful of my time and they took care of a problem I had with the rental truck right away.
stephen millsIt’s all good at this location
Eddie Arroyo