The truck was pretty good overall but one of the tires was indicated as being low on air pressure although visually it looked okay.Trevor D.
Customer Reviews for H & F Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was happy with all aspects of this rental, except for the fact that my pick-up time was 11 am and the attendant did not arrive until almost 11:30 am.Clifford C.
The person working at this location was great. Vehicle was dirty, insdie and out, dog hair, really dirty in cabin all around door pockets, dashboard, and center console, gas tank empty, difficulty starting the van, lots of black smoke coming out the tail pipe, the app/website where I confirm the condition of the van had photos of a new van and it's my job to take photos and confirm tons of existing damage - photos should be updated so each new driver doesn't have to indicate all the existing damage. Online system was not working well so had to book by phone, when I went to pickup the van there were systems issues and couldn't register the actual driver, just me as the payer. (I paid, sister drove). Would be hard to do worse.JOSE Z.
Not so fussy on the check in experience on the phone though.......Kimberley M.
Very expensive!!!!!!!! Otherwise great!!!NANCY O.
Only issue was it wasn't cleared of snow and ice. I had no problem doing it myself as there was only one employee.ANTHONY P.
Customer did not leave a comment.Reginald B.
Your rep. Jessica Nielsen was knowledgeable and a professional individual to deal with Thank you for the friendly and customer orientated service representativeDAVID M.
Customer did not leave a comment.JEAN M.