The truck was dirty both inside the cab and the back. It was not swept out and still had the previous renters screws/hardware all over. I was also unhappy that when I arrived to pick up the truck, I was notified that they did not have the furniture pads I had ordered with the truck. I would not have rented from this location if I knew they did not have pads. The only solution they gave, and U haul customer service, was to drive 25 minute in the opposite direction to see if another U haul center had pads. That is exactly what I had to do to find pads to complete my move. I had to go to three different locations before finding pads. U haul's system should never had allowed me to reserve pads if the location cannot provide them. This was the most frustrating experience I have ever had with U haul and I will seek other options before using U haul in the future.
Jason E
Customer Reviews for Hagers Muffler And Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The AC wouldn't blow any cold air out of the vents. It was a hot miserable ride especially since I paid . 99 cents a mile to sweat to death!
Erika AThe truck air conditioner did not work
Taryn J