Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My experience was excellent at this location in renting the U-Haul truck. I highly recommend this place the others that need to rent a U-Haul truck. Frank was outstanding and very helpful. I'll be moving again in the next few months and I'll definitely be coming here to rent the U-Haul truck.
John R
Rating:
5.0
This is the best among many Uhaul locations I have tried in the Tri-States area
AL N
Rating:
5.0
Customer did not leave a comment.
Yezenia D
Rating:
5.0
Customer did not leave a comment.
Timothy H
Rating:
4.0
Customer did not leave a comment.
Bartolomeo P
Rating:
5.0
The operator was extremely professional
Rahman S
Rating:
5.0
Customer did not leave a comment.
OLEGARIO R
Rating:
5.0
None
ALEJANDRO R
Rating:
5.0
Service was the best
Edwin T
Rating:
5.0
Customer did not leave a comment.
Jonathan R
Rating:
5.0
The agent help me with a easy and fast check in and check out of the truck. He was very friendly and quick. Would recommend this place for all.
Damith M
Rating:
2.0
Customer did not leave a comment.
THEODORE O
Rating:
5.0
I salute Ravi, he’s very professional and helpful. He handled our transaction with ease and smoothly.
Albino J
Rating:
5.0
Customer did not leave a comment.
FRANK E
Rating:
4.0
Customer did not leave a comment.
Timothy L
Rating:
5.0
Everyone was so nice and kind
BARBARA M
Rating:
5.0
Customer did not leave a comment.
DAKAR D
Rating:
5.0
Customer did not leave a comment.
MICHAEL R
Rating:
5.0
Customer did not leave a comment.
Alessandra S
Rating:
3.0
Customer did not leave a comment.
IESHA H
Rating:
5.0
Fast and efficient customer service!
Highly recommended!
Yechi HaMelech HaMoshiach!
YOSEF Y
Rating:
5.0
Customer did not leave a comment.
JOHN J
Rating:
4.0
Customer did not leave a comment.
Wanda A
Rating:
5.0
Customer service is exceptional. I am satisfied with the service and they are very friendly and will give you options to choose from you preference.
ALFINNE J
Rating:
4.0
none
Brett E
Rating:
5.0
I keep coming back to the same location because of the professionalism, courtesy and excellent customer service. Truly great UHaul location and experience!
PAUL L
Rating:
5.0
Customer did not leave a comment.
Sen J
Rating:
5.0
Nice trucks.
ITALO G
Rating:
5.0
Keep up the good service.
Italo G
Rating:
4.0
Great U-haul, every time I rent one I only go to this location on Forest Ave and Richmond Ave.
MARC S
Rating:
4.0
Car is junk
It’s not maintenance
Car is very very bad
MAGDI M
Rating:
5.0
Customer did not leave a comment.
AMEE M
Rating:
5.0
Customer did not leave a comment.
Sen J
Rating:
5.0
Always a great experience here.
William M
Rating:
5.0
Customer did not leave a comment.
karen h
Rating:
5.0
Customer did not leave a comment.
LUIS A
Rating:
5.0
As above
ZUL-QARNAIN A
Rating:
5.0
Customer did not leave a comment.
MATTHEW T
Rating:
5.0
Everything was easy and fast. Nice team in place.
THOMAS G
Rating:
2.0
Inside vehicle was dirty
JOE E
Rating:
5.0
Customer did not leave a comment.
PETER N
Rating:
5.0
Everything was on point excellent customer service
JOSE C
Rating:
5.0
The owner was great and friendly.
HUA S
Rating:
5.0
Customer did not leave a comment.
CARLOS A
Rating:
5.0
Nothing.
ANSELMO G
Rating:
5.0
Nothing keep the good work
RAFAEL M
Rating:
5.0
Feroz and his team are great. They had a wide selection of vehicles and he asked me about my move and gave me options that would work best. He took the time to explain everything amd was extremely helpful.
Move went great and reqlly appreciate those guys alot!
ERNEST M
Rating:
5.0
Shhsshshhshs
MOONSAMMY N
Rating:
4.0
Customer did not leave a comment.
SEAN G
Rating:
5.0
Customer did not leave a comment.
BEKIM L
Rating:
5.0
Customer did not leave a comment.
Darren C
Rating:
5.0
Customer did not leave a comment.
ROLAN L
Rating:
4.0
Customer did not leave a comment.
JOHN K
Rating:
4.0
Customer did not leave a comment.
Ariel L
Rating:
5.0
As above
ZUL-QARNAIN A
Rating:
5.0
Excellent service
SHAHID H
Rating:
5.0
Customer did not leave a comment.
BRIAN W
Rating:
5.0
Excellent service
Rolan L
Rating:
5.0
Best 👌
VLADISLAV B
Rating:
5.0
Nothing at all. Everything was perfect. The attendant was very helpful and explained everything.
ARTHUR A
Rating:
5.0
This was second time using U-Haul rental guys working there wonderful explain everything and always give you a clean running truck
BRANDON P
Rating:
5.0
Customer did not leave a comment.
MILTON U
Rating:
5.0
Customer did not leave a comment.
RENE G
Rating:
5.0
Customer did not leave a comment.
MARIUSZ B
Rating:
5.0
10/10
JALISSIA C
Rating:
5.0
Customer did not leave a comment.
Brian K
Rating:
5.0
Customer did not leave a comment.
Aksana S
Rating:
5.0
Customer did not leave a comment.
MICHAEL T
Rating:
5.0
Give a free rental at times . For multiple days
JOSEPH K
Rating:
5.0
Customer did not leave a comment.
PATRICK D
Rating:
5.0
Customer did not leave a comment.
YSAURA N
Rating:
5.0
Customer did not leave a comment.
MUHAMMAD A
Rating:
5.0
Thank you
MARIA V
Rating:
5.0
Very professional,great place to rent a truck/van for your moving needs
Luciano A
Rating:
5.0
Great service..
WISHWA S
Rating:
5.0
Customer did not leave a comment.
ISMAEL D
Rating:
5.0
Customer did not leave a comment.
RACINE H
Rating:
5.0
Customer did not leave a comment.
JAVIER C
Rating:
5.0
Customer did not leave a comment.
RASHID T
Rating:
5.0
Nothing this location was a very friendly environment.
DANITA A
Rating:
5.0
Customer did not leave a comment.
DEBRA A
Rating:
5.0
This is the second time renting from this location. The gentleman that runs the location is excellent. He is extremely polite and friendly.
Andrew F
Rating:
5.0
Customer did not leave a comment.
RACINE H
Rating:
5.0
Customer did not leave a comment.
JUAN M
Rating:
4.0
This time the truck wasn't clean.
Roman v
Rating:
4.0
Frank at the Forest Ave. location in Staten Island is the most knowledgeable and helpful person I have ever dealt wirh...he is my go to person for UHaul rentals :)
NANETTE P
Rating:
5.0
Customer did not leave a comment.
WITOLD U
Rating:
5.0
Customer did not leave a comment.
ISMAIL A
Rating:
4.0
Customer did not leave a comment.
Dimitrios B
Rating:
5.0
The gentleman wearing glasses behind the counter shows explicit professionalism and is knowledgeable and informative regarding with my U-Haul experience.
JASON C
Rating:
5.0
Customer did not leave a comment.
Jaira R
Rating:
5.0
Excellent customer service
NANDANA R
Rating:
5.0
Customer did not leave a comment.
LOUIS K
Rating:
5.0
Customer did not leave a comment.
MELISSA R
Rating:
5.0
Camera for reverse and phone can connect for directions like waze
