Customer Reviews for Heartwood Cabinetry
(U-Haul Neighborhood Dealer)

215 reviews

7380 CR 23   Archbold, OH 43502

(419) 220-8004

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(419) 220-8004

7380 CR 23
Archbold, OH 43502

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: 9 am - 12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Pete offered great service! He was very kind and cooperative.The process was easy, fast, and affordable. I will definitely be back in the future!

Isaiah G. 
Rating:
5.0

Pete was awesome helping us to secure our rental. It was easy to pick up and easy to return.

Linda H. 
Rating:
1.0

Well, two hours into out move from Ohio to Chicago, the speedometer decided to go out and was stuck at 100. I had a child in the car with me & thats unacceptable. Not to mention I paid for a dozen pads and received eleven.

Stephan C. 
Rating:
5.0

Customer did not leave a comment.

KIRK T. 
Rating:
5.0

Customer did not leave a comment.

BARBARA C. 
Rating:
5.0

All good

JEFFERY S. 
Rating:
5.0

Customer did not leave a comment.

SANFORD W. 
Rating:
5.0

Customer did not leave a comment.

katrina W. 
Rating:
5.0

Customer did not leave a comment.

Carrie B. 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
3.0

Like for the charge of miles not to be charged until you get to where you are going . pulse I returned the truck back early like 7 hours .and no discount was given that I know of.

CAROL D. 
Rating:
5.0

Service was exceptional. My truck was ready when I arrived and the checkout process by the U-Haul representative was efficient and professional. A very easy "DROP OFF" process too. Appreciate the great value that this U-Haul site proviced.

Calvin B. 
Rating:
5.0

Customer did not leave a comment.

Adam V. 
Rating:
5.0

Customer did not leave a comment.

Adam K. 
Rating:
5.0

Was so glad to have a place opened in a Sunday,and that it was in our community area.Will let people know where you are Located at.

SHIRLEY S. 
Rating:
5.0

Customer did not leave a comment.

MARK E. 
Rating:
5.0

Customer did not leave a comment.

TERESA J. 
Rating:
5.0

Customer did not leave a comment.

AMY LYNN W. 
Rating:
5.0

Professional & very accommodating. Thank you for the assistance with the rental process.

BRUCE I. 
Rating:
5.0

Customer did not leave a comment.

ANDREW E. 
Rating:
5.0

Customer did not leave a comment.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

MELVIN M. 
Rating:
5.0

Nothing I can suggest. Everything went well.

DAVID O. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Nothing they were great

Patricia C. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY T. 
Rating:
5.0

Customer did not leave a comment.

Stevenmatthew R. 
Rating:
5.0

Customer did not leave a comment.

DEAN H. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Gloria B. 
Rating:
5.0

Went above and beyond to get the truck we needed. Wouldn't have known a smoker had used it before us if they hadn't told us!!

MARK E. 
Rating:
2.0

we rented from napoleon was told they did not have truck and would not be charged for pick up in archbold we got charged for the extra mileage, went to return and website was down

robert R. 
Rating:
5.0

Customer did not leave a comment.

NATE B. 
Rating:
5.0

Customer did not leave a comment.

RICARDO V. 
Rating:
5.0

All good

Dave C. 
Rating:
5.0

Customer did not leave a comment.

Cheryl Y. 
Rating:
5.0

Customer did not leave a comment.

JOHN K. 
Rating:
5.0

Pete was an excellent representative and did everything he could to accommodate us. It was overall a great experience and I would highly recommend him to anyone in need of Uhaul services.

amanda B. 
Rating:
4.0

Customer did not leave a comment.

Rebecca P. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS S. 
Rating:
4.0

Customer did not leave a comment.

Rachel R. 
Rating:
5.0

I already recommended this location to a family member. No improvement needed.

Janet L. 
Rating:
5.0

Pete at Heartwood Cabinetry was outstandingly helpful. The equipment was all ready to go, and he had answers to every question that I had.

Paul R. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY T. 
Rating:
5.0

It was very helpful with the moving process from start to finish. Explained everything in detail did a great job thank you U-Haul!

MICHAEL S. 
Rating:
5.0

The personnel at this location were the outstanding service we have become accustomed to after 35 years of using uhaul for various moves. They were friendly, competent, and helpful

Paul R. 
Rating:
4.0

I was able to get everything moved to my new location. this truck had to be one of the oldest in your fleet. It was a very rough ride going down the road, the side mirrors shook so bad you couldn't tell what was coming around till you could see it out the driver's window. Also the driver's window whistled very bad. You should retire this old Bessie!

LAVON S. 
Rating:
5.0

For one l need my receiplt and never was sent to me. I feel because l.am lady no big deal but there is that is my money. I.am going to stop Sat and l want a reciept it will be aroud 1030 am

DENNIS K. 
Rating:
5.0

Excellent customer service. If we ever move again will definitely go thru them.

thomas D. 
Rating:
5.0

Customer did not leave a comment.

Don R. 
Rating:
5.0

Customer did not leave a comment.

DENNIS K. 
Rating:
5.0

Customer did not leave a comment.

AUGUST P. 
Rating:
4.0

this is a remote, satellite rental outlet so it was lacking in amenities including the full compliment of moving supplies. That said, they did have the trailers we wanted.

Kent B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

Customer did not leave a comment.

ERICK S. 
Rating:
5.0

Heartwood bent over backwards in their customer service, which is what I feel they do with their own business. P kept it clean and professional and super accommodating. Topnotch! Thank you.

Philip B. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
4.0

Customer did not leave a comment.

Erich C. 
Rating:
5.0

Thank you

Bill F. 
Rating:
5.0

N/A

Russell L. 
Rating:
5.0

Super easy and fast!!!

TODD G. 
Rating:
5.0

Customer did not leave a comment.

AMY S. 
Rating:
5.0

Customer did not leave a comment.

JARET M. 
Rating:
5.0

Customer did not leave a comment.

Layne S. 
Rating:
5.0

Customer did not leave a comment.

KELLY S. 
Rating:
5.0

Customer did not leave a comment.

lucy S. 
Rating:
5.0

Customer did not leave a comment.

Don R. 
Rating:
5.0

Pete is a great rep for Uhaul.

Cynthia K. 
Rating:
5.0

Initially to pick up at Fayette but they refused to loan trailer due to family issue. Called area manager but no responce yet. This location above was set up for pick up in 10 min. Requesting manager or area manager to call me 567-239-1301

Christopher S. 
Rating:
5.0

I would recommend this particular location but not UHAUL.

Charli D. 
Rating:
5.0

Customer did not leave a comment.

Andrea L. 
Rating:
5.0

When the Issue with the auto transport was discovered, he, along with Karen and Alysha of U-Haul roadside assistance were very helpful in finding another to make for a minimal delay.

JON G. 
Rating:
5.0

Customer did not leave a comment.

Keith E. 
Rating:
5.0

Customer did not leave a comment.

Gary K. 
Rating:
5.0

Great job start to finish

John O. 
Rating:
5.0

Customer did not leave a comment.

lamar G. 
Rating:
5.0

Customer did not leave a comment.

LATASHA C. 
Rating:
5.0

Customer did not leave a comment.

Jodi S. 
Rating:
5.0

Customer did not leave a comment.

Tyler B. 
Rating:
5.0

Customer did not leave a comment.

Deb K. 
Rating:
5.0

Customer did not leave a comment.

VICKI P. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

Luke B. 
Rating:
5.0

Customer did not leave a comment.

BRAD S. 
Rating:
5.0

Customer did not leave a comment.

ricardo A. 
Rating:
5.0

Customer did not leave a comment.

ADAM K. 
Rating:
5.0

Nothing. I was very pleased with the convenient location, the customer service and the ease of arranging the reservation.

MARVIN L. 
Rating:
5.0

Customer did not leave a comment.

Ryan T. 
Rating:
5.0

Nothing! The service was excellent. Pete reaches out to confirm details and. I had expressed I've never rented before and he walked me through it perfectly!

Lee H. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
5.0

Customer did not leave a comment.

Tim L. 
Rating:
5.0

Customer did not leave a comment.

Howard T. 
Rating:
5.0

Customer did not leave a comment.

KACY S. 
Rating:
5.0

Pete is a great guy!

Matthew K. 
Rating:
5.0

Everything was fine.

JEFF C. 
Rating:
5.0

Customer did not leave a comment.

JULIA C. 
Rating:
3.0

It is hard to rate this haul because I have 3 uhaul in defiance ohio but I was sent to Archbold about 25 minutes away to pickup this trailer. It is not the fault of the business in Archbold. The service was great. The trail brake away chain would not fit in to my gmc 2500 HD truck hitch to small of S clip on trail went and got heavy duty clips to make it work a lot of wasted time.

todd N. 
Rating:
5.0

Customer did not leave a comment.

don S. 
Rating:
5.0

Customer did not leave a comment.

April J. 
Rating:
5.0

Customer did not leave a comment.

DOUG M. 
No reviews have been submitted for this location.

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