Great experience picking up a trailer from this location. I forgot his name but he was so helpful and nice when we picked up our trailer first thing in the morning. Highly recommend picking up from this location.
Tabatha C
Customer Reviews for Heartwood Cabinetry
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went smoothly, and the guy was very polite and professional
MIGUAL r5 Star Service!!!
Gary BSignificant delay appeared to be caused by your reservation platform.
MICHAEL LVery professional and very good. Thank you!
David HOwner was very helpful in hook-up and return
Carlton SThe service from this place are exceptional! Trucks and trailers from this place are checked and repaired before they leave.
JUDY WPete Grisier, Archbold Ohio 43502 was deceptive! Took advantage of senior women. In all the calls I made to question times and charges, not once in my notes did he instruct me to make sure add gas in. Nor did he inform my driver. When returned a few hours later he would not grant my driver ability to drive 2miles to add gas! Liar and thief! Overcharged! Down right dirty business practice through Heartwood Cabinetry
Peggy MThis is the only place local that I will rent from! Great service and awesome staff!!
Michael HHeartwood was perfect
CLAYTON CGreat service from Pete and crew. I had to rent another day in a emergency, 1 text and it was done. That service
Julius FDropped the truck off after hours
James BGet better gas mileage? Would like to get Cargo van but can't rent one of those any more? Dealer did a GREAT JOB!!
Joshua SWas under the impression if it wasnt at the location needed they would make an effort to get the truck needed meant They would get the truck . Not send us to the location to get the truck . But they allowed additional milage but that still took us 1.6 miles over .. still it got us moved and safely and Yes we will use them again because its reliable ..
charles bIt was a pleasure to do business with Pete. Pete made sure I had the equipment I had requested and explained everything to me. Thanks Pete
John GThe trailer was smelly, but it was resolved by airing it out before we loaded it. Pete is great.
Lori BVery nice staff. Greeted us as we pulled in and was very courteous. Even recommended a nearby church that gives away furniture for free.
Nichole MEverything was good. The associate was very friendly. 5 stars to him.
MANLEY FVery professional. Very customer service oriented. Would highly recommend to anybody.
STEPHEN JGreat Customer service and I would recommend people to use this location. Extremely helpful customer service!!!
Matt BVery helpful and accommodating.
John PPete is a great guy recomend him to my friends He is Super ! He hooked up my trailer in te rain . awesome !
DAVID RPick up was awesome! Helpful and welling to work around schedules! We would definitely use this location again for pick-up or drop off! A+++++++!
Gerald PNothing i can think of,Pete was great to work with.
Ronald ZPete was great to work with
RONALD ZEveryone was friendly, In and on my way within fifteen minutes. Everything was handled over the phone. Sign your papers and drive
RAYMOND RThey should have checked running lights before I left.
Tom GI was extremely happy with the whole experience. If I ever need to rent again for sure I will go there again.
Carol MPolite service and easy process
VIRGINIA MPete offered great service! He was very kind and cooperative.The process was easy, fast, and affordable. I will definitely be back in the future!
Isaiah GPete was awesome helping us to secure our rental. It was easy to pick up and easy to return.
Linda HWell, two hours into out move from Ohio to Chicago, the speedometer decided to go out and was stuck at 100. I had a child in the car with me & thats unacceptable. Not to mention I paid for a dozen pads and received eleven.
Stephan CAll good
JEFFERY SLike for the charge of miles not to be charged until you get to where you are going . pulse I returned the truck back early like 7 hours .and no discount was given that I know of.
CAROL DService was exceptional. My truck was ready when I arrived and the checkout process by the U-Haul representative was efficient and professional. A very easy "DROP OFF" process too. Appreciate the great value that this U-Haul site proviced.
Calvin BWas so glad to have a place opened in a Sunday,and that it was in our community area.Will let people know where you are Located at.
SHIRLEY S