Customer Reviews for Hide Away Storage Crosstown

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hide Away Storage Crosstown

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venkatesh M. on

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Tiffany S. on

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Timothy T. on

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Vanessa A. on

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very good people friendly , professionnel and very help full

LIESYL R. on

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Claudette was great at main office! So smooth. Thank you!

Ellerie D. on

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Joe P. on

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Gordon S. on

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We always rent a truck from them because you can get in and out fast and they are very professional.

JOSEPH G. on

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This location was incredible. Tammy could not have been better. Especially considering this was NOT my scheduled drop off location. My location on my contract was Causeway Marathon 2829 US Hwy 301 S Riverview FL 33578. When I pulled in there the man came out, looked at the truck and REFUSED to take it. He said he had no room! I told him this was NOT my problem. I showed him my contract and he said it did not matter. A huge storm was approaching and he said I needed to drive around the corner to a UHaul facility. He was horrible. I said to give me the address and he said he did not have it and assured me it was like 1/4 mile away. I drove to where he said in pouring rain and no UHaul signs were there. I then used GPS and found this other location. They were AWESOME and helped me out and took my piece of junk truck. I will NEVER rent a truck from UHaul again. It is Penske for me from now on. This man at the original drop off should lose his contract. Crappy service and not willing to even give me a phone number or address.

Monyodka R. on

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Smirhonda B. on

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It was quick and easy and very close to me. The ladies in the office were kind and efficient!

Russell B. on

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Chelsea R. on

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Leslie was fantastic!!!

Sean B. on

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No improvements needed, I was given excellent service. Thank you!

Chelsea H. on

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The vehicle smelled a little like cigarettes, but overall it was great! The backup camera is an awesome addition!

CRAIG E. on

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Judy and Kimberly were so awesome!!!! These 2 woman love their jobs and it shows!!! They were so helpful and gave me so much information about the area ( not in job descriptions). They went above and beyond to satisfy me. We need more people in the world like Judy and kim

thomas C. on

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Excellent and friendly service

Robert L. on

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They are always quick getting us in and on our way

Robert L. on

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This location is very customer oriented they take care of you as soon as you get there and get you in your rental so you can get going with your moving of items.

roberto M. on

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Can't think of anything. Service was fast and friendly. Truck was immediately available, clean and very adequate.

john H. on

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Nothing is perfect so wouldn't change a thing.

Samantha M. on

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Fire Y’all Store Rep “ TAMMY “ she was extremely rude and lazy and did not give any effort to help us in trying to return the uhaul we rented and her breath stink.

PATTI R. on

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Very friendly and helpful staff

Mike B. on

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MARTEL W. on

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Gordon S. on

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Don't fix it if it's not broken just continue your excellent customer service that you are doing now.

Terrance M. on

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Terrance M. on

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CARLOS P. on

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Great service.

rodney S. on

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Carlos R. on

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Excellent service and the staff is perfect and friendly

leroy L. on

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Customer service were great

shawn S. on

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danny R. on

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Love bugs on vehicle.