Customer Reviews for Highlander Construction
(U-Haul Neighborhood Dealer)

44 reviews

4007 Memorial Blvd   Kerrville, TX 78028

(830) 257-5949

Location Hours

  • Mon-Fri: 12 pm - 6 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/30/2022 - 5/31/2022: Closed

Services at this Location:

Contact Us

(830) 257-5949

4007 Memorial Blvd
Kerrville, TX 78028

Services at this Location:

Location Hours

  • Mon-Fri: 12 pm - 6 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/30/2022 - 5/31/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The movers I hired thru U-Haul screwed me over

Shannon B. 
Rating:
5.0

Customer did not leave a comment.

gary B. 
Rating:
5.0

Kerrville,RX location great and as always Conroe, TX Great trailers great service.

david L. 
Rating:
5.0

Customer did not leave a comment.

Billy W. 
Rating:
4.0

Customer did not leave a comment.

Michael E. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

We have rented from this location many times and every single time it has been an amazing experience. I would highly recommend this location.

Sandra F. 
Rating:
5.0

Customer did not leave a comment.

ANDREW F. 
Rating:
5.0

The customer service was excellent.

SANDRA F. 
Rating:
5.0

Laura was very accommodating - opening early for me and very helpful and pleasant.

Dave C. 
Rating:
5.0

Customer did not leave a comment.

SANDRA F. 
Rating:
4.0

It was very good.

Bob N. 
Rating:
3.0

Make sure that the tires are not bald.

Pamela B. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
3.0

Customer did not leave a comment.

Sean B. 
Rating:
5.0

Customer did not leave a comment.

ANDREW F. 
Rating:
5.0

Very helpful. A pleasant experience overall. Thanks .

Robert G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M. 
Rating:
4.0

Customer did not leave a comment.

Stanley K. 
Rating:
5.0

Customer did not leave a comment.

Jacob G. 
Rating:
3.0

They asked me to return the truck for a 30-40 mins drive and told me that i have no other option. So we have to drive to a very far and cold location. Just to be transparent we have a 2 mins uhaul location near my house. Just waste of time and gas money. Not gonna use uHaul again. I should have a gas refund.

REGINALDO G. 
Rating:
5.0

Fast and simple!

JUDY R. 
Rating:
1.0

Will not ever rent from UHaul again had no Internet there to even pickup truck . Customer service did not answer. Person had to come out to the business just so we could get the truck . Had ppl waiting on us to move . Has they not been in town or where able to come out to rent truck to us we would be screwed!!! Absolutely horrible customer service,

tina S. 
Rating:
5.0

Customer did not leave a comment.

Beverly P. 
Rating:
5.0

The 24/7 online check in didn't work but the location manager came right away. I was Very pleased with the responsiveness and they were very helpful and customer friendly!

David C. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
5.0

Customer did not leave a comment.

Jerry E. 
Rating:
5.0

Outstanding performance all aspects.

BARRY R. 
Rating:
5.0

I wouldn't change a thing.

Brian G. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Keep up the good work

VANCE S. 
Rating:
5.0

Customer did not leave a comment.

Mitchell U. 
Rating:
5.0

The receptionist, Laura, who handled our order was extremely helpful and courteous! She is an asset to the brand.

ETHAN E. 
Rating:
4.0

Getting in and out of parking is the only thing I can see. Thank the couple that is running the location they were very helpful and I am so happy they were there to help this old woman

ANNA P. 
Rating:
5.0

Customer did not leave a comment.

larry L. 
Rating:
4.0

Customer did not leave a comment.

Todd P. 
Rating:
4.0

Customer did not leave a comment.

Dee Anne L. 
Rating:
1.0

Rude, lacking in knowledge, and arbitrarily charged me an extra $20, which I'm disputing and not going to pay.

Audrey S. 
Rating:
5.0

Customer did not leave a comment.

LONNIE P. 
Rating:
5.0

Customer did not leave a comment.

Fred A. 
Rating:
4.0

Customer did not leave a comment.

TONY Z. 
Rating:
3.0

I thought I was renting the equipment for "one" day when I chose "24 hours" and I got charged for "two" days. I feel that was very deceptive because I only used the equipment from 4pm on pickup day to around 10am the following day. That is 16 hours by my calculation. Your website is very confusing. I was told I should have requested it for less hours because U-Haul doesn't refund. I will probably not use U-Haul again.

Bonnie B. 
Rating:
4.0

Laura Urquardt was outstanding

RAYMOND S. 
No reviews have been submitted for this location.

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