Very quick in and out process
BENJAMIN C.
Customer Reviews for Holcomb Bridge Chevron
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The trailer was old and didn't look great, but it worked just fine. The people at this Chevron location were quick, friendly, and very helpful.
Travis D.Personnel, were very helpful and curious.
Jerry W.Difficult intersection to use to gain access and get out of location.
Sasha D.They double charged my credit card..
Jerry B.Have more trucks bigger sizes
Manuel G.Very friendly helpful and professional. My third rental for this staff.
Allen P.On-site personnel where outstanding. Professional and clearly explained everything.
Jamie W.Faster check in - everything was great and the staff very friendly and helpful.
Phillip H.I would highly recommend this rental location. The manager was courteous and professional, my cargo van was waiting for me on time and was brand new. The entire experience was without problems.
Brian B.They were very professional and courteous
FERNANDO M.Allie and Sing are the Best!!! Anytime I need to rent a U-Haul, I called them first!
PETER H.Bravo Zulu
warren H.The limited amount of time it took to check in and drive out with the truck was excellent, and the overall process was amazingly simple and efficient. I'm in a customer service industry, and I would rate my experience with UHaul as 'top notch'.
glenn R.The lady that answered the phone at the Chevron Uhual was condescending, rude, unprofessional, and unhelpful. I called the 800# for Uhaul and the person was able to assist me.
Jameelah J.Staff was exceptional and friendly. Entire transaction was smooth and quick. Will continue to use this location for all my future rentals.
Eric S.I am impressed most by the professional and careing staff at this store. I'll be back !
william H.Staff was helpful.
ROBERT T.WOW - loved this location. These people are AWESOME !!!
WILLIAM H.Check out through the app is a little frustrating, repetitive and long. Otherwise, great service!
Mariah S.Thank you so much for your friendly service, very professional and the restrooms it's very clean and smell so good 👍
gilberto D.Tks
Eriberto S.Nothing, guy was great, prompt, helpful, checked everything out. Pleasure to work with.
Corey D.Equipment worked great and the staff was friendly.
Marcus N.Very friendly and helpful. Gave us a newer/lower mileage truck since he knew we were going a long distance. Truck was very easy to drive and comfortable.
Travis S.Continue the excellent service. Thanks l!
Alvin W.Perhaps the uhaul reservation system can be improved or offer better required training to quickly and accurately make changes.
Ted S.Everything and everyone was great
JONAS E.No improvement necessary here! The husband and wife owners were professional, friendly, and helpful in every way. Everyone at that location was courteous and helpful. During a very stressful time of moving, I couldn't have asked for a better experience with a rental truck provider!
Margaret D.The operation is a well oiled machine. Everything was easy.
BERNIE G.Courteous and professional personnel. MT trailer is perfect for my needs and these reasons are why I am a repeat customer. Brooks
brooks R.Very efficient and easy to use
Jeff U.Trailer I rented was good. No issues. Clean inside and outside. However, the service was not pleasant. People was rude. This is my 5th or 6th rental uhaul but never I was asked why is my address different on DL and never service mans took photo of my car and titles. That's make me feel that they do not trust me. I would avoid to go to this location next time.
RUSTEM B.This location is a very reliable location for me. The owner is a very helpful man. His customer service is superb. He always finds a way to make everything easy and smooth.
Adaleyvi H.People were great - Reservation and tuck were a disaster. I rented this truck a month in advance. Two days before I was to pick up the truck I was told it was no longer available and I would need to pick up a truck at another location 30 minutes further away. The day of the rental, while on the way to pick up the truck, I was called and told to go to a third location an additional 30 minutes away. So i got the truck an hour later than planned. The truck was a hot mess. The AC was hit or miss when it decided to run. The throttle was messed up and would "pulse" when you pressed on the gas and try and shake you and the truck apart. Then the suspension was terrible. It seemed to amplify every bump and crack in the road rather than smoothing them out. I felt like I was riding a pogo stick. On the good side it got me to my destination. But it was a very unpleasant 16 hours behind the wheel.
David V.Great folks. Thank you!,,
eric D.Great experience with this rental. Vehicle was clean and ready to go. They were quick with service and helpful in securing needed equipment.
Daniel K.The owner, his wife, and their employee, Craig were extremely pleasant and helpful at every point of the transaction. I couldn't have asked for better service or a better experience. Cissie DePasquale
Margaret D.Nice, clean truck. Nice employees
Khalif P.Great service
ARTHUR C.II'm very dissatisfied, at the end of the day I filled up the tank and took it back to the drop off location and they ended up charging me an extra $30 for no reason I won't rent from them again
Soraida L.Best location I have been too. Great experience.
Maik L.Don't be so shitty
Christopher C.This is my “Go To†Uhaul location! They are always friendly, they always have the equipment I need. They are an asset to the UHaul name.
PETER H.Very helpful and efficient. I would rent again from this location. Easy and fast pickup and return. Helped with attaching and detaching.
Scott M.Three words: CRAIG IS FANTASTIC. He helped with every moment of the equipment return process. Kind, professional and my first new friend in my new home town area. He and April (Florida) made a very stressful move so much easier!
Sandra T.They are the nicest most professional people I have experienced in any business.
MARK S.Thanks so much for your help on everything!
Tracy B.I would say,this location has everything the way it should be.in and out In just a few minutes. Very pleased.
carlos S.Nice pipol thanks
FRANCISCO M.