Russell S.
Fast and friendly service.
Customer Reviews for Hollis Unlimited LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Hollis Unlimited LLC
Terry H.
Great THANK YOU to the clerk that helped me get the right trailer. Even helped hook it up!
PATTI L.
I was disappointed cause I had to go 4 miles out of my way. Doesn't sound like much, but when you're senior and on a fixed income. $4.00 is 4.00.
Jennifer S.
Always excellent service!!
Harry W.
Have used this location several times & always a great experience. Very friendly folks.
Bradley T.
Truck exterior and back of van was dirty!
Amber A.
The lady was rather rude and acted like I was a bother when Uhaul's online link, used to review pics of any truck damage, didn't load on my phone quick enough for her. Perhaps she can learn to be more pleasant and patient with customers.
DAVID FRANKLIN R.
Fast friendly service
CASEY H.
always super nice customer service with a smile. i had a closer uhaul location but this location is always so nice that we went the extra few miles. they're organized, fast and easy. if a friend asks for a uhaul location suggestion I'll definately make it a point to recommend Hollis.
Amy T.
Easy check in and out. Reserving on line is the way to go.
NANCY A.
Owners are great and very friendly! Will definitely use again when needed.
Dennis S.
Big rip off advertise $18.95 for one day cost almost 100 dollars
MELODIE J.
Not sure if I refer to a friend. The staff were very friendly and helpful, but the van drove terribly and the air conditioner worked for about 5 minutes
Roxann S.
Excellent experience
Rebel B.
Hollis Unlimited is a great place to rent trucks and trailers! Customer service is excellent!
Donald W.
Great experience!
Willan V.
They charge me $90 for pumping something that I was not aware off or I didn't understand when I made my rental.. I was trying to save money instead I spent more than I can afford. Really disappointed she should try to make sure I got the gas part or asked again at the moment I returned the keys if she noticed that I was struggling to comunÃcate. The vehicle was perfect..
robert S.
Their U-Haul computer program was not working correctly not allowing them to process my pick-up reservation. They had to cancel out and redo my reservation therefore it took several minutes (20 minutes) to redo my reservation.
Robert G.
I can't think of a thing. Wayne and his staff are very helpful and addressed all my needs!
Peter S.
Piece of cake. Great service. Thanks.
Brenda R.
Mr and Mrs Hollis were fantastic to work with. They are very kind and thorough and were very quick on getting us out the door and on our way. I would MOST DEFINATELY use them again in the future should the need arise!
bart B.
Very helpful and knowledgeable. Will definitely use them again
ROLF B.
The whole process went smooth and without any issues
james D.
We absolutely love going to Hollis Unlimited!! Awesome people and always am awesome experience!!
SHIRLEY W.
Wayne and LaCinda are great very helpful.
DIANNA G.
This kind of necessity couldn't be replaced by anything better, we truly appreciate their goodness and decency
JENNIFER S.
The most amazing experience yet. So friendly and helpful.
DEAN W.
Very helpful in all aspects. Thanks!!
JEREMY K.
Hollister Unlimited is an excellent place to rent trucks and trailers!
Rebel B.
Great service at Hollister Unlimited as usual!!!
ALDO C.
In my opinion, not hi ing needs to be fixed. The customer service was outstanding and very friendly.
CALVIN M.
Mr hollis is amazing ?? ??
CHRIS B.
the staff was great and not any way to improve
REBEL B.
I rent car hauling trailers from Hollister Unlimited regularly and the experience is always excellent.
GLENDA E.
The best service you could ever ask for. I will most definitely use Hollis again.
JOSEPH B.
Very friendly and extremely helpful. We rented a car hauling trailer. When we loaded our Jeep we realized one of the front wheel straps was too short so we called for help. A man met us within 30 minutes and replace the strap quickly. Excellent customer service!
GLENDA E.
Great service all around. I recommend anyone looking for a Uhaul in the Grayson County area to visit Hollis unlimited LLC in Sherman Texas.
DEAN W.
Just being there so I can rent locally and not have to rent miles away and burn lots of extra gas!
BRESHAWN H.
Great customer service and speedy service
DONAVAN A.
I had the WORST experience. I was picking up a 6'x12' open trailer (as advertised) to haul a mower. When I got there I noticed it looked smaller. I hooked it up and took off. I was gone Mabe 15 min and tried to load the mower and it's 4' wide. So the mower didn't fit onto the trailer because the opening of the trailer was 3 1/2' wide then opens up to 6' wide. I took it back and was only gone for 30 min total!!!! I asked for a refund for false advertising. And they said they couldn't give me refund which I told them it was complete bullshit considering I was only gone for 30 min and it wasn't a true 6' wide trailer. A 6' wide trailer to me is 6' from front to back all the way through. I was pissed and will never be going to uhaul again. Fuck those people!
Pamela P.
Repair the truck.
BRYCE W.
There was broken glass in the above cab storage
JOHN S.
Staff is very professional, helpful & friendly. Location is great & easy in & out.
STEPHEN V.
Sherman's best location to get your UHaul. Quick and Friendly service!
PAMELA P.
The u haul would not go but 50 miles per hour and that was with a struggle. It needs to be checked for mechanical problems.
PHILLIP D.
Hollis was incredible! So pleased with my service. Will be back.
Rebel B.
Excellent service as usual!
STEPHEN V.
The owners of Hollis are very nice folks. They were a pleasure to work with. They got me in and out of their store quickly.
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