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Michael B
Customer Reviews for Hot Rods Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner went and picked up a car hauler from a long distance way to make sure I had one because there was no ones available in Knoxville. For for someone to do that I think is excellent. Highly recommend.
Jennifer BWell it’s just a drop off lot so that’s the only reason it’s not great. HOWEVER- I locked my cellphone in the truck and the local U-Haul agent for Knoxville picked up the phone promptly and helped me get my phone. He rocked!
Wendy BI used the self service return option on my phone, which was quick and easy to navigate. The instructions were simple and clear, and the drop box for returning the truck keys was in a very visible, but secure, location. I’ll definitely be recommending U-Haul to my friends and family.
Shannon MThey didn't know what they were doing. Couldn't answer my questions along with putting in the wrong return time. I would like to talk to a UHaul representative.
Tim L