Customer Reviews for Hudson Services LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hudson Services LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

DEBORAH D.
Rating:

Everyone was extremely nice and helpful. Great customer service

KEA C.
Rating:

The building was old and dirty. The truck was dirty and had dog hair in the seats

Faye B.
Rating:

Stephen Baldwin was awesome!!! Make sure you take good care of him because he is an asset to the company!

Marie B.
Rating:

Please don't change anything. Both agents were courteous and very helpful. I would highly recommend this location and would most certainly use them again.

Norman Z.
Rating:

Customer did not leave a comment.

JOHNNY L.
Rating:

None note, this was an awesome experience, friendly and professional staff made me feel valued as a customer. Keep up the Great Customer Service

SEAN L.
Rating:

Customer did not leave a comment.

ROCHADD L.
Rating:

Customer did not leave a comment.

SABRINA K.
Rating:

Customer did not leave a comment.

CAMILO C.
Rating:

Customer did not leave a comment.

Paul D.
Rating:

BETTER TRUCKS MECHANIAL MAINTENACE

Marilynn J.
Rating:

Everyone at this location made me feel like one of the family

James B.
Rating:

Great customer service. Quick in & out. Friendly

Daniel H.
Rating:

The parking brake did not work at all which could be a major issue. I used a 2x4 on my slight incline to make sure it would not move, and alerted the folks at the drop off location.

robert J.
Rating:

I did not interact with any of the staff. Just returned a piece of equipment.

Joshua M.
Rating:

Truck was dirty when I got it. Guys there were stellar! Very friendly and helpful. Gladly go back here!

Thomas M.
Rating:

Great experience!

alegend G.
Rating:

There is someone using my name and Information to rent this vehicle. This is the 4th time I contacted your company to stop this. I will be reporting this to authorities because I dont know why after 4 rentals you keep allowing this to occur.

ARIVANY A.
Rating:

Actually I would like to thank you guys for the excelente job . The truck was new and clean , you guys got me an locker for free and an extra day to unload. I really appreciate all the attention .

Venesa S.
Rating:

Customer did not leave a comment.

CHARLES M.
Rating:

Customer did not leave a comment.

Terine C.
Rating:

Customer did not leave a comment.

Shana R.
Rating:

My family has used this location since we've moved to NC. Great people! Great service! Great location and always have trucks!!

STEPHANIE S.
Rating:

Customer did not leave a comment.

Bill L.
Rating:

Customer did not leave a comment.

Tammy H.
Rating:

Do after hours pick up the smartphone did not work

Travis H.
Rating:

Staff was super nice! They got me in and out very fast. I'll definitely use these guys in the future.

ROBERT F.
Rating:

Customer did not leave a comment.

Toreese D.
Rating:

Customer did not leave a comment.

WILLIAM C.
Rating:

Customer did not leave a comment.

Franklin B.
Rating:

Customer did not leave a comment.

john P.
Rating:

Customer did not leave a comment.

Alisha S.
Rating:

Dealt with this location twice. Quick easy friendly service. Will use again if needed.

MARQUETTA E.
Rating:

Customer did not leave a comment.

Adam B.
Rating:

I had a great experience. I will definitely be back and will recommend to others!

robert M.
Rating:

Customer did not leave a comment.

RODOLFO F.
Rating:

Customer did not leave a comment.

Pamela R.
Rating:

The app would not work I was having a difficult time picking up the truck as well as returning the truck. Call the 1-800 number it take forever for someone to answer the phone.

Nykeem B.
Rating:

Customer did not leave a comment.

Toreese H.
Rating:

Customer did not leave a comment.

JESSICA G.
Rating:

My nonprofit organization was granted a e certificate for my rental and no one could figure out how to apply it to my rental. My account was charged and my nonprofit organization is inconveniently awaiting for the situation to be handled. The men there were all very nice but I need my funds back in my business account.

LERONE L.
Rating:

It was great customer service. Easy to get in and out and the truck was ready to go. I will absolutely spread the word.

SHAWANA G.
Rating:

Customer did not leave a comment.

COURTNEY S.
Rating:

Customer did not leave a comment.

Joe C.
Rating:

Customer did not leave a comment.

Latisha H.
Rating:

Quick checkout. Good customer service.

SAVITHA A.
Rating:

The price was the main concern. It was increased when i rented eventhougj i had reservation

nahshonn H.
Rating:

Very friendly and professional. Will use every time!

MICHAEL G.
Rating:

Customer did not leave a comment.

PATRICIA T.
Rating:

Friendly, personal help - went above and beyond in accommodating my needs for a move across state lines. Thank you!

Christopher G.
Rating:

Customer did not leave a comment.

shirley P.
Rating:

The Customer service was awesome on the and drop off.

Michael H.
Rating:

Very friendly and helpful staff. The only issue was the car hauler strap was jammed and I couldn't get it to operate.

Stephanie G.
Rating:

Customer did not leave a comment.

JOEL B.
Rating:

Customer did not leave a comment.

Charles B.
Rating:

So very helpful, service was second to none! Will used them again!

D'Asia B.
Rating:

Great and Friendly Staff. Easy in and Out service

Tayyaba W.
Rating:

I was given the van with everything manual. There wasn't even side mirror control. The windshield was so dirty and smudged, even after wiping it, you could barely see out in the dark. The inside was dirty, wet and sticky. There wasn't any sanitizer or wipes inside. It had NOT been cleaned since it's last return. It smelled horrible. The doors wouldn't latch right, you had to slam them a couple times. Unfortunately, I went here bec it's close to the new place. I hope I never need them again. I will go further for a different rental place if I need to. Rent at your own risk.

bruce B.
Rating:

Customer did not leave a comment.

Michael B.
Rating:

This experience was a complete shit show. Uhaul can shove it.

CHRISTIAN M.
Rating:

Customer did not leave a comment.

George P.
Rating:

Nothing. It was so easy to get my trailer .

Ken B.
Rating:

Customer did not leave a comment.

Zakaria E.
Rating:

People who work here at this location are very professional, the transaction was very smooth and they give me a very good service. Thank you.

Angelene R.
Rating:

I was completely satisfied, I would suggest to other customers to check in online, everything went very smooth and there was no wait time since i checked in online

Gavin D.
Rating:

Our experience was perfect.

Nathaniel L.
Rating:

Customer did not leave a comment.

Jill H.
Rating:

Customer did not leave a comment.

BARBARA M.
Rating:

Very friendly and helpful staff. I was greatly satisfied. The staff made my moving an easy move. Thanks

CARA R.
Rating:

Customer did not leave a comment.

kevin B.
Rating:

Customer did not leave a comment.

Jason G.
Rating:

Customer did not leave a comment.

James N.
Rating:

Customer did not leave a comment.

RICHARD P.
Rating:

Customer did not leave a comment.

Wayne A.
Rating:

Customer did not leave a comment.

MICHAEL C.
Rating:

Friendly, knowledgeable & great customer service.

Vincent H.
Rating:

Nothing

Jasmin I.
Rating:

The online check in was a pretty miserable experience. The front desk at this location was great. Had great customer service and was very professional. Would use again because of him.

Kevin B.
Rating:

This Location was great, however, I placed my order online, and was scheduled for a mobile pick-up. The information was not relayed to the location, and the truck was not available for me at 8:00 am as scheduled. I was forced to wait until the location opened at 9:00 am to receive my truck. Movers were already scheduled, and I was charged for the hour they needed to wait while I waited to pick up the truck.

Isaac M.
Rating:

Customer did not leave a comment.

Donald T.
Rating:

Those guys were great. They hooked me up ( Trailer) on Saturday and they unhooked me on Sunday. Both days were very rainy from Hurricane Delta. They did an outstanding job. Got me in and out both times in a hurry. They were slammed Sunday AM and still took great care of me. I will go out of my way to use them again. They were convenient to where I was picking up some furniture, but I will go out of my way to use them in the future.

TYNEIR S.
Rating:

Robert and Jay was amazing. Friendly and professional

Delbert A.
Rating:

The individual who was there on the morning I picked up the truck was very polite and helpful. On the other hand, There's no room for parking. It was extremely packed, especially for people who don't drive vehicles of this size on a daily basis.

CLARENCE W.
Rating:

Easy quick process from beginning to end!

LUIS M.
Rating:

Customer did not leave a comment.

KIMILA S.
Rating:

Customer did not leave a comment.

Malcolm G.
Rating:

Customer did not leave a comment.

Rayford M.
Rating:

Customer did not leave a comment.

rene T.
Rating:

Customer did not leave a comment.

Jamie S.
Rating:

Customer did not leave a comment.

Carlos M.
Rating:

Customer did not leave a comment.

STEPHEN J.
Rating:

I have nothing but positive things to say about Hudson Services U-HAUL location! We had reserved a 15' truck which was readily available. When we finished packing, we realized that a smaller truck would suit our needs. We asked about downsizing to a 10' truck, Not only was this possible, but we were walked outside and the trucks opened up so we could compare the storage capacity. We chose the 10' truck, and, in addition were given a discount if we returned the truck to this same location. Nothing but outstanding customer service! Masks were worn and sanitizer was provided. I definitely would use this location again for my truck rental needs!

Howard N.
Rating:

Customer did not leave a comment.

Matthew W.
Rating:

Quick and efficient

Joseph B.
Rating:

Customer did not leave a comment.

Justin M.
Rating:

Truck smelled of cigarette smoke and was dirty.

Kim M.
Rating:

The uhaul sites had great and helpful personnel, I did have issue with your chat system, it likes to time out after 3 mind, which does not give enough time to reply and or explain other things that might be of concern. Other than that, I've always thought and still do think uhaul is a great source to help in your moving efforts

Kevin W.
Rating:

Dropped vehicle after hours

jake S.
Rating:

Customer did not leave a comment.

Benjamin B.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top