Customer Reviews for Hudson Services LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hudson Services LLC

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Juliana L. on

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I experienced great customer service! Thank you!

Anthony S. on

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Customer did not leave a comment.

tisha D. on

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Nothing, great experience from start to finish.

james F. on

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Robert S. on

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Timothy R. on

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Melinda M. on

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Denise Y. on

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charles P. on

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Great staff, friendly and personable!

joel C. on

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noonie A. on

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Wonderful customer service! But the facility smelled of urine. So if you can just clean that up...this would be great!

Markita S. on

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Outstanding customer service. Staff was very informative and accommodating with assisting with my needs.

Robert H. on

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George H. on

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These guys are pros at this location!!

Anne E. on

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stan K. on

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Wash windshield (inside and outside)

DeMarcus G. on

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Best uhaul dealer in the metro area

James C. on

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Mobile check in does not work. No help what so ever from the location. Had to deal with a disrespectful Millennial at check in who refuse to help. Total time to get the truck was just under an hour. The truck was parked up against a 30 degree embankment which required climbing the bank while holding onto the mirror to keep from falling. The truck was filthy and I could barely see out of the windshield. This will be the last time I use UHaul.

William W. on

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Lois S. on

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Cuong N. on

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John B. on

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allison F. on

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The staff is friendly and knowledgeable. Had a wonderful experience.

Senthil Kumar N. on

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Doug M. on

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Joe E. on

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Great overall customer service.

craig S. on

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The gentleman that helped me was very professional and willing to help me resolve my issues. When he was inspecting the trailer upon my return he quizzically looked at the matter all over the inside wall of the trailer and I explained it was there when I got it and also explained the no working brakes and my general overview of the renting location. He apologized and said he hoped that location wouldn't steer me away from uhaul as he and most locations take great pride in customer service and making sure they are providing a safe and clean product. I will likely rent from U-Haul again and fortunately the returning location is just down the street from me new home. This store was definitely the bright side of an otherwise less than great rental experience

Cessalie B. on

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Andrew T. on

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Rhonda W. on

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We always use Hudson. 3 times within a month recently.

OMAR L. on

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This was not the first time I used this location. I like how I'm treated there, and I have recommended this uhaul to family and friends already

Jermel A. on

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Nothing. Great job

Dwan R. on

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I usually have great service, as I have rented from them many times. This particular time, the driver’s seat was wet when I sat down and it did not smell fresh. It was obvious the truck was not properly checked before being rented.

Kimberly H. on

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They lied to us and charged us for a dirty truck when it wasn’t dirty They charged 2500 for gas to be in a 4 th if a tank and changed another 25.00 to put the gas in. They were supposed to make changes and corrections to the bill but failed to do so asked that we call back the next day causing UHaul to add an additional late charge that will absolutely not be paid. This location is a terrible location. We need another UHaul in 30 days but will not be renting with this company will go else where

Cyndia M. on

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Customer did not leave a comment.