Customer Reviews for Humphries Automotive
(U-Haul Neighborhood Dealer)

300 reviews

1004 S Park Ave   Alexandria, IN 46001

(765) 536-2441

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/30/2022: Closed

Services at this Location:

Contact Us

(765) 536-2441

1004 S Park Ave
Alexandria, IN 46001

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Jennifer W. 
Rating:
3.0

Customer did not leave a comment.

Levi S. 
Rating:
5.0

Very friendly and helpful.

ANTHONY M. 
Rating:
5.0

Always rent from here will return .

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

RODERICKLLOYD W. 
Rating:
5.0

Everything was perfect for what we needed

Sheldon G. 
Rating:
5.0

Customer did not leave a comment.

curt B. 
Rating:
5.0

Customer did not leave a comment.

Debra B. 
Rating:
5.0

First location in chesterfield Indiana could not access truck and no help from site.

Josh T. 
Rating:
5.0

Owners are great people!!!

John G. 
Rating:
5.0

Customer did not leave a comment.

Greg B. 
Rating:
5.0

Customer did not leave a comment.

Troy A. 
Rating:
4.0

The personnel were very easy to work with and able to answer the few questions I had. The equipment (truck and trailer) were already connected and pads were readily available. The only hitch was that this was not the location I was expecting to pick up my unit. Had to drive 20 miles, but that is certainly not the location's fault. Rather it is U-Haul's.

Douglas N. 
Rating:
5.0

Customer did not leave a comment.

Frances L. 
Rating:
5.0

Very professional

Brian W. 
Rating:
5.0

Very professional and nice

Brian W. 
Rating:
1.0

Uhaul assigned a pick up location far away from where I live. There were much closer locations.

Elk R. 
Rating:
5.0

Customer did not leave a comment.

TERRI B. 
Rating:
5.0

Customer did not leave a comment.

Douglas B. 
Rating:
5.0

I've been renting from Humphries for 5 years and will continue to rent from there.

JAMES B. 
Rating:
5.0

Very friendly owner. Helped me hook up the trailer, too.

Phillip D. 
Rating:
5.0

Customer did not leave a comment.

Dustin P. 
Rating:
5.0

Nothing wrong at the drop other then it closes at 12p on Sat my return was after 1p I was charged a extra day that I didn't have it for, and some other charge for 28 I was informed on the phone that I would only be 40 dollars for a extra day, so it should have been 80 not 120, plus the extra 28.

JOSHUA B. 
Rating:
4.0

Always polite.

Joshua B. 
Rating:
5.0

Thank you, Dick!!

Susan B. 
Rating:
5.0

Customer did not leave a comment.

TAMARA D. 
Rating:
5.0

Customer did not leave a comment.

Della L. 
Rating:
5.0

Customer did not leave a comment.

EYVETTE B. 
Rating:
5.0

Customer did not leave a comment.

robin D. 
Rating:
4.0

Customer did not leave a comment.

Wade H. 
Rating:
4.0

Auto trailer worked fine however the rear chain was broken however it wasn't needed for my vehicle

KENDALL RAY H. 
Rating:
5.0

The same thing they have been doing .

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Loulouwah A. 
Rating:
5.0

Customer did not leave a comment.

Joseph V. 
Rating:
5.0

Customer did not leave a comment.

Brandy B. 
Rating:
5.0

Customer did not leave a comment.

Kirk M. 
Rating:
5.0

Not a thing. Great folks.

Don T. 
Rating:
4.0

Customer did not leave a comment.

David O. 
Rating:
5.0

If you can make all Uhaul locations as good as this one i will be a Uhaul customer for life

James B. 
Rating:
5.0

Customer did not leave a comment.

Leslie T. 
Rating:
5.0

Customer did not leave a comment.

BRENT H. 
Rating:
5.0

Customer did not leave a comment.

Charles L. 
Rating:
4.0

Awesome place fantastic employees

Shawn M. 
Rating:
5.0

Great service Like the old style gas sation

Tommy S. 
Rating:
4.0

Customer did not leave a comment.

Paulette W. 
Rating:
5.0

great people to work with and very nice clean truck

Kevin O. 
Rating:
5.0

Customer did not leave a comment.

Monty M. 
Rating:
5.0

Humphries was so pleasant to work with. Dick was a great guy and made for a very good experience. Will definitely recommend to others!

Joshua S. 
Rating:
4.0

Customer did not leave a comment.

Leighanne M. 
Rating:
5.0

Customer did not leave a comment.

TERENCE D. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Craig Humphries is the best person to deal with on getting our UHAUL trucks. Will call me if we forget to come at a specific time. Great people.

Terri B. 
Rating:
5.0

Customer did not leave a comment.

Terri B. 
Rating:
5.0

Nothing I can think of

james B. 
Rating:
5.0

Customer did not leave a comment.

Shaun S. 
Rating:
5.0

Craig was very helpful and kind. I highly recommend Uhaul at this location.

jamie R. 
Rating:
5.0

Back right tail light was a bit tricky--water in the connector...I think.

William D. 
Rating:
5.0

Staff at this location is extremely friendly and helpful.

TRAVIS E. 
Rating:
5.0

Customer did not leave a comment.

Marita G. 
Rating:
5.0

Customer did not leave a comment.

Claudia R. 
Rating:
5.0

I can't think of anything

james B. 
Rating:
5.0

Customer did not leave a comment.

Jocelyn L. 
Rating:
5.0

Customer did not leave a comment.

melissa P. 
Rating:
5.0

Professional, very efficient, great service, super helpful. Thank you Mr. Humphries

FERNANDO D. 
Rating:
2.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

DONNA S. 
Rating:
5.0

Customer did not leave a comment.

star J. 
Rating:
5.0

Customer did not leave a comment.

JANA H. 
Rating:
5.0

Customer did not leave a comment.

todd P. 
Rating:
5.0

Customer did not leave a comment.

Lainie M. 
Rating:
5.0

The truck I rented leaked and got a lot of my items wet.

ashley N. 
Rating:
5.0

Customer did not leave a comment.

GINA B. 
Rating:
5.0

Customer did not leave a comment.

Michelle S. 
Rating:
5.0

No improvement needed.

Claudia R. 
Rating:
5.0

Customer did not leave a comment.

JAY W. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

STEVE B. 
Rating:
5.0

The pricing of the U-haul 6 x 12 trailer seemed to be excessively expensive at $ 102/day including the minimum insurance. This is not a reflection on the location but a reflection on U-haul corporate. This is more than I pay for a vehicle per day.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

Eric A. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth W. 
Rating:
5.0

Humphries has always been a great place. He came out and unhooked the trailer for us and off we went. Thank you.

Matt T. 
Rating:
5.0

Very good service.

JOHN K. 
Rating:
5.0

Customer did not leave a comment.

john R. 
Rating:
5.0

Customer did not leave a comment.

Lindsey H. 
Rating:
5.0

Customer did not leave a comment.

Dalene S. 
Rating:
5.0

Customer did not leave a comment.

Tyler N. 
Rating:
2.0

The price should include so many miles before the 79 cents per mile

Shon B. 
Rating:
5.0

Great customer service!

Claudia R. 
Rating:
5.0

everything went well, thank you

keith T. 
Rating:
3.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Nothing. Everything was perfect. Greatly appreciate the service and will recommend to everybody!

Mark C. 
Rating:
5.0

These people were really nice people and he just did his job. The guy was really cool. Wish everyone from Uhaul locations could be like this guy.

BRIAN S. 
Rating:
5.0

One of the safety chains that was to hook to the vehicle was snapped and unable to be used. Aside from that, everything worked great. Incredible service on site! Everyone was very friendly!

Jerimiah S. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
4.0

headlights needed re pointed, had a hard time seeing at night

Nathan S. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

make sure the back is swept.

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

TERRY C. 
Rating:
5.0

Great

CHERALEE R. 
No reviews have been submitted for this location.

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