Very nice and professional
Tamu S.
Customer Reviews for Hwy 21 RV Park and Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
First off, your computer (server) kept changing my zip code so the bank wouldn't let my card work. I was there for over an hour an a half before I ended up having to use my cash that was earmarked for the mattress that I was using the truck to haul. I had to take a side trip to replenish the cash and that caused me to lose time and go over my expected mileage. The people at the RV park were very nice but couldn't cut me any slack because of your system. Overall, this was the absolute worse experience I've ever had with uhaul.
Graham W.Very friendly and informative. Will use this location again.
Michael W.Very responsive and worked with me to do a last minute rental with a pickup at the very end of their business hours. Courteous and very helpful.
james H.We actually reserved a truck at a different location. But were asked to pick this one up from this location that was farther away. Big inconvenience when rushing to move. Also charging us for all those extra miles is just wrong.
Hollyann W.Nothing. The couple who runs it is amazing and very professional.
Rose L.Very nice older couple who were very uplifting and very helpful.
toni E.Next time please let us know more than a day in advance for pick up changes
Daniel L.The trailers need to have a tongue jack.
Steven P.Loved it. I would definitely be back when I need to rent again. Thanks!
Daniel L O.Outstanding customer service, Very knowledgeable, understanding and courteous. We explained how we were given the equipment and the lack of information we were given.
JENNIFER G.There isn't a thing you could do to improve my experience. It was top notch! Wonderful lady took care of me fast and got us on our way. Excellent place and friendly people. Thank yall so much.
Tewana R.Awesome experience.
Steve G.Location is close to home and the owners are knowledgeable and friendly.
Don P.very nice folks!
David R.