Customer Reviews for I44 Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of I44 Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Richard G. on

Rating:

Customer did not leave a comment.

michael R. on

Rating:

Customer did not leave a comment.

Phillip D. on

Rating:

Have all the equipment people reserved. Also have the equipment clean. Futher more not have the customer drag the trailer to hook up for his rental. Have the equipment accessible or someone there to hook up trailer

Sharron G. on

Rating:

Clean your vehicles before rental and check the fuses!!!!

morgan F. on

Rating:

Mary was great! She made this moving experience easy , renting the truck was easy and returning it was just as nice. Thank you!!

Robert S. on

Rating:

Customer did not leave a comment.

LESLIE D. on

Rating:

The worker was fantastic. It was all down hill from there. We spent 30 minutes downloading. The drivers license. Worker had no equipment to do it for us. Poor system. Called to complain was told it’s a safety measure not to let worker know your information. Was alright that he had to reenter our credit card info! The he changed it so we could return to any U-Haul in Temple TX. Tried. Wanted to charge 40.00 tools it to listed return place. Dirty no help. Waited 30 minutes to do a simple drop off. Will never!!!! Use U-Haul again.

Salia S. on

Rating:

I don’t see any problem with anything at this location.

Jonathan T. on

Rating:

Customer did not leave a comment.

Glen P. on

Rating:

What a difference. Excellent service.

DAVID D. on

Rating:

Customer did not leave a comment.

David G. on

Rating:

Customer did not leave a comment.

KYNITH P. on

Rating:

Did not use facility it was wrong one

Nathan H. on

Rating:

Very kind personnel

Rene V. on

Rating:

Marie was very friendly. She went the extra mile to guarantee I would have my rental ready.

Robert J. on

Rating:

Customer did not leave a comment.

Darlene M. on

Rating:

The gentleman that worked with me was excellent

Danielle N. on

Rating:

Customer did not leave a comment.

William W. on

Rating:

Nick was extremely helpful and friendly. He took care of us quickly and efficiently. Hell of a guy; give him a raise!

Lori C. on

Rating:

Nick was very helpful.

Timothy N. on

Rating:

Customer did not leave a comment.

james W. on

Rating:

The staff was excellent and very knowledgeable, thay cheerfully went out of their way to ensure our satisfaction, will definitely recommend this location.

William B. on

Rating:

Customer did not leave a comment.

wayne F. on

Rating:

Customer did not leave a comment.

David H. on

Rating:

Customer did not leave a comment.

William F. on

Rating:

She was very helpful, kind and polite. I enjoyed the conversation with the attendant.

Morgan W. on

Rating:

I didn’t utilize this unit but it was still a good experience. Everyone was very helpful in trying to help me find one that was big enough.

Morgan W. on

Rating:

I didn’t utilize this unit but it was still a good experience. Everyone was very helpful in trying to help me find one that was big enough.

Beverly P. on

Rating:

Customer did not leave a comment.

william R. on

Rating:

The employee was very helpful and provide us with information about other products the store offer. I do not have any improvement

VINCENTE T. on

Rating:

The staff was great and awesome to work with. No issues with pickup or return. Keep it up!

MATTHEW G. on

Rating:

N/A

James W. on

Rating:

I was booked into the wrong city. So I cancelled the booking but the service was good.

Andrew M. on

Rating:

Customer did not leave a comment.

Randall N. on

Rating:

Customer did not leave a comment.

Randall N. on

Rating:

Customer did not leave a comment.

Alin Ionut M. on

Rating:

Customer did not leave a comment.

Matthew G. on

Rating:

Customer did not leave a comment.

KENDRICK O. on

Rating:

AMAZING

RANDAL H. on

Rating:

2nd time I have used this facility. Served my needs well.

candice D. on

Rating:

Customer did not leave a comment.

Donna G. on

Rating:

Customer did not leave a comment.

mary C. on

Rating:

Nick has excellent customer service skills. Nick walked us thru the Uhaul storage rental process, he made the drop off of the van we rented easy and answered all of our questions.

Ronald W. on

Rating:

The employer was great. Able to assist me and answered my questions. Wish there was more lighting near the storages area in the back.

Archie C. on

Rating:

Customer did not leave a comment.

DANIEL W. on

Rating:

I wouldn't change a thing. The staff member was extremely helpful and friendly. It was a great experience.

michael W. on

Rating:

You cannot get any better than the perfection of customer service and equipment.

judy H. on

Rating:

Nick was an amazing person. Excellent customer service

kiswane S. on

Rating:

Customer did not leave a comment.

JEFFREY P. on

Rating:

I had to wait over 30 minutes when checking. The worker had no clue how to do it. My last truck load was after hours and I was unable to get into the gate because my code wasn?t entered.

Charlene P. on

Rating:

Very helpful and friendly

Paul C. on

Rating:

Customer did not leave a comment.

Randall N. on

Rating:

Great Service!

danny R. on

Rating:

It was fine. Great customer service and friendly staff

Nikki M. on

Rating:

Customer did not leave a comment.

daniel O. on

Rating:

The locking mechanism of the storage units need need to be more than just a padlock and the units need lighting.

John H. on

Rating:

Customer did not leave a comment.

Patricia H. on

Rating:

Customer did not leave a comment.

Gary F. on

Rating:

Everything was great

Maxwell T. on

Rating:

Nothing

jonathan T. on

Rating:

Everything went smooth. Thankyou

Chauncey M. on

Rating:

Staff was very nice and informative. Her directions were very clear and understandable on what I needed to do. The day after I dropped off the truck another U-Haul company called and asked where their truck was. He was clearly upset and informed me that I had missed the drop off and they charge for this. I don't know what happened but I did not appreciate his attitude during the call.

Randall N. on

Rating:

Customer did not leave a comment.

Randall N. on

Rating:

Network computer problems at this end too! When you need a trailer or truck, time is of the essence! It's really discouraging to waste so much time at both ends waiting for network problems and U-haul software to work properly.

larry F. on

Rating:

Customer did not leave a comment.

Heung S. on

Rating:

Customer did not leave a comment.

Jerri S. on

Rating:

Customer did not leave a comment.

Michelle D. on

Rating:

Customer did not leave a comment.

Amy S. on

Rating:

Customer did not leave a comment.

gerald M. on

Rating:

I turned the truck in after using it for 6 hours of a 24 hour rental. Uhaul sent me extra charges of $58 for an extra days usuage. Is this the way you rip off customers? I’ll look into some other company from now on!

Sheila N. on

Rating:

I called in a few days and was assured my (incorrect) email address would be removed, it seems I'm still getting mails for an order I didn't make. My address is ricknew@gmail.com. I've no idea what Sheila's address is. Could you please remedy this? Dear Sheila New, Thank you for choosing U-Haul Company for your moving and storage needs. Your receipt is attached to this email. Your opinion matters to U-Haul. Let us know how your moving experience went by reviewing your recent rental at uhaul.com/review. Your feedback, good or bad, on the service you received throughout the rental process will help us improve the moving experience for the next family. If you have any questions or concerns about your moving experience or the attached receipt, please contact me at 735007_AFM@uhaul.com Attachments area

160854 R. on

Rating:

It`s a good facility. However, I went with uhaul becuse they had the first month rent free It was suppose to be 47 dollars but somebow It ended up being like 87 dollars yall are advertising lies

kimberly S. on

Rating:

Customer did not leave a comment.

MICHAEL B. on

Rating:

Customer did not leave a comment.

Tanya N. on

Rating:

Customer did not leave a comment.

jason M. on

Rating:

Great customer service.

Lidia B. on

Rating:

Pick up customer service was great. I would recommend to the customers not to smoke inside the vehicles,I'm a nonsmokers and the truck smelled like smoke. It was obvious the previous renter was a smoker. Plus there were aches by the drivers seat and door.

Kim N. on

Rating:

Great Staff and great Service. Will use again when needed

stacey A. on

Rating:

Great experience. Truck, Dollie, and clean blankets were available at pick up. Everything was in good condition.

lisa W. on

Rating:

Customer did not leave a comment.

Stephen G. on

Rating:

Customer did not leave a comment.

byron W. on

Rating:

Always reasonable. Always reliable

ELIZABETH M. on

Rating:

Nick was extremely helpful and went above and beyond.

WILL H. on

Rating:

Excellent service!!!

charles H. on

Rating:

Customer did not leave a comment.

Alin G. on

Rating:

I just delivery at Christmas Day and next working day the people there do the paperwork

FERENCZ B. on

Rating:

Lady was very helpfull.

LARRY H. on

Rating:

Customer did not leave a comment.

maxwell T. on

Rating:

Nothing he was friendly and the turn in was quick and easy.

Scott B. on

Rating:

Courteous personnel! Thanks for an easy moving experience!

Nina W. on

Rating:

Customer did not leave a comment.

Miles A. on

Rating:

Best customer service of any Uhaul I've ever used.

raul M. on

Rating:

Customer did not leave a comment.

Robert L. on

Rating:

It rained at night and a lot of water leaked inside uhaul soaking boxes and all the mattress.

Anthony W. on

Rating:

Customer did not leave a comment.

junior H. on

Rating:

Customer did not leave a comment.

Danielle R. on

Rating:

Customer did not leave a comment.

Jessica F. on

Rating:

The guy that works there is awesome! Super helpful and no BS.

billy H. on

Rating:

Great customer service

Kevin H. on

Rating:

Customer did not leave a comment.

ANTHONY B. on

Rating:

Customer did not leave a comment.

WAYNE S. on

Rating:

Very nice location. Easy to get to.

MCKENSIE S. on

Rating:

Customer did not leave a comment.

JARED B. on

Rating:

Service was extremely helpful and very polite.

MIKE D. on

Rating:

Customer did not leave a comment.

LANE W. on

Rating:

Customer did not leave a comment.

KATHLEEN T. on

Rating:

Customer did not leave a comment.

BARBARA S. on

Rating:

Customer did not leave a comment.

TATIANA P. on

Rating:

Customer did not leave a comment.

Angelita V. on

Rating:

Nick is has the best customer service at the Uhaul in St. Robert. I would highly recommend this place for your moving and storage needs. ;-)

PAUL M. on

Rating:

Customer did not leave a comment.

Ann W. on

Rating:

Customer did not leave a comment.