Customer Reviews for Impeccable Lawns
(U-Haul Neighborhood Dealer)

279 reviews

565-1 Meadow Summit Dr   Ocean Isle Beach, NC 28469

(910) 579-3250

Location Hours

  • Mon-Fri: 9 am - 2 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 11/24/2022 - 11/26/2022: Closed

Services at this Location:

Contact Us

(910) 579-3250

565-1 Meadow Summit Dr
Ocean Isle Beach, NC 28469

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 2 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 11/24/2022 - 11/26/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
3.0

N/A

lawrence E. 
Rating:
5.0

Customer did not leave a comment.

Diana N. 
Rating:
3.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

RussellL J. 
Rating:
5.0

Nothing, everyone was perfect

William U. 
Rating:
4.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Samuel N. 
Rating:
5.0

My rental experience was outstanding. The sales lady, Christine, was very helpful and pleasant to work with at your establishment. I needed to add another day and she took care of all my needs.

David S. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

No improvement needed

Carole W. 
Rating:
4.0

Customer did not leave a comment.

Barak W. 
Rating:
3.0

Drop off occured after hours

LAURA L. 
Rating:
5.0

Customer did not leave a comment.

Glenn H. 
Rating:
5.0

Kristina is the epitome of professionalism !!! The customer service is why I continue to use this location.

Brian J. 
Rating:
5.0

Customer did not leave a comment.

Paula M. 
Rating:
3.0

Charged me a 30.00 fueling fee on top of filling the tank back to a quarter tank. Didn't put but 41 miles on truck. Spent more on fueling thanthe truck rental . Very dissatisfied with this

Richard G. 
Rating:
1.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Great service, very friendly!!

Robert S. 
Rating:
1.0

Customer did not leave a comment.

BERNARD B. 
Rating:
5.0

Customer did not leave a comment.

Corrie B. 
Rating:
5.0

The staff at the U-Haul stores from beginning to end were pleasant and professional !!!

Brian J. 
Rating:
5.0

This location was wonderful and very, very helpful! I don't think you could get any better than this drop-0ff location is already. I can only say pick- up location could learn a lot on customer service at Impeccable Lawns in Ocean Isle, Beach, NC

David W. 
Rating:
5.0

Customer did not leave a comment.

KENNETH K. 
Rating:
5.0

Easy move!

Marti E. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
4.0

Customer did not leave a comment.

George G. 
Rating:
5.0

Customer did not leave a comment.

Andy H. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Nothing....Karen was perfect.

Milton B. 
Rating:
5.0

All of my trailer needs were met by U-Haul/Impeccable Lawns. Kristina and Karen are very polite and professional. I only use this location due to the professional staff and customer service!!!

Brian J. 
Rating:
4.0

Did the mobile check in and should have read how to video before I started not after but errthang went well.

Mike B. 
Rating:
5.0

Everything went very smoothly I am very pleased.

Robert V. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

Your website to load drivers licenses is JUNK! Your server was so slow we were not able to load our extra driver. After over an HOUR attempting to do this, we GAVE UP. Also, you could not link my trailer rental to the truck, so I kept getting these "invites" to haul a U-Haul trailer to a location for you for anywhere from $350 to $500, pointless as I had a unit behind me already. The truck performed flawlessly, delivering 8 mpg consistently, ( HUGE headwinds in Nebraska!)

BRIAN B. 
Rating:
4.0

Make sure that the local Uhaul dealers inform a potential renter that unreasonable funds will be deducted from ones account immediately, and may take 3-5 business days to get those funds returned.

Glenn R. 
Rating:
5.0

Customer did not leave a comment.

Rob M. 
Rating:
5.0

Customer did not leave a comment.

Marc K. 
Rating:
5.0

Karen assured us that all was returned satisfactory and provided a receipt.

kath D. 
Rating:
5.0

Customer did not leave a comment.

Roger A. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

The lady at this faculty is excellent- customer friendly and efficient

Duane H. 
Rating:
5.0

Customer did not leave a comment.

Angela M. 
Rating:
2.0

Windshield filthy. Floor dirty.

Mickey M. 
Rating:
5.0

put locks on the gas tank

Bonnie B. 
Rating:
4.0

Customer did not leave a comment.

Linton W. 
Rating:
5.0

The automatic shifting on the truck was extremely rough and it was difficult to get the truck over 50 mph without excess shaking

John Q. 
Rating:
2.0

Staff was not equipped to detach the trailer and left me on my own to figure out a way.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

GLYNDA L. 
Rating:
5.0

Customer did not leave a comment.

Allen D. 
Rating:
1.0

The 5x8 trailer came off the hitch three blocks away. If not for a young man's help (that I gave $20 to) we would have been in trouble

mark K. 
Rating:
5.0

Keep doing a good job

Linton W. 
Rating:
5.0

Customer did not leave a comment.

JESSE P. 
Rating:
5.0

Customer did not leave a comment.

SCOTT S. 
Rating:
5.0

Customer did not leave a comment.

FARRAH R. 
Rating:
5.0

Customer did not leave a comment.

Edward J. 
Rating:
5.0

Very helpful and professional

GREGGMICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
5.0

Very god experience! Friendly staff. Vehicle cleanest I have rented. Thank you

GREGORY B. 
Rating:
5.0

Customer did not leave a comment.

Sean W. 
Rating:
5.0

Customer did not leave a comment.

RONALD C. 
Rating:
5.0

Customer did not leave a comment.

BRIAN G. 
Rating:
4.0

Customer did not leave a comment.

Dennis S. 
Rating:
4.0

Very friendly and inviting atmosphere

ROSALYN H. 
Rating:
5.0

Customer service was great

Susan S. 
Rating:
5.0

Karen was wonderful very nice and very helpful. Great experience

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

MARY M. 
Rating:
5.0

Customer did not leave a comment.

Jason P. 
Rating:
5.0

Customer did not leave a comment.

RANDALL S. 
Rating:
5.0

No issues on the drop off. All my issues were on getting/picking up the equipment I rented.

Jeff A. 
Rating:
5.0

Customer did not leave a comment.

NEAL W. 
Rating:
5.0

Customer did not leave a comment.

MARK P. 
Rating:
3.0

Have submitted entire encounter to customer support.

Patricia B. 
Rating:
4.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Nothing they are a class operation always friendly and helpful .

JAMESE M. 
Rating:
5.0

Everyone was friendly and took care of me quickly. I've rented multiple times and they are always the BEST!

JESSE M. 
Rating:
3.0

I reserved trucks all the way back in April/May for a weekly rental all summer long. Every single week my reservation has either not been able to be fulfilled at all, moved to new size trucks or moved to an entirely different inconvenient location. It has been a pain to deal with and a giant inconvenience. This location has been great to deal with and I couldn't ask for better customer service from them personally but something within U-Haul really needs to be looked at. If reservations aren't honored why even bother submitting a reservation?

ASHLEY S. 
Rating:
4.0

Customer did not leave a comment.

BRADLEY H. 
Rating:
5.0

Customer did not leave a comment.

Jorge L. 
Rating:
5.0

Customer did not leave a comment.

Amanda F. 
Rating:
5.0

Do not mislead them. I selected a location and you sent me to another location that was very far away. Then you wait until the day before to tell me of the location you picked at a time it is too late for me to change. Unethical.

JOSEPH C. 
Rating:
3.0

Have the truck loaded with rented equipment

TIMOTHY H. 
Rating:
4.0

Customer did not leave a comment.

GARY F. 
Rating:
4.0

Customer did not leave a comment.

PATRICK R. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Great service, availability, cleanliness, rate

LORIJEAN T. 
Rating:
5.0

Friendly and helpful best place around here to rent a Uhul

Mary M. 
Rating:
5.0

Customer did not leave a comment.

MARK W. 
Rating:
5.0

Customer did not leave a comment.

KENNETH S. 
Rating:
3.0

Customer did not leave a comment.

JAMES I. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY U. 
Rating:
5.0

Have a jack for the trailer like a boat trailer.

JOSEPH J. 
Rating:
5.0

Customer did not leave a comment.

Andrew C. 
Rating:
4.0

Equipment could have been cleaner. Trailer contained broken glass.

DAN M. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY B. 
Rating:
5.0

Customer did not leave a comment.

Jack R. 
Rating:
5.0

I can't see where any improvement is needed, the service and equipment is outstanding, and the office personal, especially Christina are of the highest quality. My first experience w/ U Haul made me liok forward to renting w/ you again. Sincerely Tony R

ANTHONY R. 
Rating:
5.0

Customer did not leave a comment.

CHARLES B. 
No reviews have been submitted for this location.

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