Customer Reviews for Indian River Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Indian River Self Storage

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Thomas G. on

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My pick up location was 530 South spring garden road in DeLand, FL.

Marvin R. on

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The two ladies Iris and her co-worker were super nice and helpful. The young man who hooked up the trailer was super nice too!

harold K. on

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Jennifer C. on

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Ronald P. on

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Horrible customer service, terrible work ethic, tries to charge for everything extra and doesn’t properly explain things. A small truck for a local 38 mile total move over $100. Never again.

PAUL H. on

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Donald T. on

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Mack D. on

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First trailer one tire was dry rotted with cracks all around. I requested another trailer and one was brought around and hooked up. It trailer was in better shape. The young man that helped me was very nice and professional. (Failed to get his name)

Troy M. on

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Staff was extremely friendly and helpful. Would use again and will also recommend to anyone I know in need of a truck/trailer.

KEN S. on

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All Was Good...….The Per Mile Charge Seems To Be A Little High At .99 Per Mile.

Sharon T. on

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Customer did not leave a comment.

BEA T. on

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The staff is awesome vey professional takes pride in their work

Terry M. on

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This was the first 24/7 pick up for this location and it went very smoothly. Great job.

Ray C. on

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All personnel were very courteous and friendly. Very helpful.

Heather H. on

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George D. on

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Mylene D. on

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The first location we were given was 2424 Hibuscus St and they were not there! As a result our trip was delayed by over an hour.

Robert C. on

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Very nice and helpful staff.

denise M. on

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Tim K. on

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I was treated with such disrespect and found the staff very unhelpful. I was charged double for my rental and was disappointed about the inability to help with this issue. I had to go back onsight and also call higher ups several times to correct the issue. On top of this, my reservation was changed last minute. I am a pretty laid back and flexible person but I was shocked at the poor service, last minute changes and general disorder and confusion in this experience. I will never use this location again. I don't think its acceptable to be discourteous to customers who merely are trying to understand what is happening and trying to rectify a mistake.

wayne S. on

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Offer military discounts or AARP like penski does . Anything would help

Jan W. on

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tim W. on

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michael B. on

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Very professional and friendly manager

Adam V. on

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Brad C. on

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Gail D. on

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Originally supposed to pick up truck in New Smyrna Beach at The Spot store at 9 am. Had friends meeting me to help. Turns out this store doesn’t open until 10. Uhaul found me another truck at different location

Robert M. on

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Robert T. on

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This is a well run operation, very professional and accommodating. I also utilize the on-site climate controlled storage as well. Very happy overall. Great locale, service and accommodation.

DENNIS C. on

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joyce W. on

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Danny W. on

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The ladies. Iris and Lilly were the absolute best Uhaul representatives we've ever encountered. Professional, courteous, informative and helpful. They went out of there way to accommodate us when other Uhaul representatives did not fulfill our reservations and waited until 1 hour before contacting us. We would had to go 50 miles out of our way. These ladies saved the day. We appreciate all their efforts. They are great!! Thank you ladies! You both definitely posess the characteristics of what great representatives of Uhaul should be. Not to mention you have beautiful spirits.