Gerald R.
This place is amazing. The only uhaul place I will go !!!!!
Customer Reviews for IndyGo Xpress Inc
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of IndyGo Xpress Inc
Enrique G.
About gasoline level i took on 5/8 of the tank and dropped on 3/8 i know is less but no 1/8 of the tank like the man reported ( i took a picture when I dropped) on that situation i have to pay $100.00 more I'm really sad
daniel R.
They were very helpful,and I think a good rate as well, the guys
edward C.
the owners there are very nice always treat me like i matter ,they really go out there way to show you love ,am so happy they are in my town , welcome to INDIANA ,GLAD to have you here. and a special thank you to Latosha she is good at finding you a truck and she know what she is doing.fast freindly check out .
Christopher R.
Communication between employee qorking with me on the phone and employee getting the truck ready for me could be improved. Drop off without anyone there (being 24 hours) was slightly confusing but doable. Overall a good experience though.
Craig C.
Very professional and courteous. We had to postpone our rental by a week and it was seemless. Highly recommend. Thanks IndyGo!
Oyinkansola A.
Terrible on the phone customer service. Terrible experience.
Barry C.
HEAD LIGHT OUT/ PAPERWORK SAID THERE WAS 7/8 TANK OF GAS WHEN THERE WAS ONLY 5/8 OF A TANK
Ka Sandra W.
She didn't go over the contract price with me and overcharged me. This also wasn't a convenient pickup location. They had kids running around playing and no COVID-19 safety PPE.
Lauren G.
The employees at this location were incredibly nice and helpful. I would recommend picking up here to anyone!
ROBERT K.
Thank you so much for the amazing service :)
Murray B.
Courteous service.
Lajeane S.
Pick better locatuon the place was dirty and not professional.
Tariro N.
Communicate before charging absurd amounts out of people's accounts.
Daniel F.
UHaul should not do business with this place! First, it's in an extremely bad part of town. I did not feel safe going here. I wanted out as quickly as possible. Second, when I got there, I didn't see the drop box. I went inside and talked to a woman who was eating dinner and watching children. When I told her I was here to drop off the UHaul, she said ok, left, came back, and asked for my name. I told her, she left again, came back, and asked if there was any damage, to which l said no. She left again, and NEVER CAME BACK! I sat there for 30 min while she vanished! I even yelled through the window if anyone was there and tried knocking on the employee door. After stepping outside, I finally found the drop box and put my contract and keys in there. It was a complete waste of time and made me extremely anxious with the area I was in. After returning to my car and driving away, there was a HUGE UHaul facility less than 5 minutes from this place! I'm not sure why I was not scheduled to drop it off there. I had actually called them prior to finding the drop box to see if I could drop it off there because this lady had vanished. Overall, terrible experience dropping off the truck at this location.
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