Great service and customer friendly!!!BRODERICK BENJAM W.
Customer Reviews for Infinity Glam Group
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ray R.
Have the truck well clean. An make sure all equipment requested are in the truck. I understand this doesn't have to be with the location, is U-haul operation. I request a dolly for appliance, and it was not in the truck, so I have to pick up in other store.Lewis P.
No answer at the door but I did get them by phone.John R.
Customer did not leave a comment.BARBARA B.
Not happy at all. I was scheduled to pick up my truck at 11 but arrived at 1 and my truck was being used by a friend of the establishment. The miles they had listed were 6 miles less than what I actually had. Clearly because they were using it for personal use. I had to wait an hour for him to return with my truck. And the equipment was not available. This out me behind my plans and ended up costing me an additional $130 because I couldn't finish in the allotted time. I had to go find the proper equipment and make two trips on a one way because of this. Really not happy. The owner was nice but at the end of the day this experience was not one I would recommend again. Too unprofessional.Vermon F.
Unfortunately, Even though I had a reservation It took 40 min to pickup the uhaul. The representative was very kind and professional, however not fully knowledgeable of the new system which caused the delay .I reported to customer service about the Uhaul cutting off twice,the truck rental that I had needs a new starter and maintenance. Terrible Experiencemichelle A.
Service was friendly and helpful; however, we spent close to 30 minutes trying to find this location. It would be very helpful if this location had a stand up sign in the parking lot, a larger sign in store front or a sign that stands out to help Identify the location. A picture of store front along with business name sign would also be helpful.Mario M.