Customer Reviews for Ironbridge Self Storage
(U-Haul Neighborhood Dealer)

381 reviews

6100 Blest Ln   Richmond, VA 23237

(804) 482-7405

Location Hours

  • Mon-Sat: 9:30 am - 5:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(804) 482-7405

6100 Blest Ln
Richmond, VA 23237

Services at this Location:

Location Hours

  • Mon-Sat: 9:30 am - 5:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Isaiah H. 
Rating:
5.0

Customer did not leave a comment.

MICHAELWADE W. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLYMILIKA C. 
Rating:
5.0

Customer did not leave a comment.

MICHAELHENRY D. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

Brian P. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
4.0

Customer did not leave a comment.

WARRENDOUGLAS P. 
Rating:
5.0

Very Friendly and helpful

RICHARDMICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

DARRYLGLENN M. 
Rating:
3.0

Customer did not leave a comment.

ADOLPHALEX W. 
Rating:
5.0

Customer did not leave a comment.

JULIAM K. 
Rating:
5.0

Customer did not leave a comment.

david L. 
Rating:
5.0

Customer did not leave a comment.

DARRYLGLENN M. 
Rating:
5.0

Nothing to improve. Office staff just wonderful and helped us manage changing dates due to real estate sale. Excellent service and friendly helpful people.

DENNIS R. 
Rating:
5.0

Customer did not leave a comment.

EDWARDALLEN S. 
Rating:
4.0

Ask and provide ezpass.

EDWARDROBERT P. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

The cargo van I rented was really a smooth riding vehicle. Very friendly staff. Thanks guys for accommodating the time I needed your service.

CRITAANDERSON B. 
Rating:
5.0

Outstanding Customer Service. VERY Friendly and Helpful. Love the location. looking forward to keep using this location for now on.

ALANSWAIN A. 
Rating:
3.0

People were nice. Truck was not cleaned on the inside. Truck had a lot of damage on the outside.

ANDREWMICHAEL R. 
Rating:
2.0

Customer did not leave a comment.

ISAIAH R. 
Rating:
5.0

Customer did not leave a comment.

Barbara W. 
Rating:
5.0

Customer did not leave a comment.

Benjamin O. 
Rating:
4.0

Customer did not leave a comment.

ROYTYREE F. 
Rating:
1.0

First of all, I got charged twice for my rental. It took 6 days for me to get my money back. I can't float 657 dollars for 6 days for peoples mistakes. Ridiculous that you couldn't do anything to fix the problem. It was very nonchalant form your customer service team. Like no big deal Mr. Hopkins.. Geez Thanks

JEFFREY H. 
Rating:
4.0

The truck needed to be sanitized. It smelled of smoke and the floors needed swerve big out.

BILLIESUE G. 
Rating:
5.0

Customer did not leave a comment.

REBECCALOUISE M. 
Rating:
5.0

No issues at all on the return end. I told the attendant about my concerns with the truck, he promised to have his mechanic check it out.

AARONBOYER M. 
Rating:
5.0

Customer did not leave a comment.

RAYMESHAPORSHAE H. 
Rating:
5.0

Customer did not leave a comment.

Don A. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

SHARONELIZABETH B. 
Rating:
5.0

Customer did not leave a comment.

Joaquin L. 
Rating:
5.0

Nothing. Everything was great. The customer service was immaculate.

SHERYL G. 
Rating:
5.0

Customer did not leave a comment.

EVELYNJOYCE J. 
Rating:
5.0

Customer did not leave a comment.

Garrett C. 
Rating:
4.0

Customer did not leave a comment.

JEFFREYLAMONT E. 
Rating:
5.0

Customer did not leave a comment.

ROBINBRUCE C. 
Rating:
5.0

Customer did not leave a comment.

MICHAELPATRICK S. 
Rating:
4.0

Customer did not leave a comment.

JAMERANICOLE P. 
Rating:
5.0

Nothing with this Co. As they did a great job

MICHAELJOHN M. 
Rating:
5.0

Mike was truly a pleasure, I always look for great Guest service and I truly experienced that at this location. I appreciated his hospitality, knowledge and friendliness.

BRIDGETTESHILETT J. 
Rating:
5.0

Tammy and Mike were great. I was expected to leave the truck "up the hill" -- if there is signage to that effect i missed it.

BARRY S. 
Rating:
5.0

Friendly staff, great speed, was really a very pleasant experience.

Alexander W. 
Rating:
4.0

It may not be possible for this location because it's small, but it would be nice if there were at least two people working at a time. Service was still great, thank you!

Micaela H. 
Rating:
4.0

Customer did not leave a comment.

EDWARDANTONIA B. 
Rating:
5.0

Customer did not leave a comment.

JULIAM K. 
Rating:
5.0

Customer did not leave a comment.

ALVINDUVAL L. 
Rating:
5.0

Customer did not leave a comment.

DAVIDWAYNE B. 
Rating:
5.0

Everything was great.

THEODOREISAAC K. 
Rating:
1.0

Every email was sent to me in error. I am not the customer who rented the item. I sent an email to the service email account days ago about this issue but kept receiving emails for a rental I had nothing to do with. What the hell? Stop emailing me!

PHILIPHENRY W. 
Rating:
5.0

Customer did not leave a comment.

ROBINBRUCE C. 
Rating:
5.0

Customer did not leave a comment.

Raymond B. 
Rating:
5.0

Dealing with Mike was a great experience!! He is the reason I will be returning to this location in the future.

BARRYLEE W. 
Rating:
5.0

Mike was awesome! First time using UHaul and would definitely recommend to others!

john M. 
Rating:
5.0

Customer did not leave a comment.

Duane M. 
Rating:
5.0

Customer did not leave a comment.

Sonia P. 
Rating:
1.0

The people are very nice! The truck was awful & unclean.

JEREMYGERARD V. 
Rating:
3.0

Mike was wonderful and had great customer service. The truck itself however wasn't clean at all and it smelled of urine. I had to ride with the windows down because if the smell. I was going to talk to like about it when I returned the truck but he wasn't there so I had to use thr drop box

LAQUENTISHIADESH H. 
Rating:
5.0

Customer did not leave a comment.

Iyanna T. 
Rating:
5.0

Customer did not leave a comment.

Camryn C. 
Rating:
5.0

I dropped off after hours.

Matthew L. 
Rating:
5.0

Customer did not leave a comment.

JOHNANTHONY C. 
Rating:
3.0

Customer did not leave a comment.

STUART D. 
Rating:
4.0

Customer did not leave a comment.

DWAINEST ORBIN B. 
Rating:
5.0

Customer did not leave a comment.

curtis B. 
Rating:
5.0

Customer did not leave a comment.

SHERRIELLEN H. 
Rating:
5.0

It was good

MICHAELLEE J. 
Rating:
5.0

Customer did not leave a comment.

ELLSWORTHCHARLES P. 
Rating:
5.0

Mitch and Tammy were very pleasant to deal with. Vehicle was ready to go, all explained to me. Great service, the best I had renting U-Haul!

Nenad M. 
Rating:
5.0

This was the best experience with Uhaul I've ever had! I WILL use them again, and would recommend them to anyone.

JONATHANLEE B. 
Rating:
5.0

Tammy is awesome!

Eric L. 
Rating:
5.0

Customer did not leave a comment.

Travis O. 
Rating:
3.0

Reserved truck wasn't available at reserved time. Had to come back 6 hours later for smaller truck. A/C on truck did not work and oil light was beeping.

EDWARDALLEN R. 
Rating:
5.0

Great Service

Ivory H. 
Rating:
5.0

Customer did not leave a comment.

AUGUSTK K. 
Rating:
5.0

Tammy has great customer service skills

Andrea K. 
Rating:
5.0

Michael and team at the Chesterfield location did an amazing job on helping me

Tiffany W. 
Rating:
5.0

Customer did not leave a comment.

JENNIFERO'NEAL W. 
Rating:
5.0

Great customer service

Antinita M. 
Rating:
5.0

Customer did not leave a comment.

GUILLERMOB N. 
Rating:
5.0

Uhaul should provide discounts to their customers sometime.

MICHAELCONRAD G. 
Rating:
5.0

No improvements! I had the pleasure of working with Mike today and he was just incredible! Very attentive, professional and absolutely friendly! Took care of 2 customers very quickly before my turn came and he got me checked out and the trailer hooked up to my truck in a very quick manner! I sincerely wish I had more opportunities to be a customer at this Uhaul rental location.

COURTNEYWILLIAMS F. 
Rating:
5.0

Had excellent customer service at the counter both at pickup and upon returning the truck. Will definitely be using this location for any future moving needs.

Jason A. 
Rating:
5.0

Customer did not leave a comment.

TERRANCEMAURICE B. 
Rating:
5.0

After being told my truck would not be ready until 5 hours after my appointment time by a different uhaul rental company (2 days before), i cancelled the initial location and I booked this location and it was absolutely a breath of fresh air! The kind lady at the front desk definitely lessened my stress over the move and I am so grateful to her for her help with getting the truck we needed for the length of time we needed at the last minute. She was truly amazing!

ANITABIBBS P. 
Rating:
5.0

Customer did not leave a comment.

FREDERICKMORGAN L. 
Rating:
5.0

Customer did not leave a comment.

Jennifer I. 
Rating:
5.0

Customer did not leave a comment.

ROBERTLEE I. 
Rating:
5.0

Customer did not leave a comment.

TERRANCEMAURICE B. 
Rating:
4.0

Customer did not leave a comment.

KATRINAWRIGHT S. 
Rating:
5.0

Customer did not leave a comment.

Yongchan K. 
Rating:
5.0

Hard to locate with GPS. Call and get directions.

TAMMYJO R. 
Rating:
5.0

Customer did not leave a comment.

JEFFREYDANIEL S. 
Rating:
5.0

Customer did not leave a comment.

FRANKLINDAVID D. 
Rating:
5.0

Customer did not leave a comment.

SHARIGREEN B. 
Rating:
5.0

Customer did not leave a comment.

KYLIEJO M. 
Rating:
5.0

Nothing both ends awesome

Dawn E. 
No reviews have been submitted for this location.

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