Customer Reviews for Jamestown Feed
(U-Haul Neighborhood Dealer)

281 reviews

18389 Main St   Jamestown, CA 95327

(209) 916-4011

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 9 am - 3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(209) 916-4011

18389 Main St
Jamestown, CA 95327

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 9 am - 3:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very friendly and helpful

Richard L. 
Rating:
5.0

Customer did not leave a comment.

erma J. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
4.0

Someone drilled a hole inside the gas tank or above it, and caused a leak while filling the gas tank. Other than that, it was a positive experience

Daniel J. 
Rating:
5.0

Customer did not leave a comment.

diane C. 
Rating:
5.0

Excellent customer service from everyone!

tom S. 
Rating:
5.0

All online dealings were a nightmare. The people at this location were beyond helpful, professional and most understanding. If I should ever need a U-Haul in the future I will be doing it at this location and with this amazing staff!

Monica T. 
Rating:
3.0

This site does not have EZ pickups on Sunday, however the website shows it does. I ended up having to pay for it for a whole additional day, when I did not need it.

Megan G. 
Rating:
5.0

The lady behind the desk was fabulous and professional.

CHRISTINE B. 
Rating:
5.0

At first the staff seems a little stand offish... But that's how some people are.

Donald V. 
Rating:
5.0

Great customer service, real professional lady on site.

James W. 
Rating:
5.0

Great communication in advance of pick up; equipment was easy to find and access; location was very convenient.

Shawn O. 
Rating:
5.0

Customer did not leave a comment.

Michelle K. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B. 
Rating:
5.0

Customer did not leave a comment.

Christy K. 
Rating:
5.0

Customer did not leave a comment.

Darren B. 
Rating:
5.0

Customer did not leave a comment.

roxanne G. 
Rating:
4.0

Convenient. Nice lady.

Ken H. 
Rating:
5.0

Great, efficient customer service. Helped with the truck we needed to fit our needs and time.

Chris B. 
Rating:
1.0

The person who rented me the vehicle was very rude. The trail gate didn't shut all the way on the truck and old french fries left on the floor. I'm not sure why it only had 1/4 tank of gas. I rented a 10ft truck from Avery Muffler and had a wonderful experience with Lindsey, a clean truck and a full tank of gas. I won't be using this location for my next trip up to move my dad's belongings.

Yvonne G. 
Rating:
5.0

Customer did not leave a comment.

Scott L. 
Rating:
5.0

The Gal that runs that location is a breath of fresh air. Janice I believe was her name. Super amazing young lady and a real example of American business ownership. If I could I'd rent all my equipment needs from her. Love that Jamestown location.

Christopher A. 
Rating:
5.0

That gal running the place. Patricia I believe. What an awesome lady. I'd drive out of my way to rent from her. She's an example of what U-Haul should dealer should strive to be.

CHRISTOPHER A. 
Rating:
4.0

Customer did not leave a comment.

Cherie M R. 
Rating:
5.0

The uhaul was clean however it over heated 5 minutes after leaving the business. It overheated several times on our move. We had to pull over to keep it from getting too hot so many times. Our 18 hour drive turned into a 24 hour drive because of this.

Kayla S. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

The lady that waited on us was very kind. Thank you !

Troy M. 
Rating:
5.0

Your online platform was a mess. I tried three different times to make reservations and it logged me out/started me over the first two, yet the reservation still went through. Absolutely a mess.

Sophie S. 
Rating:
5.0

Customer did not leave a comment.

Kriste R. 
Rating:
5.0

Customer did not leave a comment.

WAYNE M. 
Rating:
3.0

We had a two-day notice that we had to drive 31 miles to Jamestown to pick up a U-Haul that was filthy and covered with bugs

teresa R. 
Rating:
5.0

Customer did not leave a comment.

Dave S. 
Rating:
5.0

Always great customer service!!

Butch D. 
Rating:
5.0

Customer did not leave a comment.

tammie L. 
Rating:
5.0

Easy to deal with Friendly staff

Craig H. 
Rating:
5.0

Customer did not leave a comment.

Clifford M. 
Rating:
5.0

Customer did not leave a comment.

Bobby C. 
Rating:
5.0

Very nice customer service she was such a nice person she got us out no problems returned the check with no problems everything was fine

peggy S. 
Rating:
3.0

Was suppose to drop trailer off in Oakdale Ca. and 3 locations could not or would not take it. Had to drive back 30 miles to drop off in Jamestown which is where i started.

Donald S. 
Rating:
4.0

My scheduled pick up was Modesto. Not until I got there was I told I needed to drive 1 hr to Jamestown to pick up my rental. The woman I spoke to said she was crediting my account $50.00 for the inconvenience. I have not seen any credit. Also I spent quite a bit of gas to get to Jamestown then back to Modesto. I'm very disappointed.

Carmen P. 
Rating:
5.0

Customer did not leave a comment.

jim M. 
Rating:
5.0

Customer did not leave a comment.

Dave S. 
Rating:
5.0

Wonderful experience I would highly recommend using this location

STEVEN U. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

robert B. 
Rating:
5.0

Customer did not leave a comment.

Joel T. 
Rating:
5.0

Customer did not leave a comment.

Pamela O. 
Rating:
5.0

Customer did not leave a comment.

william R. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Customer did not leave a comment.

will D. 
Rating:
1.0

Not over charge customers by 150 dollars but only give them receipts for what “was supposedly charged”

Jacob S. 
Rating:
5.0

Customer did not leave a comment.

david C. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

christina N. 
Rating:
5.0

Customer did not leave a comment.

ERIK S. 
Rating:
5.0

Customer did not leave a comment.

EVANGELYNA T. 
Rating:
5.0

Customer did not leave a comment.

TANYA H. 
Rating:
5.0

Customer did not leave a comment.

LARRY M. 
Rating:
5.0

Very nice people.

Ryan H. 
Rating:
4.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

All was perfect.

DEBRA S. 
Rating:
5.0

Quick and easy. Super friendly and great customer service.

TOBY M. 
Rating:
5.0

Customer did not leave a comment.

Ali S. 
Rating:
5.0

Our reservation was changed with no prior notification. The truck we were expecting was already reserved a few days before us and the clerk couldn't tell in her system.

CYNTHIA C. 
Rating:
5.0

Friendly staff and fast service.

CHARLES G. 
Rating:
3.0

charged me $40 for mileage, but my pickup location is far from my home, and the return location is also 30 minutes driving, why charged me for the mileage?

Zhenyu H. 
Rating:
5.0

Tell Barney not to claw me while I pet him !!!

CURTIS Y. 
Rating:
5.0

Customer did not leave a comment.

bruce D. 
Rating:
3.0

Customer did not leave a comment.

DIANA D. 
Rating:
5.0

Everyone one was great! Diane was extremely helpful made sure everything was in order,very nice and helpful woman.

JOHN A. 
Rating:
5.0

Customer did not leave a comment.

Kathleen F. 
Rating:
5.0

Customer did not leave a comment.

HAILEY S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
3.0

The Uhaul was dirty. The interior had crumbs in it and the exterior was COVERED in bugs. I had to clean off the windshield in order to see.

Hannah M. 
Rating:
4.0

The location was fine. My issue with U-haul is, I had to go 30 miles to pick up the truck from where I reserved it, and then 60 miles to pick up the auto haul trailer, then 30 miles back to the loading location.

Kathleen M. 
Rating:
5.0

A great experience overall.

DAVID O. 
Rating:
4.0

Professional service - THANK YOU

WAYNE B. 
Rating:
5.0

We are very happy with the people and location of the UHaul facility here in Jamestown, Ca. Located close to our home and easy to deal with.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

deborah D. 
Rating:
3.0

I can not believed what happened to their service it gets worst! , U haul directed me to pick up the truck 45 miles far from my location, they never call ahead of time to inform the customer! The lady who assisted us was nice when we pick up the truck , I told her pls give us the nearest location where we can drop the truck she told me its just 4 miles! But no its not! Be sure you check all the pertinent details ,my mistake I just trust them!

Jesselyn A. 
Rating:
5.0

I was able to schedule a last minute U-Haul truck with no problems at all the people in the office were very polite and very helpful I would definitely recommend this company

linda J. 
Rating:
1.0

Headlight was out and the other one dimmed while driving, windshield was filthy, A/C did not work, (& it was unbearably hot) the whole truck leaned to the right, truck smoked and pinged and clicked, chugged horribly to go up a very small incline. Overall it felt very unsafe to drive.

Pamela I. 
Rating:
5.0

Customer did not leave a comment.

EDWARD P. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
4.0

Customer did not leave a comment.

RONALD F. 
Rating:
4.0

Customer did not leave a comment.

RONALD F. 
Rating:
4.0

Customer did not leave a comment.

Sandra D. 
Rating:
5.0

Customer did not leave a comment.

SHAUTA C. 
Rating:
3.0

Customer did not leave a comment.

Ken H. 
Rating:
1.0

Allow me to pick up equipment in the city where I live not drive an hour out of my way.

RICHARD H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
1.0

Absolutely Aweful!

ALISSA H. 
Rating:
3.0

I was inconvenienced having to drive 1hr and 9 mins to pick up the truck after confirming that I could pick up the truck at a local location 15 mins away. I did not appreciate getting a text the night before telling me about the pick up was at a different location. You held me hostage because I could not alter changes to my plans I made with the people who were loading thetruck that day. Then when I pick up the truck the person helping me was interrupted 5 different times to assist customers who were coming to buy seed grass for their animals. This pick up station is a hay/feed store. Then the uhaul system was slow. Some of the info I previously provided was not in the system. Info you required to register before picking up the truck. No, I was not satisfied with this service. I think the schedulers should try their best to help their customers. Just because I was moving to AZ they needed to return a AZ license truck. I should be compensated for this inconvenience.

Tanya H. 
Rating:
4.0

Customer did not leave a comment.

RANDALL L. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH P. 
Rating:
1.0

The lady would not listen to me. She said she has been doing this for 6 years. I think she made several mistakes and was not helpful.

Russ S. 
Rating:
5.0

The agent and staff were friendly and courteous. The equipment was clean and well Maintained.

KENNETH M. 
Rating:
5.0

I rent Uhaul equipment several times a year for business needs but this is my first time picking up at Jamestown Feed. Glad I did. Excellent customer service & a clean trailer.... I could not ask for any more than that. Thank You

KEN J. 
Rating:
5.0

Customer did not leave a comment.

WAYNE M. 
Rating:
5.0

Customer did not leave a comment.

BILLIE B. 
No reviews have been submitted for this location.

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